3.3.3 Configure a campaign with in-app messages

Login to Adobe Journey Optimizer by going to Adobe Experience Cloud. Click Journey Optimizer.

ACOP

You’ll be redirected to the Home view in Journey Optimizer. First, make sure you’re using the correct sandbox. The sandbox to use is called --aepSandboxName--. You’ll then be in the Home view of your sandbox --aepSandboxName--.

ACOP

3.3.3.1 In-app Messages Channel configuration

In the left menu, go to Channels and then select Channel configurations. Click Create channel configuration.

InApp

Enter the name: --aepUserLdap--_In-app_Messages, select the channel In-app messaging and then enable the platforms Web, iOS and Android.

InApp

Scroll down, you should then see this.

InApp

Ensure that Single page is enabled.

For Web, enter the URL of the website that was created earlier as part of the Getting Started module, which looks like this: https://dsn.adobe.com/web/--aepUserLdap---XXXX. Don’t forget to change the XXXX to the unique code of your website.

For iOS and Android, enter com.adobe.dsn.dxdemo.

InApp

Scroll up and click Submit.

InApp

Your channel configuration is now ready to be used.

InApp

3.3.3.2 Configure a scheduled campaign for In-app Messages

In the left menu, go to Campaigns and then click Create campaign.

InApp

Select Scheduled - Marketing and then click Create.

InApp

Enter the name --aepUserLdap-- - CitiSignal Fiber Max and then click Actions.

InApp

Click + Add action and then select In-app message.

InApp

Select the in-app message channel configuration that you created in the previous step, which is named: --aepUserLdap--_In-app_Messages. Click Edit content.

InApp

You should then see this. Click Modal.

InApp

Click Change layout.

InApp

Click the Media URL icon to pick an assets from AEM Assets.

InApp

Go to the folder citisignal-images and select the image file neon-rabbit.jpg. Click Select.

InApp

For the Header text, use: CitiSignal Fiber Max.
For the Body text, use: Conquer lag with Fiber Max.

InApp

Set the Button #1 text to: Go to Plans.
Set the target to com.adobe.dsn.dxdemo://plans.

Click Review to activate.

InApp

Click Activate.

InApp

The status of your campaign is now set to Activating. It may take a couple of minutes before the campaign is live.

InApp

Once the status has changed to Live, you can test your campaign.

InApp

3.3.3.3 Test your In-app Messaging campaign on mobile

On your mobile device, open the app. You should then see the new in-app message appear after launching the app. Click the button Go to Plans.

InApp

You’ll then be taken to the Plans page.

InApp

Next Steps

Go to Summary and benefits

Go back to Adobe Journey Optimizer: Push and In-app Messages

Go back to All modules

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