コンテンツとジャーニーの移行 migrate-content-and-journeys

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• TL;DR: This page explains how to migrate email content and journeys from another marketing platform into Journey Optimizer using a dedicated workspace that converts them into Journey Optimizer content templates and journeys.

Intents:

• Set up a connection from Journey Optimizer to a source marketing platform for API-based import
• Import email content by uploading HTML files or browsing from a connection
• Import journeys by uploading screenshots or browsing from a connection
• Map personalization placeholders and add a subject line to imported email content
• Track migration progress using KPIs, statuses, and filters in the workspace overview

Glossary:

• Migration workspace: A dedicated workspace, accessible from the Journey Optimizer homepage, that imports existing email content and journeys and converts them into Journey Optimizer content templates and journeys (product-specific)
• Connection: A configured link between Journey Optimizer and a source platform’s API, used to browse and import content or journeys without exporting files manually (product-specific)
• Authentication Method: How Journey Optimizer authenticates to the source system, either API Key (a single credential sent with each request) or OAuth 2.0 (a token-based protocol) (product-specific)
• Content template: The Journey Optimizer object that imported email content is converted into and made available for use in journeys (product-specific)
• Action items pane: The pane where each unresolved activity of an imported journey is resolved, such as selecting a channel configuration and content template for message steps, or selecting the audience for Audience activities (product-specific)

Guardrails:

• This capability is only available for a set of organizations (Limited Availability); to gain access, contact your Adobe representative.
• Migrating content and journeys requires the following permissions: Manage Campaigns, Manage Journeys, Manage Message, Manage Segments, Manage Library items, View and Manage sandboxes, and Manage AJO integration configuration.
• A connection is not required if you upload HTML files or screenshots instead of importing through an API.
• Connection Name must start with a letter and can only contain letters, numbers, underscores, or hyphens, between 4 and 50 characters long (hard limit).
• Client ID, Client Secret, and Token URL are required for OAuth 2.0 connections.
• Email content HTML files must be in .html or .htm format and no larger than 10 MB (hard limit).
• Journey screenshots must be in .png, .jpg, .gif, or .webp format and no larger than 5 MB (hard limit).

Terminology:

• Canonical name: Migration workspace — Acronym: n/a — variants: workspace, migration workspace
• Synonyms: “Base API URL” = “root URL of the source system’s API”
• Do not confuse: “In Progress” (KPI for items still being reviewed or mapped) ≠ “Needs review” (imported item status and Status filter value) ≠ “Migrated” (successfully converted item) ≠ “Failed” (item that could not be migrated)

FAQ:

• Q: Do I need a connection to import content? — No. A connection is not required if you upload HTML files or screenshots; a connection is needed only to import content or journeys through an API.
• Q: What file formats and sizes are accepted? — Email content must be an .html or .htm file no larger than 10 MB, and journey screenshots must be .png, .jpg, .gif, or .webp no larger than 5 MB.
• Q: What happens to the source personalization syntax when I import an email? — The workspace converts the source scripting syntax to Handlebars syntax automatically, and you map each personalization placeholder to the corresponding profile attribute.
• Q: How do I know which authentication method to choose? — Choose API Key to send a single credential with each request, or choose OAuth 2.0 to use a token-based protocol better suited to enterprise and third-party APIs; OAuth 2.0 also requires Client ID, Client Secret, and Token URL.
• Q: How can I track the status of imported items? — The workspace overview shows KPIs for Total emails or Total journeys, In Progress, Migrated, and Failed, and you can combine Status, Created, and Updated filters to narrow the list.