In questa pagina: Inizia a usare i frammenti di contenuto di Adobe Experience Manager e scopri come il loro ciclo di vita di authoring e pubblicazione determina quali frammenti sono disponibili in Journey Optimizer.
Integrando Adobe Experience Manager as a Cloud Service e Adobe Experience Manager Managed Service con Adobe Journey Optimizer, puoi utilizzare i Frammenti di contenuto di AEM in percorsi e campagne. Per Adobe Experience Manager Managed Service, l’integrazione supporta i livelli Author e Publish su AEM Long Term Support (LTS) SP2; gli aggiornamenti in tempo reale da Adobe Experience Manager non sono disponibili in questa versione. Contatta il rappresentante Adobe Managed Services per la configurazione dell’istanza, quindi configura l’accesso all’archivio Adobe Experience Manager per aggiungere l’archivio Managed Services.
Per ulteriori informazioni sui frammenti di contenuto di AEM, consulta Utilizzo dei frammenti di contenuto nella documentazione di Experience Manager.
Ciclo di vita dei frammenti di contenuto
I frammenti di contenuto seguono diverse fasi del ciclo di vita a seconda del livello Adobe Experience Manager in cui esistono. Ulteriori informazioni nella documentazione di Adobe Experience Manager
Il contenuto viene creato e gestito nel livello di authoring, dove i frammenti possono avere stati come Nuovo, Bozza, Pubblicato, Modificato o Non pubblicato. Questi stati sono validi solo per il livello di authoring e supportano la creazione e la revisione dei contenuti.
Quando viene pubblicato un frammento di contenuto, viene creata una copia nel livello di pubblicazione ed esposta tramite un endpoint pubblico non autenticato. Per Adobe Experience Manager as a Cloud Service, Journey Optimizer supporta l’integrazione sia con il livello di authoring che con il livello di pubblicazione.
Di conseguenza, Journey Optimizer fa emergere solo frammenti di contenuto pubblicati o modificati e utilizza sempre l’ultima versione pubblicata. Eventuali modifiche apportate dopo la pubblicazione non vengono applicate in Journey Optimizer fino a quando il frammento di contenuto non viene ripubblicato.
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For complete understanding, this information should be combined with the documentation on this page. Neither source is intended to stand alone; the page describes the feature, while this section provides additional context that helps disambiguate terminology, intent, applicability, and constraints.
- TL;DR: This page introduces Adobe Experience Manager Content Fragments in Journey Optimizer and explains how their author and publish lifecycle determines which fragments are available for journeys and campaigns.
Intents:
- Understand how Adobe Experience Manager Content Fragments become available in journeys and campaigns
- Learn the Content Fragment lifecycle across the Author and Publish tiers
- Identify which Content Fragment statuses Journey Optimizer surfaces
- Understand support for Adobe Experience Manager Managed Service and as a Cloud Service
Glossary:
- Content Fragment: Adobe Experience Manager content used in Journey Optimizer journeys and campaigns (product-specific)
- Author tier: The tier where content is created and managed, where fragments can have statuses such as New, Draft, Published, Modified, or Unpublished (product-specific)
- Publish tier: The tier where a copy of a published Content Fragment is created and exposed through a public, unauthenticated endpoint (product-specific)
Guardrails:
- For Adobe Experience Manager Managed Service, integration supports Author and Publish tiers on AEM Long Term Support (LTS) SP2; real-time updates from Adobe Experience Manager are not available in this release.
- For Healthcare customers, the integration is enabled only upon licensing the Journey Optimizer Healthcare Shield and Adobe Experience Manager Enhanced Security add-on offerings.
- Journey Optimizer surfaces only Published or Modified Content Fragments and always uses the latest published version.
- Changes made after publication are not reflected in Journey Optimizer until the Content Fragment is republished.
- The New, Draft, Published, Modified, and Unpublished statuses apply only on the Author tier.
Terminology:
- Canonical name: Adobe Experience Manager Content Fragment — Acronym: AEM Content Fragment — variants: Content Fragment, AEM CF
- Synonyms: “as a Cloud Service” = “Adobe Experience Manager as a Cloud Service”
- Do not confuse: “Author tier” (content creation and review, statuses New/Draft/Published/Modified/Unpublished) ≠ “Publish tier” (public, unauthenticated endpoint copy)
FAQ:
- Q: Which Content Fragments appear in Journey Optimizer? — Only Published or Modified Content Fragments, and Journey Optimizer always uses the latest published version.
- Q: Are edits made after publication reflected automatically? — No; changes made after publication are not reflected in Journey Optimizer until the Content Fragment is republished.
- Q: What does Managed Service integration support? — Author and Publish tiers on AEM Long Term Support (LTS) SP2; real-time updates are not available in this release.
- Q: What statuses can a fragment have on the Author tier? — New, Draft, Published, Modified, or Unpublished; these statuses apply only on the Author tier.