Journey Optimizer helps companies deliver connected, contextual, and personalized experiences to their customers. The customer journey is the entire process of a customer’s interactions with the brand, from the first moments of contact until the customer exits the site.
This user guide contains videos and tutorials on features and capabilities of Adobe Journey Optimizer.
Create dynamic content with the condition rule builder
Learn how to create and save condition rules and how to apply these condition rules to content across all channels.
Use alerts
Learn how to subscribe to pre-defined alerts for unexpected journey behaviors and get notified via Email, within Journey Optimizer or using an API.
Copy a journey to another sandbox
Learn how to copy a journey and its dependent objects from one sandbox to another.
Mask data in messages
Understand what data masking is and why mask data. Learn how to mask data in Journey Optimizer messages.
Execute your campaigns in Adobe Journey Optimizer
In this Experience League Live episode, originally held on September 22, 2022, see host Sandra Hausmann and product experts Bridgette Darling and Frederic Mary as they discuss the use cases this new feature covers and demonstrate how to easily set up and execute a Campaign in Journey Optimizer.
Push notifications with Adobe Journey Optimizer
In this Experience League Live episode, we talk about the common use cases for push notification with Adobe Journey Optimizer and dive into the technical details on how to configure an app for Push powered by Adobe Experience Platform.