Nesta página: revise os logs de auditoria que registram as ações de usuários nos recursos do Journey Optimizer para ser possível aumentar a visibilidade, solucionar problemas e demonstrar conformidade com os regulamentos e as políticas de governança de dados.
Sobre logs de auditoria audit-logs
Com o Journey Optimizer, você pode identificar as ações executadas pelos usuários no sistema em vários serviços e recursos como jornadas, mensagens, páginas de destino etc.
Isso permite aumentar a visibilidade das atividades realizadas no sistema, solucionar problemas e ajudar seu negócio a cumprir os regulamentos e as políticas corporativas de gerenciamento de dados.
Cada ação é registrada com metadados em “logs de auditoria”, que são acessíveis na Adobe Experience Platform. Para obter mais informações sobre logs de auditoria, incluindo como visualizá-los e gerenciá-los na interface ou na API, consulte a documentação da Adobe Experience Platform.
Tipos de evento capturados por logs de auditoria events
A tabela a seguir descreve quais ações de recursos do Journey Optimizer são registradas por logs de auditoria. A lista completa de ações capturadas nos logs de auditoria está disponível na documentação da Adobe Experience Platform.
This section contains structured knowledge intended to support interpretation, retrieval, and question answering related to this topic.
For complete understanding, this information should be combined with the documentation on this page. Neither source is intended to stand alone; the page describes the feature, while this section provides additional context that helps disambiguate terminology, intent, applicability, and constraints.
- TL;DR: This page explains how audit logs record user actions on Journey Optimizer resources so you can increase visibility, troubleshoot issues, and demonstrate compliance with regulations and data stewardship policies.
Intents:
- Understand what audit logs record for Journey Optimizer resources
- Identify which resources and actions are captured by audit logs
- Learn the permission required to view and export audit logs
- Know where audit logs are accessible
- Understand how to access audit logs related to decision management
Glossary:
- Audit logs: records that capture actions performed by users in the system on services and capabilities such as journeys, messages, and landing pages, stored with metadata and accessible in Adobe Experience Platform (product-specific)
- View User Activity Log: the permission that must be granted to view and export audit logs (product-specific)
- Download log: the button used to download the CSV file (product-specific)
- Decision management audit logs: audit logs related to decision management, which are only visible from the downloaded CSV file (product-specific)
Guardrails:
- To view and export audit logs, you must have the View User Activity Log permission granted (prerequisite)
- Each action is recorded with metadata in audit logs, which are accessible in Adobe Experience Platform
- Audit logs related to decision management are only visible from the CSV file that can be downloaded using the Download log button (constraint)
Terminology:
- Canonical name: Audit logs
- Do not confuse: “Audit logs” (record of user actions on resources) ≠ “Download log” (the button used to download decision management audit logs as a CSV file)
FAQ:
- Q: What permission is required to view and export audit logs? — The View User Activity Log permission must be granted.
- Q: Where are audit logs accessible? — In Adobe Experience Platform.
- Q: How do you access audit logs related to decision management? — They are only visible from the CSV file downloaded using the Download log button.
- Q: Which resource actions are captured? — Actions such as Create, Delete, Update, Activate, Stop, and Publish on resources including campaigns, journeys, landing pages, and others listed in the event types table.