3.3.2 Configure a journey with push messages

Login to Adobe Journey Optimizer by going to Adobe Experience Cloud. Click Journey Optimizer.

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You’ll be redirected to the Home view in Journey Optimizer. First, make sure you’re using the correct sandbox. The sandbox to use is called --aepSandboxName--. You’ll then be in the Home view of your sandbox --aepSandboxName--.

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3.3.2.1 Create a new event

In the left menu, go to Configurations and click Manage under Events.

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On the Events screen, you’ll see a view similar to this. Click Create Event.

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You’ll then see an empty event configuration.
First of all, give your Event a Name like this: --aepUserLdap--StoreEntryEvent and set description to Store Entry Event.
Next is the Event Type selection. Select Unitary.
Next is the Event ID Type selection. Select System Generated.

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Next is the Schema selection. A schema was prepared for this exercise. Please use the schema Demo System - Event Schema for Mobile App (Global v1.1) v.1.

After selecting the Schema, you’ll see a number of fields being selected in the Payload section. Verify that the field Namespace is set to ECID. Your event is now fully configured.

Click Save.

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Your event is now configured and saved. Click on your event again to open up the Edit Event screen again.

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Hover over the Payload field and click on the View Payload icon.

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You’ll now see an example of the expected payload.

Your Event has a unique orchestration eventID, which you can find by scrolling down in that payload until you see _experience.campaign.orchestration.eventID.

The event ID is what needs to be sent to Adobe Experience Platform in order to trigger the Journey that you’ll build in the next step. Write down this eventID, as you’ll need it in the next step.
"eventID": "aa895251f76831e6440f169f1bb9d2a4388f0696d8e2782cfab192a275817dfa"

Click Ok.

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Click Cancel.

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3.3.2.2 Create a journey

In the left menu, go to Journeys and click Create Journey.

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You’ll then see this. Give your journey a name: --aepUserLdap-- - Store Entry journey. Click Save.

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First, you need to add your event as the starting point of your journey. Search for your event --aepUserLdap--StoreEntryEvent and drag and drop it onto the canvas. Click Save.

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Next, under Actions, search for the Push action. Drag and drop the Push action onto the canvas.

Set the Category to Marketing and select a push surface that enables you to send push notifications. In this case, the email surface to select is Push-iOS-Android.

NOTE
A Channel in Journey Optimizer needs to exist that is using the App Surface as reviewed before.

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The next step is to create your message. To do that, click Edit content.

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You’ll then see this. Click the personalization icon for the Title field.

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You’ll then see this. You can now select any profile attribute from the Real-time Customer Profile directly.

Search for the field First Name, then click the + icon next to the field First Name. You’ll then see the personalization token for First Name being added: {{profile.person.name.firstName}}.

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Next, add the text , welcome to our store! behind {{profile.person.name.firstName}}.

Click Save.

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You now have this. Click the personalization icon for the Body field.

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Enter this text Click here to get a 10% discount when you buy today! and click Save.

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You’ll then have this. Click the arrow in the top left corner to go back to your journey.

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Click Save to close your push action.

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Click Publish.

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Click Publish again.

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Your journey is now published.

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3.3.2.3 Update your data collection property for mobile

In Getting Started, Demo System Next created Tags properties for you: one for the website and one for the mobile app. Find them by searching for --aepUserLdap-- in the Search box. Click to open the Mobile property.

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You should then see this.

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In the left menu, go to Rules and click to open the rule Location entry.

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You should then see this. Click the action Mobile Core - Attach Data.

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You should then see this.

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Paste the eventID of your event --aepUserLdap--StoreEntryEvent in the JSON Payload window. Click Keep Changes.

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Click Save or Save to Library.

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Go to Publishing Flow and click to open the library Main.

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Click Add All Changed Resources and then click Save & Build to Development.

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3.3.2.4 Test your journey and push message

Open the DSN Mobile application.

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Go to the Store Locator page.

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Click Simulate POI Entry.

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After a couple of seconds, you’ll see the push notification appear.

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Next Steps

Go to 3.3.3 Configure a campaign with in-app messages

Go back to Adobe Journey Optimizer: Push and In-app Messages

Go back to All modules

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