Destinations dashboard
The Adobe Experience Platform user interface (UI) provides a dashboard through which you can view important information about your organization’s active destinations, as captured during a daily snapshot. This guide outlines how to access and work with the destinations dashboard in the UI and provides more information regarding the metrics displayed in the dashboard.
For an overview of destinations, as well as a catalog of all available destinations within Experience Platform, please visit the destinations documentation.
Destinations dashboard data
The Destinations dashboard displays a snapshot of the destinations that your organization has enabled within Experience Platform. The data in the snapshot shows the data exactly as it appears at the specific point in time when the snapshot was taken. In other words, the snapshot is not an approximation or sample of the data, and the destinations dashboard is not updating in real-time.
Any changes or updates made to the data since the snapshot was taken will not be reflected in the dashboard until the next snapshot is taken.
Explore the Destinations dashboard
To navigate to the destinations dashboard within the Platform UI, select Destinations in the left rail, then select the Overview tab to display the dashboard.
The date and time of the most recent snapshot is displayed at the top of the Overview next to the destination dropdown. All widget data is accurate as of that date and time. The timestamp of the snapshot is provided in UTC; it is not in the timezone of the individual user or organization.
If your organization is new to Experience Platform and does not yet have active destinations, the Destinations dashboard and Overview tab are not visible. Instead, selecting Destinations from the left navigation displays the Catalog tab. To learn more about the Catalog tab, refer to the Destinations workspace guide.
Modify the Destinations dashboard
Select Modify dashboard to change the appearance of the destinations dashboard. This enables you to move, add, and remove widgets from the dashboard as well as to access the widget library. From the widget library, you can explore the available widgets and create custom widgets for your organization.
Please refer to the modifying dashboards and widget library overview documentation to learn more.
Add widgets
Select Add widget to navigate to the widget library and see a list of the available widgets to add to your dashboard.
From the widget library, you can browse the selection of standard and custom segment widgets. For information on how to add widgets, please see the widget library documentation on how to add a widget.
Standard widgets
Adobe provides multiple standard widgets that you can use to visualize different metrics related to your destinations and assess the completeness of the segments available for your data analysis. You can also create custom widgets to be shared with your organization using the Widget library. To learn more about creating custom widgets, please begin by reading the Widget library overview.
Prerequisites
Before continuing with the descriptions of standard widgets, please ensure that you are familiar with the definitions of the following key terms used throughout the documentation:
- Segment: A segment is the set of rules that include attributes and event data which qualify a number of profiles as an audience.
- Audience: An audience is the set of profiles that meet the criteria of a segment definition.
- Mapped / Mapping: Data mapping is the process of mapping source data fields to related target fields in a destination.
- Identity: An identity is an identifier that uniquely represents an individual customer, such as a cookie ID, device ID, or email ID.
- Activate: Activate is the action taken by a user to map a segment or profiles to a destination such as Oracle Eloqua, Google, or Salesforce Marketing Cloud.
To learn more about each of the available standard widgets, select the name of a widget from the following list:
- Most used destinations
- Recently created destinations
- Recently activated segments
- Recently activated segments by destination
- Audience size trend
- Unmapped segments by identity
- Mapped segments by identity
- Common audiences
- Mapped audiences
- Mapped audience health
- Destinations count
- Destination status
- Active destinations by destination platform
- Activated audiences across all destinations
- Activated audiences
Most used destinations
The Most used destinations widget displays your organization’s top destinations by the number of segments mapped, as of the last snapshot. This ranking provides insight into which destinations are being utilized while also potentially showing those that may be underutilized.
For example, if you configured a destination yesterday but have not mapped any segments to it, you would be able to see that the destination is currently underutilized.
The number of mapped segments shown in the segment count column is accurate as of the last daily snapshot. Mapping a new segment to the destination will not update the count until the next snapshot is taken.
Selecting the name of a destination from the list shown on the widget will take you to the destination details as linked from the Browse tab. You can also select View All to navigate to the Browse tab and then select the name of a destination to view its details.
Recently created destinations
The Recently created destinations widget enables you to see a list of your organization’s most recently configured destinations.
The created date shown is accurate to the last daily snapshot. In other words, if you create a new destination, it will not appear in the list until after the next snapshot is taken.
Selecting the name of a destination from the list shown on the widget will take you to the destination details as linked from the Browse tab. You can also select View All to navigate to the Browse tab and then select the name of a destination to view its details.
To learn more about how to configure specific types of destinations, visit the destinations documentation.
Recently activated segments
The Recently activated segments widget provides a list of the segments most recently mapped to a destination. This list provides a snapshot of the segments and destinations that are actively in use in the system and can help in troubleshooting any erroneous mappings.
The updated date shown displays the last time the segment was activated to the destination and is accurate to the last daily snapshot. In other words, if you activate a segment to the destination, the updated date will not change until after the next snapshot is taken.
Selecting the name of a segment from the list shown on the widget will take you to the segment details. You can also select View All to navigate to the segment browse tab and then select the name of a segment to view its details.
For more information on working with segments in Experience Platform, please refer to the Segmentation Service overview.
Recently activated segments by destination
The Recently activated segments by destination widget displays the top five most recently activated segments in descending order according to the destination chosen in the overview dropdown. It is similar to the Recently activated segments widget, but the data displayed only applies to the selected destination.
This widget contains two metrics: the segment name and the date that the segment was last activated to the destination. The data displayed is correct as of the last daily snapshot.
You can view a segment’s details by selecting the name of a segment from the list shown.
Please see the prerequisites section for the definitions of terms used in this description.
Audience size trend
The Audience size trend widget depicts the relationship of the profile count over a period of time for a segment that has been mapped to that destination account. The widget uses a line graph to illustrate the number of profiles contained in the segment, that are being sent to the destination account daily.
A time period for the audience trend over the past 30 days, 90 days, or 12 months, can be adjusted using the first dropdown menu.
The second dropdown menu lists every available segment that can be sent to the destination account chosen at the top of the dashboard.
The Audience size trend widget provides a Captions button in the top right of the widget. Select Captions to open the automatic captions dialog. A machine learning model automatically generates captions to describe the key trends and important events by analyzing the chart and segment data.
Unmapped segments by identity
The Unmapped segments by identity widget lists the top five unmapped segments ranked by descending identity count for a given destination and identity. It highlights segments that are the most beneficial to map to the chosen destination account based on the chosen ID.
The destination ID dropdown filters your available segments. The filter IDs listed in the dropdown change depending on the destination account selected at the top of the overview page.
The identities column counts the number of source IDs within the segment that could map to the ID chosen in the widget ID dropdown.
Please see the prerequisites section for the definitions of terms used in this description.
Mapped segments by identity
This widget provides a top five list of mapped segments. The list is ordered from high to low according to the number of source IDs contained within the segments. The destination ID to be counted is selected from the dropdown menu below the widget title. The destination IDs available from the drop-down in the widget will change according to the destination account filter chosen at the top of the overview dashboard.
The Mapped segments by identity widget highlights at a glance, the likelihood of successfully targeting profile opportunities for a campaign within the chosen destination. An efficient targeted campaign does not depend on the number of profiles sent to the destination but rather the number of source IDs that are likely to be matched with the destination IDs to provide useful and actionable data.
Common audiences
The Common audiences widget provides a list of the top five segments activated across the destination account chosen at the top of the page, and the destination selected in the widget dropdown. The list of segments is ordered according to how recently they were activated. The most recently activated segment is displayed at the top.
The AUDIENCE SIZE column provides the total profile count of each listed segment.
Mapped audiences
The Mapped audiences widget displays the total number of mapped audiences that can be activated to the destination selected at the top of the page.
Select Segments to navigate to Segments dashboard Browse tab. This workspace displays a list of all the segment definitions for your organization.
Mapped audience health
The widget provides a list of up to 20 mapped segments whose total profile counts, as of the last daily snapshot, deviate by a factor of at least one standard deviation from the 30 days mean audience size mapped to that destination.
In brief, it provides a calculated metric for the dispersion of audience sizes from the mean over the last 30 days. It compares whether today’s audience size is outside of the historic standard deviation seen in the data over the past 30 days.
All audience sizes in the system are sorted from high to low audience size, as indicated in the LATEST SIZE column.
If your segment mapped profile count is outside one standard deviation from the average mapped profile size over the past 30 days, this indicates an anomaly in the system and it should be investigated.
If a segment within the Mapped audience health widget is deviating by a wide margin, you should refer to the audience size trend chart and locate the anomalous segment. The trend can provide further insight into your segment’s health.
The default size of the Mapped audience health widget can obstruct the table information. Please modify the size of the widget to improve the legibility of your mapped segment names and column titles. See the modify dashboards documentation for guidance on how to resize a widget.
Destinations count
The Destinations count widget provides the total number of available endpoints where an audience can be activated and delivered within the system. This number includes both active and inactive destinations.
Below the total count, select Destinations to navigate to the destinations browse tab. This page lists all the destinations that you have established a connection with to date.
Destination status
The Destination status widget displays the total number of enabled destinations as a single metric and uses a donut chart to illustrate the proportional difference between enabled and disabled destinations.
Individual counts for either enabled or disabled destinations are displayed in a dialog when the cursor hovers over the respective section of the donut chart.
Active destinations by destination platform
The widget provides a two column table to show a list of active destination platforms and the total number of active destinations for each destination platform. The list of destination platforms is ordered from high to low.
Activated audiences across all destinations
The Activated audiences across all destinations widget provides the total number of audiences activated across all destinations in a single metric.
This widget shows the count of audiences and not the count of segments.
This number is accurate to the most recent snapshot.
Select Audiences to navigate to the destinations Browse tab. This page provides a list of all enabled destinations and a variety of relevant metrics. See the documentation for more information on the Browse tab.
Please see the prerequisites section for the definitions of terms used in this description.
Activated audiences
This widget provides a single metric for the total number of audiences activated to a destination.
Select Audiences to navigate to the details page of the destinations dashboard. The Activation data tab displays a list of segments that have been mapped to the destination, including their start date and end date (if applicable), and other relevant information for the data export, such as export type, schedule, and frequency. To view the details about a particular segment, select its name from the list.
This widget helps you to understand the value of your destinations based on the number of audiences activated at a glance. It also provides easy access to more detailed information for further analysis.
Please see the prerequisites section for the definitions of terms used in this description.
Next steps
By following this document you should now be able to locate the destinations dashboard and understand the metrics displayed in the available widgets. To learn more about working with destinations in Experience Platform, please refer to the destinations documentation.
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