DocumentationAnalyticsStreaming Media Collection Guide

Legacy 2.x Streaming Media SDK Setup Overview

Last update: July 14, 2025
  • Topics:
  • Streaming Media

CREATED FOR:

  • User
  • Admin
  • Developer

The instructions in this section apply to the legacy 2.x Media SDKs.

  • For information about implementing a 1.x version of the Media SDK, see the 1.x Media SDK Documentation.

  • For Primetime integrators, see the Primetime Media SDK Documentation.

IMPORTANT
With the end of support for Version 4 Mobile SDKs on August 31, 2021, Adobe will also end support for the Media Analytics SDKs for iOS and Android. For additional information, see Media Analytics SDK End-of-Support FAQs.

Minimum Platform Version Support

The following table describes the minimum platform versions supported for each SDK, beginning February 19, 2019.

OS/BrowserMin Version Required
iOSiOS 6+
AndroidAndroid 5.0+ - Lollipop
Chromev22+
Mozillav27+
Safariv7+
IEv11+

General Implementation Guidelines

There are three main SDK components involved in media tracking:

  • Media Heartbeat Config - The config contains the basic settings for reporting.
  • Media Heartbeat Delegate - The delegate controls playback time and the QoS object.
  • Media Heartbeat - The primary library containing members and methods.

Complete the following implementation steps:

  1. Create a MediaHeartbeatConfig instance and set your config parameter values.

    Variable NameDescriptionRequiredDefault Value
    trackingServerTracking server for media analytics. This is different from your analytics tracking server.YesEmpty String
    channelChannel nameNoEmpty String
    ovpName of the online media platform through which content gets distributedNoEmpty String
    appVersionVersion of the media player app/SDKNoEmpty String
    playerNameName of the media player in use, i.e., “AVPlayer”, “HTML5 Player”, “My Custom Player”NoEmpty String
    sslIndicates whether calls should be made over HTTPSNofalse
    debugLoggingIndicates whether debug logging is enabledNofalse
  2. Implement the MediaHeartbeatDelegate.

    Method nameDescriptionRequired
    getQoSObject()Returns the MediaObject instance that contains the current QoS information. This method will be called multiple times during a playback session. Player implementation must always return the most recently available QoS data.Yes
    getCurrentPlaybackTime()Returns the current position of the playhead.
    For VOD tracking, the value is specified in seconds from the beginning of the media item.
    For live streaming, if the player does not provide information about the content duration, the value can be specified as the number of seconds since midnight UTC of that day.
    Note: When using progress markers, the content duration is required and the playhead needs to be updated as number of seconds from the beginning of the media item, starting with 0.
    Yes
    TIP
    The Quality of Service (QoS) object is optional. If QoS data is available for your player and you wish to track that data, then the following variables are required:
    Variable nameDescriptionRequired
    bitrateThe bitrate of media in bits per second.Yes
    startupTimeThe start up time of media in milliseconds.Yes
    fpsThe frames displayed per second.Yes
    droppedFramesThe number of dropped frames so far.Yes
  3. Create the MediaHeartbeat instance.

    Use the MediaHertbeatConfig and MediaHertbeatDelegate to create the MediaHeartbeat instance.

    IMPORTANT
    Make sure that your MediaHeartbeat instance is accessible and does not get deallocated until the end of the session. This instance will be used for all the following media tracking events.
    TIP
    MediaHeartbeat requires an instance of AppMeasurement to send calls to Adobe Analytics.
  4. Combine all of the pieces.

    The following sample code utilizes our JavaScript 2.x SDK for an HTML5 video player:

    // Create local references to the heartbeat classes
    var MediaHeartbeat = ADB.va.MediaHeartbeat;
    var MediaHeartbeatConfig = ADB.va.MediaHeartbeatConfig;
    var MediaHeartbeatDelegate = ADB.va.MediaHeartbeatDelegate;
    
    //Media Heartbeat Config
    var mediaConfig = new MediaHeartbeatConfig();
    mediaConfig.trackingServer = "[your_namespace].hb.omtrdc.net";
    mediaConfig.playerName = "HTML5 Basic";
    mediaConfig.channel = "Video Channel";
    mediaConfig.debugLogging = true;
    mediaConfig.appVersion = "2.0";
    mediaConfig.ssl = false;
    mediaConfig.ovp = "";
    
    // Media Heartbeat Delegate
    var mediaDelegate = new MediaHeartbeatDelegate();
    
    // Set mediaDelegate CurrentPlaybackTime
    mediaDelegate.getCurrentPlaybackTime = function() {
        return video.currentTime;
    };
    
    // Set mediaDelegate QoSObject - OPTIONAL
    mediaDelegate.getQoSObject = function() {
        return MediaHeartbeat.createQoSObject(video.bitrate,
                                              video.startuptime,
                                              video.fps,
                                              video.droppedframes);
    }
    // Create mediaHeartbeat instance
    this.mediaHeartbeat =
      new MediaHeartbeat(mediaDelegate, mediaConfig, appMeasurementInstance);
    

Validate

Media Analytics tracking implementations generate two types of tracking calls:

  • Media and ad Start calls are sent directly to the Adobe Analytics (AppMeasurement) server.

  • Heartbeat calls are sent to the Media Analytics (heartbeats) tracking server, processed there, and passed on to the Adobe Analytics server.

  • Adobe Analytics (AppMeasurement) server
    For more information about tracking server options, see Correctly populate the trackingServer and trackingServerSecure variables.

    IMPORTANT
    An RDC tracking server or CNAME resolving to an RDC server is required for Experience Cloud Visitor ID service.

    The analytics tracking server should end in “.sc.omtrdc.net” or be a CNAME.

  • ** Media Analytics (Heartbeats) server**
    This always has the format “[your_namespace].hb.omtrdc.net”. The value of “[your_namespace]” specifies your company, and is provided by Adobe.

Media tracking works the same across all platforms, desktop and mobile. Audio tracking currently works on mobile platforms. For all tracking calls there are a few key universal variables to be validated:

SDK 1.x Documentation

Video Analytics 1.x SDKs
Developer Guides (PDFs only)
Android
Configure for Android
Apple TV
Configure for Apple TV
Chromecast
Configure for Chromecast
iOS
Configure for iOS
JavaScript
Configure for JavaScript
Primetime
  • Android:   Configure Media Analytics
  • DHLS:   Configure Media Analytics
  • iOS:   Configure Media Analytics
TVML
Configure for TVML

Primetime Media SDK Documentation

  • Primetime User Guides
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