Adobe Support and Tools Guide overview
The Adobe Support and Tools Guide helps you work with Adobe Digital Experience support in one place. It supports Adobe’s move toward Experience League as the main entry for entitled customers to open and track cases, use consistent history across products, and reach Adobe through the channels included in your agreement.
The guide also explains how Support administrator and related setup in the Adobe Admin Console affect who can contact support, plus product-focused articles when you need deeper procedures or policies. Use this guide’s table of contents to open topics at the guide level (for example, the customer support experience in Experience League, support entitlement configuration, preferred support phone numbers, and Experience League support release notes).
Major sections in this guide:
- Adobe Admin Console — Administration for organizations and the Global Admin Console: roles, users, products, policies, reporting, and related tasks.
- Adobe Commerce support — Commerce support in Experience League, plus articles on tools, cloud operations, security and patching, ticket practices, privacy, and platform lifecycle.
- Adobe Workfront support — Frequently asked questions for the Adobe Business Platform and Admin Console in a Workfront context.