Content resumes

This page covers the Content resumes reporting metric. See Content resumes for how to collect this variable.

The Content resumes metric counts sessions that resumed a previously interrupted playback. It is incremented when the player flags a session as a resume on sessionStart (for example, after a buffer, pause, or stall exceeded 30 minutes). Use it to separate genuine new sessions from continuation sessions for the same viewer and asset.

How this metric is calculated

The media backend sets mediaReporting.sessionDetails.hasResume = true when mediaCollection.sessionDetails.hasResume is true on the media.sessionStart event. The player must explicitly flag the session as a resume. The metric is reported on the close call.

Reporting system
Source
Adobe Analytics
Automatically collected from context data a.media.resume when Media Core is enabled.
Customer Journey Analytics
mediaReporting.sessionDetails.hasResume
Data feeds
event_list, post_event_list (see event.tsv lookup)
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media-analytics-help