1.2.3 Business Context in CX Enterprise Coworker
1.2.3.1 Review & Upload Business Context
Go to https://experience.adobe.com/#/coworker/chat.
Before continuing, the selected instance and sandbox should look like this.
In the left menu, go to Business Context.
Download this file CitiSignal_Business_Content.docx.zip and extract it to your desktop.
Open the file using Microsoft Word and review the information in the file.
Click + Add/Connect.
Click Upload file.
Select the file that you just downloaded and click Open.
You should now see this. The file that you uploaded is now available to CX Enterprise Coworker and the information in the file is now available as context to Coworker.
1.2.3.2 Verify the business context in CX Enterprise Coworker
Click + New chat.
In the new chat that you opened, enter the following prompt and click Send.
what are the CitiSignal personas?
You should then see this.
You’ve now completed this lab.
Next Steps
Go to CX Enterprise Coworker with Microsoft 365 Copilot
Go Back to CX Enterprise Coworker