隱私權請求 track-changes
Adobe Experience Platform Privacy Service 提供 RESTful API 和使用者介面,幫助您管理客戶資料請求。 藉由 Privacy Service,您可以提交存取和刪除 Adobe Experience Cloud 應用程式中的個人客戶資料請求,協助促進法律資訊和組織隱私法規的自動合規性。
可以從 請求 功能表建立並管理隱私權請求 。
有關 Privacy Service 以及如何建立和管理隱私權請求的詳細資訊,請參閱 Adobe Experience Platform 文件:
管理您可傳送至 Adobe Journey Optimizer 的個別資料隱私權請求 data-privacy-requests
您可以透過兩種方式,提交個別請求以存取和刪除 Adobe Journey Optimizer 中消費者資料:
Privacy Service 支援兩種類型的請求:資料存取 和 資料刪除。
對於 存取請求,從 UI 指定「Adobe Journey Optimizer」(或「CJM」作為 API 的產品程式碼)。
對於 刪除請求,除「Adobe Journey Optimizer」請求外,您還必須向三個上游服務提交刪除請求,以防止 Journey Optimizer 重新插入已刪除的資料。 如果未指定這些上游服務,「Adobe Journey Optimizer」請求將維持在「處理」狀態,直到建立上游服務的刪除請求為止。
這三種上游服務為:
- 設定檔 (產品代碼:「profileService」)
- AEP 資料湖 (產品代碼:「AdobeCloudPlatform」)
- 身分 (產品代碼:「identity」)
如何建立存取及刪除請求
先決條件
若要請求存取及刪除 Adobe Journey Optimizer 的資料,您必須:
- IMS 組織 ID
- 您要對其採取動作之人員的身分識別碼以及對應名稱空間。如需 Adobe Journey Optimizer 與 Experience Platform 身分命名空間的詳細資訊,請參閱身分命名空間概觀。
Adobe Journey Optimizer 用於 API 請求的必填欄位值
"companyContexts":
"namespace": imsOrgID
"value": <Your IMS Org ID Value>
"users":
"action": either access or delete
"userIDs":
"namespace": e.g. email, aaid, ecid, etc.
"type": standard
"value": <Data Subject's Identity Identifier>
"include":
CJM (which is the Adobe product code for Adobe Journey Optimizer)
profileService (product code for Profile)
AdobeCloudPlatform (product code for AEP Data Lake)
identity (product code for Identity)
"regulation":
gdpr, ccpa, pdpa, lgpd_bra, or nzpa_nzl (which is the privacy regulation that applies to the request)
GDPR 存取請求範例:
從 UI:
使用 API:
// JSON Request
{
"companyContexts":[
{
"namespace":"imsOrgID",
"value":"745F37C35E4B776E0A49421B@AdobeOrg"
}
],
"users":[
{
"action":[
"access"
],
"userIDs":[
{
"namespace":"ecid",
"value":"38400000-8cf0-11bd-b23e-10b96e40000d",
"type":"standard"
},
{
"namespace":"email",
"value":"johndoe4@gmail.com",
"type":"standard"
}
]
}
],
"include":[
"CJM"
],
"regulation":"gdpr"
}
// JSON Response
{
"requestId": "17163122360480365RX-705",
"totalRecords": 1,
"jobs": [
{
"jobId": "e709b1f4-1796-11ef-b422-eddd0aebc40d",
"customer": {
"user": {
"key": "John Doe",
"action": [
"access"
],
"userIDs": [
{
"namespace": "ecid",
"value": "38400000-8cf0-11bd-b23e-10b96e40000d",
"type": "standard",
"namespaceId": 4,
"isDeletedClientSide": false
},
{
"namespace": "email",
"value": "johndoe4@gmail.com",
"type": "standard",
"namespaceId": 6,
"isDeletedClientSide": false
}
]
}
}
}
]
}
GDPR 刪除請求範例:
從 UI:
使用 API:
// JSON Request
{
"companyContexts": [
{
"namespace": "imsOrgID",
"value": "745F37C35E4B776E0A49421B@AdobeOrg"
}
],
"users": [
{
"action": [
"delete"
],
"userIDs": [
{
"namespace": "ecid",
"value": "38400000-8cf0-11bd-b23e-10b96e40000d",
"type": "standard"
},
{
"namespace": "email",
"value": "johndoe4@gmail.com",
"type": "standard"
}
]
}
],
"include": [
"CJM", "profileService", "AdobeCloudPlatform", "identity"
],
"regulation": "gdpr"
}
// JSON Response
{
"requestId": "17163122360480365RX-705",
"totalRecords": 1,
"jobs": [
{
"jobId": "e709b1f4-1796-11ef-b422-eddd0aebc40d",
"customer": {
"user": {
"key": "John Doe",
"action": [
"delete"
],
"userIDs": [
{
"namespace": "ecid",
"value": "38400000-8cf0-11bd-b23e-10b96e40000d",
"type": "standard",
"namespaceId": 4,
"isDeletedClientSide": false
},
{
"namespace": "email",
"value": "johndoe4@gmail.com",
"type": "standard",
"namespaceId": 6,
"isDeletedClientSide": false
}
]
}
}
}
]
}