Adobe Admin Console overview

Applies to Enterprise & Teams.

The Adobe Admin Console is a central location for managing the Adobe entitlements across your organization. You can use it to manage your licenses, users, and payments. Go here to sign in to the Admin Console. To learn more refer to the following video.

Each tab on the Admin Console enables you to perform various tasks. Select the linked tab name (the first word of each item) to jump to that section.

If you are unable to sign in to the Admin Console, see Solve Adobe account sign-in issues.

Overview overview

The Overview tab efficiently displays a wealth of information about product licenses. It shows the status of licenses in your plan—the number of licenses assigned out of the total available ones. There are also some quick links available to add users and admins.

Select your organization

An administrator can belong to multiple organizations. If a company has multiple subsidiaries that exist as separate organizations, or each subsidiary has a separate license agreement, the same administrator can be assigned to all.

If you’re an administrator for multiple organizations, you can switch between organizations using the organization selector. The selected organization shows a green check mark next to the organization’s name.

If the organization is part of a Global Admin Console, a hierarchy icon appears next to the organization’s name. You also see the organization’s path and can determine the organization’s placement within the hierarchy. For example, in the screenshot, the admin is a member of organization B, and this organization’s Global Admin Console path is A > B, where B is a child of the organization A.

If you have a complex organizational structure that has many Admin Consoles or if you want to break up your main Admin Console into multiple consoles, you can adopt the Global Admin Console. For example, multinational corporations, education consortiums, large school districts, and large government agencies. The Global Admin Console nests existing Admin Consoles into a hierarchical structure, like an organization chart, to provide transparency across a distributed enterprise.

Products products

Who can view this tab: System Administrators, Product Administrators, and Product Profile Administrators.

Enterprise

The Products page in the Admin Console provides options to manage your products and product profiles. Product profiles let you enable all or a subset of Adobe applications and services available in the plan and customize settings associated with a given product or plan. You can then assign administrators, called Product Administrators, to the product profiles. These administrators add end users to the product profiles they manage.

For more information, see:

Teams

The Products page in the Admin Console lets you assign product licenses to users. To assign a product license to a user or group, select the desired product on the Products page and click Add User.

Enter the name or email address of the user. You can search for existing users or add a user by specifying a valid email address and filling in the information on screen. Click Save. An email is sent to the user or group confirming access to the application.

For more information, see:

Users users

The Users page in the Admin Console lets you create, search, update, and remove user accounts. These user accounts entitle the end users in your organization to Adobe products and services. You can also use bulk edit workflows to add users or modify user details and license assignments.

For more information, see:

Account account

Who can view this tab: System Administrators and Contract Administrators.

System and contract admins can manage their organization’s Adobe contracts from the Account tab in the Admin Console.

Depending on your plan—Enterprise, VIP, VIP Marketplace, or Teams—you can:

Learn more: Managing your account.

Insights insights

Who can view this tab: System Administrators.

Audit Log

Audit Log helps ensure continued compliance, safeguarding against any inappropriate system access, and auditing suspicious behavior within your organization.

As a System Administrator, you have full visibility of the changes made in the Admin Console. You can search the audit log based on the type of actions, when they occurred, and who made them.

Then, view and download these reports for further analysis. Learn more: Use audit log to track user assignments and events.

Assignment Reports

Using the License assignment reports, you can track your organization’s license assignment data and plan your users’ license deployments. License assignment data only supports named user licenses for Creative Cloud and Document Cloud products purchased under the Enterprise Term License Agreement.

Learn more: License assignment reports for Enterprise products.

Storage storage

Who can view this tab: System Administrators and Storage Administrators (only for customers migrated to the pooled storage model).

The Storage page in the Admin Console gives you visibility of storage across your Creative Cloud applications. The storage quotas are flexible for end users up to the amount of storage purchased by the organization.

You can also view how much quota is used by individual users and the overall quota consumed by all the users.

Learn more: Manage Adobe storage.

Packages packages

Who can view this tab: System Administrators and Deployment Administrators.

The Packages page in the Admin Console provides the following functionality. Use them when you plan to deploy desktop applications to end users in your organization.

For more information, see Packaging apps via the Admin Console.

Settings settings

Who can view this tab: System Administrators and Storage Administrators.

Storage administrators can access only the asset settings and content logs. System Administrators can view or modify settings depending on their plan.

Privacy and security contacts

In the event of a security incident involving our software solutions, notifications are sent to the appropriate compliance officers. To help ensure prompt notification, as a System admin, you must specify who your security, data protection, and compliance officers are. For details, see Privacy and security contacts.

Console settings

Using Console settings(https://helpx.adobe.com/enterprise/using/console-settings.html) you can add custom notes for your end users to communicate with them about how to get assistance if they encounter issues or require support.

Choose a default email language for your organization, to receive emails about the account statuses, such as subscription changes or credit card expiration. If you have a teams membership purchased directly from Adobe, you can change your team name from the Console settings.

Content logs

As an administrator, you can download detailed reports on how end users are working with corporate assets, such as folders, files, and libraries. These reports are called content logs(https://helpx.adobe.com/enterprise/using/content-logs.html).

Domain enforcement

System administrators can restrict organization-owned domains to prevent users from creating and using personal Adobe ID accounts. This limits the use of personal data, enhances security, and allows asset sharing only between organization users.

Learn more: Domain Enforcement for restricted authentication.

Identity

Identity types allow organizations to have different levels of control over users’ accounts and data. It impacts how your organization stores and shares assets.

Asset settings

Asset settings give an organization control over how its employees share its assets outside the organization. Asset settings are used along with other organizational policy enforcement systems (not provided by Adobe) to ensure that assets are only shared with appropriate external individuals and organizations.

Authentication settings

Authentication settings support several password protection levels and policies to ensure safety and security. You can specify a password protection level to apply to all users across your organization.

Encryption settings

Encryption settings generate dedicated encryption keys for extra layers of control and security.

Project policies

As a System Administrator, you can control who has permission to create and manage projects in your organization. By default, all users added to the Admin Console can create and manage projects.

Learn more: Project policies.

Support

To contact Adobe Customer Care, navigate to the Support page in the Admin Console which allows you to do the following:

To learn more about Support options, see Support and Expert Sessions.