Learning Manager Connectors

Enterprises have other applications and systems which have to be integrated with Learning Manager. Connectors are utilities that Help in performing data-based integrations such as importing data into Learning Manager from external systems. It also performs exporting of data to external systems from Learning Manager.

Learning Manager provides Salesforce and FTP connectors. Using Salesforce connector, integration Administrators of an organization can integrate their Salesforce application with Learning Manager. As an integrator, you can also use FTP connector to auto import a set of users into your enterprise application.

Learning Manager also provides the Lynda, getAbstract, and the Harvard Management System connectors. These connectors enable learners to access and consume courses from Lynda.com, getAbstract, and Harvard ManageMentor.

Read on to know how to configure and use each of these connectors in Learning Manager.

Salesforce connector sfconnector

Salesforce connector connects Learning Manager and Salesforce accounts to automate data synchronization. Salesforce connector capabilities are as follows:

Map attributes map-attributes

Integration Administrator can choose Salesforce columns and map them to corresponding Learning Manager’s group-able attributes. Once the mapping is completed, the same mapping is used in subsequent user imports. It can be reconfigured if Administrator wants to have a different mapping for importing users.

Automated user import automated-user-import

User import process allows Learning Manager Administrator to fetch employee details from Salesforce and import them into Learning Manager automatically. This automation avoids the manual effort involved in creating CSV and uploading into Learning Manager.

Auto Schedule auto-schedule

Using auto scheduling feature along with automated user import feature can be effective. Learning Manager Administrator can set up schedule according to organization’s needs. Users in the Learning Manager application can be up-to-date according to the schedule. Sync can be performed on daily basis in Learning Manager application.

Filtering users filtering-user

Learning Manager Administrator can apply filtering on the users before importing them. For example, Learning Manager Administrator can choose to import all users in the hierarchy under one or more specific Managers.

Configure Salesforce connector configuresalesforceconnector

To integrate Salesforce with Learning Manager, learn the process

Pre-requisites prerequisites

Ensure that you have your Salesforce organization URL with you. For example, if your organization name is myorg, the Salesforce URL could be https://myorg.salesforce.com. It is the only input which is required to connect Salesforce account with Learning Manager.

Also make sure that you have the appropriate credentials to log in to the account.

Create a connection createaconnection

Map attributes mapattributes

Once the connection is successfully established, you can map Salesforce columns to the corresponding attributes of Learning Manager. This step is mandatory.

Using Salesforce connector usingsalesforceconnector

Salesforce connector connects to Salesforce.com to fetch the users as configured and add them to Learning Manager.

Import users from Salesforce contacts import-salesforce-contacts

Learning Manager enhances the Salesforce connector to fetch Contacts as well as Salesforce Users and import them into Learning Manager automatically.

On the Salesforce connector page, enter the Salesforce url and complete the authentication. Once you’ve authenticated, you can then proceed to import users or contacts. If you choose the option Contacts, then specify the subset of contacts to be imported.

Choose the Salesforce columns and map them to corresponding Learning Manager’s group-able attributes. Once the mapping is completed, the same mapping is used in subsequent user imports.

Export learning records export-learning-records

Learning Manager offers an ability to export learning records like transcript, user report, skill report to Salesforce. You can determine if the exported data should be linked with the ‘User’ table or the ‘Contacts’ table in Salesforce.

Exporting learning records

Custom objects in Salesforce custom-objects-in-salesforce

Before exporting learning records from Learning Manager, you must create custom objects in Salesforce. Custom objects are objects that you create to store information that’s specific to your company or industry. For more information, see Salesforce custom objects.

Here’s how you’ll create the objects:

Link events with: Choose which section you want to export- User or Contact. If you choose Contact object, users who are present in Learning Manager but not in Salesforce, will be created in Salesforce.

Link events option

Install Salesforce Package install-salesforce-package

Learning Manager offers a Salesforce App package. Once installed and configured in SFDC, sales employees can perform their training activities within the SFDC portal. This app allows SFDC users to explore new trainings, view recommendations and consume them right inside the SFDC portal. Users also get the announcements sent by Administrators in the form of mastheads right inside the app within the SFDC portal.

Set up in Learning Manager app setup-in-learning-manager-app

Create account in Salesforce app create-account-in-salesforce-app

Install Learning Manager package install-learning-manager-package

If you want to install the package, you must first delete the existing package in Salesforce. Before uninstalling, you must enable the settings, as shown below. Applying these settings is mandatory, otherwise you will be unable to install the package.

Add Remote Site Settings add-remote-site-settings

Enable Notifications for the Learning Manager app enable-notifications-for-learning-manager-app

Uninstall Learning Manager from Salesforce

Configure Learning Manager for Salesforce users configure-learning-manager-for-salesforce-users

The Learning Manager app is also available to users, who are present in any Salesforce account. The Salesforce admin can add users based on the profiles. The Salesforce profiles are similar to what they are in Learning Manager. For example, Administrator, Integration Admin, Instructor, and so on. The Salesforce admin can also create a custom profile.

As a Salesforce admin, you can either assign the profiles to users or create a custom profile.

When installing the package, you can assign the Salesforce profile to the learners.

After installing the package, you must configure the profile.

Click Configure > New, and then add the following:

The next step is to provide the permission to access the Learning Manager app.

Set permissions to access the Learning Manager app

Select the users and assign the permissions accordingly. The learners can now access the Learning Manager app.

Now, select a profile, for example, Standard Profile of a user, and click the profile. Click Edit and in the Custom App Settings section, enable the check-box Adobe Learning Manager. This makes the app accessible to the user.

In the Custom Tab Settings section, in the Learner Home drop-down list, select the option Default On.

You must make the app visible to all the profiles.

Click Save and the learners belonging to all the profiles will access Learning Manager app.

Learning Path-related changes learning-path-changes

Existing connections existing-connections

If the option Learning Path is disabled in the Admin account, no rows and columns are added in the report.

If the option Learning Path is enabled in the Admin account, the column “Type” will be populated with Learning Path in case learners are enrolled to it.

New connections new-connections

If the option Learning Path is disabled in the Admin account, the training report will consist of the following columns, but will not contain any data.

Also, for new connections in accounts where Learning Path is enabled, the three new columns will appear, and all data will flow.

In addition, the report will contain the column type Learning Path (Higher Level) for all learners who are enrolled in a Learning Path.

In the Type column, the Learning Program will be renamed as Learning Path. For existing connections, there will be no change.

Learning Manager FTP connector ftpconnector

Using the FTP connector, you can integrate Learning Manager with arbitrary external systems to automate data synchronization. It is expected that external systems can export data in a CSV format and place it in the appropriate folder of the Learning Manager FTP account. FTP connector capabilities are as follows:

You can also use the Box connector for data migration, user import, and data export. For more information, see Box connector.

Data import data-import

The user import process allows the Learning Manager Administrator to fetch employee details from the Learning Manager FTP service and import them into Learning Manager automatically. Using this feature, you can integrate multiple systems by placing the CSV generated by those systems in the appropriate folders of the FTP accounts. The Learning Manager picks up the CSV files, merges them, and imports the data according to the schedule. Refer to the Scheduling feature for more information.

Map attributes

The Integration Administrator can choose the columns of CSV and map them to the Learning Manager’s group-able attributes. This mapping is a time effort. Once the mapping is done, the same mapping is used in subsequent User imports. The mapping can be reconfigured if the Administrator wants to have a different mapping for importing users.

Export Data export-data

The Data Export allows users to export user skills and learner transcripts to an FTP location to integrate with any third-party system.

Scheduling scheduling

Administrators can set up scheduling tasks as per the organization’s requirements and users in the Learning Manager application are up-to-date according to the schedule. Similarly, the Integration Admin can schedule skill export on a timely basis to be integrated with an external system. Sync can be performed daily in the Learning Manager application.

Configure Learning Manager FTP connector configure-captivate-prime-ftp-connector

To integrate the FTP connector with Learning Manager, learn the process.

Create a connection Create-a-connection-1

To connect to any FTP Server using FTP Client, you will need the following information:

FileZilla (Windows, macOS, and Linux)

Step 1: Download and Install FileZilla

If you haven’t installed FileZilla yet, download it from the official website: Download and install it on your computer.

Step 2: Open FileZilla

After installing, launch FileZilla on your computer.

Step 3: Gather FTP Server Information

Step 4: Enter FTP Server Information in FileZilla

In the top menu, select File and then select Site Manager (or use the shortcut Ctrl+S).

Step 5: Add New FTP Site

In the Site Manager, select New Site and type a name (e.g., My FTP Server).

Step 6: Enter FTP Details

Type the following information:

Step 7: Connect to the FTP Server

Select the Connect button in the Site Manager. FileZilla will connect to the FTP server if all the information is correct.

Step 8: Navigate and Transfer Files

Once connected, you will see the remote files on the right side and your local files on the left side. You can navigate the directories and transfer files by dragging and dropping them between the panels.

Import import

Support for manual csv fields support-for-manual-csv-fields

While importing user data through FTP , an admin has to map all active field present in the system to corresponding field in the csv.

This is mandatory for all the csv active fields. For manual active fields, the integration admin can select the option DontImportFromSource.

By selecting this option, the manual active field values are not populated using csv import. The learner-provided values remain intact.

FTP connector for Active fields

Lynda connector lynda-connector

The Lynda connector is used by enterprise customers of Lynda.com who would like their learners to discover and consume Lynda courses from within Learning Manager. The connector can be configured to fetch courses from Lynda.com periodically with your API key. Once a course is created within Learning Manager, users can search for them and consume them. Learner progress can then be tracked within Learning Manager.

Configure the Lynda connector configure-the-lynda-connector

getAbstract connector getabstractconnector

The getAbstract connector is used by enterprise customers of getAbstract.com, who would like their learners to discover and consume getAbstract summaries. The connector can be configured to fetch usage data periodically, based on which learner completion records are created within Learning Manager. Read on to know how to configure this connector in Learning Manager.

Configure the getAbstract connector configure-the-get-abstract-connector

Harvard ManageMentor connector hmmconnector

The Harvard ManageMentor connector is used by enterprise customers of Harvard ManageMentor, who would like their learners to discover and consume Harvard ManageMentor courses. The connector helps create courses within Learning Manager, and can be configured to fetch learner progress data periodically. To configure this connector, perform the following procedure:

Configure the Harvard ManagerMentor connector configure-the-harvard-managermentor-connector

Workday connector workdayconnector

Using the Workday connector, you can integrate Learning Manager with Workday tenant to automate data synchronization.

Import import-1

Map attributes map-attributes-1

Integration Administrator can choose Workday columns and map them to corresponding Learning Manager’s group-able attributes. Once the mapping is completed, the same mapping is used in subsequent user imports. It can be reconfigured if Administrator wants to have a different mapping for importing users.

Automated user import automated-user-import-1

User import process allows Learning Manager Administrator to fetch employee details from Workday and import them into Learning Manager automatically.

Filtering users filtering-users

Learning Manager Administrator can apply filtering to the users before importing them. For example, Learning Manager Administrator can choose to import all users in the hierarchy under one or more specific Managers.

Export export

The User-skill Export allows users to export user skills to Workday automatically.

Points to note points-to-note

Scheduling Scheduling-1

Administrator can set up scheduling tasks as per organization’s requirements and users in the Learning Manager application are up-to-date according to the schedule. Similarly, Integration Admin can schedule skill export on a timely basis to be integrated with an external system. Sync can be performed on daily basis in Learning Manager application.

Configure Workday connector configure-workday-connector

Download a copy of integration system user (ISU) security. To integrate Workday connector with Learning Manager, learn the process.

Configure Workday connector

In the overview page, you can specify the Connection Name for your integration. Choose what action you want to take from the following options:

Workday overview

Import import-5

Map Attributes map-attributes-4

You can use Workday connector to integrate Learning Manager and Workday to automate data synchronization. You can import all active users from Workday to Learning Manager. Users can be imported from various data sources including FTP and Salesforce.

Before importing users, the user attributes from Learning Manager and Workday have to be mapped. In the Overview page, use the Internal Users option under Import to provide the map attributes.

Enter the Adobe Learning Manager credentials under Adobe Learning Manager column. Use the drop downs to select the correct credentials for the columns under Workday.

Map attributes

Select the Exclude Contingent Workers checkbox to prevent the temporary workers available under a manager from getting imported.

Workday has four levels of hierarchy while Learning Manager has two levels. The four levels in Workday are skill profile category, skill profile, skill item category, and skill item. Your skill name, and level from Learning Manager together are mapped in Workday under the skill item.

Export export-1

You can export all the skills achieved by a user from Learning Manager to Workday. Only all active user skills are exported and Learning Manager does not export retired skills. You can also connect multiple Learning Manager
accounts to the same Workday connector. In case the skill names are same in two Learning Manager accounts, they are mapped to the same skill in Workday. Before updating the skill in Workday, in case two Learning Manager accounts are using the same Workday account, it is advisable to update skill names in all Learning Manager Accounts.

miniOrange connector mini-orange-connector

Using the miniOrange connector, you can integrate Learning Manager with miniOrange tenant to automate data synchronization.

Import import-6

Map attributes map-attributes-5

Integration Administrator can choose miniOrange attributes and map them to corresponding Learning Manager’s group-able attributes. Once the mapping is completed, the same mapping is used in subsequent user imports. It can be reconfigured if Administrator wants to have a different mapping for importing users.

Automated user import automated-user-import-3

User import process allows Learning Manager Administrator to fetch employee details from miniOrange and import them into Learning Manager automatically.

Filtering users filtering-users-3

Learning Manager Administrator can apply filtering to the users before importing them. For example, Learning Manager Administrator can choose to import all users in the hierarchy under one or more specific Managers.

To set up miniOrange connector, contact the Learning Manager CSM team.

Configure miniOrange connector configure-mini-orange-connector

Zoom connector zoom-connector

You can integrate Learning Manager with Zoom connectors and use them to host classes. The connector enables you to set up video conferencing meetings/classes with the learners.

To set up and use the connector, follow these steps.

Create a zoom server-to-server OAuth app create-a-zoom-server-to-server-oauth-app

When you create a Zoom Server-to-Server OAuth app to be used in Adobe Learning Manager, you must add scopes required by Adobe Learning Manager while creating the connection.

Adobe Learning Manager requires the scopes below and the scopes must be selected in the OAuth app.

Box connector box_connector

Using the Box connector, you can integrate Learning Manager with arbitrary external systems to automate data synchronization. It is expected that external systems can export data in a CSV format and place it in the appropriate folder of the Learning Manager Box account. Box connector capabilities are as follows:

You can also use the FTP connector for data migration, user import, and data export. For more information, Learning Manager FTP connector.

Data Import data-import-1

User import process allows Learning Manager Administrator to fetch employee details from the Learning Manager Box service and import them into Learning Manager automatically. Using this feature, you can integrate multiple systems by placing the CSV generated by those systems in the appropriate folders of the Box accounts. Learning Manager picks up the CSV files, merges them, and imports the data according to the schedule. Refer to Scheduling feature for more information.

Map attributes

Integration Administrator can choose the columns of CSV and map them to Learning Manager’s group-able attributes. This mapping is one time effort. Once the mapping is done, the same mapping is used in subsequent User imports. The mapping can be reconfigured if the Administrator wants to have a different mapping for importing users.

Data Export data-export

The Data Export allows users to export user skills and Learner Transcripts to a Box location to integrate with any third-party system.

Schedule reports schedule-reports

Administrator can set up scheduling tasks as per organization’s requirements and users in the Learning Manager application are up-to-date according to the schedule. Similarly, Integration Admin can schedule skill export on a timely basis to be integrated with an external system. Sync can be performed on daily basis in Learning Manager application.

Configure Box connector boxconnector

To integrate Box connector with Learning Manager, learn the process.

Import import-7

Export export-2

To open the Export folder where the exported files are placed in your Box location, open the link to Box Folder provided in the User Skills page as shown below.

The auto-exported files are present in the location Home/export/*Box_location*

The auto-exported files are available with the title, skill_achievements_*date from*to*date to*.csv

Support for manual csv fields support-for-manual-csv-fields-1

While importing user data through Box , an admin has to map all active field present in the system to corresponding field in the csv.

This is mandatory for all the csv active fields. For manual active fields, the integration admin can select the option DontImportFromSource.

By selecting this option, the manual active field values are not populated using csv import. The learner-provided values remain intact.

Box connector for Active fields

LinkedIn Learning connector linkedinlearningconnector

The LinkedIn Learning connector is used by enterprise customers of LinkedIn.com who would like their learners to discover and consume courses from within Learning Manager. The connector can be configured to fetch courses periodically with your API key. Once a course is created within Learning Manager, users can search for them and consume them. Learner progress can then be tracked within Learning Manager.

Configure settings in Linkedln Learning portal configure-settings-in-linkedln-learning-portal

Configure LinkedIn Learning connector configure-linkedin-learning-connector

Filter LinkedIn Learning content filter-linkedin

There are filters in LinkedIn connectors to segregate content based on LinkedIn Learning Libraries. In addition, you can also filter content based on language and library, and import only the courses in required languages. Once imported, content gets segregated to multiple catalogs based on the import configuration.

The following are the filters:

Filter Training using: Filters a subset of courses from LinkedIn into Learning Manager.

Filter by language

Filter by catalog

Import Trainings to

Import training to catalogs

Import tags

There is a tag type- Custom Tag, which you can use to add custom tags to your LinkedIn Learning courses. You can add as many tags as you want, separated by commas.

Add custom tags

The content is saved only after migration. The content will be saved in respective catalogs.

Power BI connector powerbiconnector

You can use integration with this connector to take advantage of your existing Power BI accounts to analyze and visualize learning data from Learning Manager within Power BI. During configuration, the integration administrator can set up their Power BI workspace to be incrementally populated with two live data sets - learner transcript and user skill reports. You can then use all the features and power of PowerBI to develop, deploy, and distribute custom dashboards as they desire in their organizations.

Configuring the connector configuring-the-connector

To configure the connector, in the Connectors page, hover over the Power BI tile and click Connect. The Power BI page opens. To establish a connection, you provide the App Client Id, App Client secret, Tenant name, and Workspace Id (optional). To obtain these credentials, follow these steps.

Configure the Power BI connector

You can export Learner Transcripts, User Skills, and xAPI Activity Report using the same method. Choose Learner Transcripts/ User Skills from the left panel. The Export page opens.

Enable the Enable User-Skill/ Learner Transcript export using this connection check box. Save changes.

Export configure: If you want to schedule the extraction of the report. Select the Enable Schedule check box and specify the start date and time. You can also specify the interval at which you want the report to be generated and sent.

Export configure to schedule the report

Export on demand: You can specify the start date and export the report using the option . The report is extracted from the date entered until present.

Export on demand

The exported data can be viewed by logging in to your Power BI account. The exported data is listed under the data sets option.

Export xAPI Activity Reports in Learning Manager export-xapi-activity-reports-in-captivate-prime

From the PowerBI-xAPI capabilities page, click Export xAPI Activity Report.

PowerBI - Export xAPI Activity Report

From the left pane, select Configuration and follow the below steps:

Configure Schedule

From the left pane, click Configure Schedule and do the following:

xAPI Export Configure Schedule

On Demand

From the left pane, click On Demand and specify the Start date in the Export xAPi statements-On Demand page.

xAPI Export On Demand

All the exported data will go into a dataset that is created by Adobe in your Power BI account.

xAPI export into Power BI fails if few of the xAPI statements in LRS does not have a json path which is configured for exporting. For the xAPI statements where the json path is not available the N/A constant value should be added and shown in Power BI.

Execution Status

Select Execution Status to view the summary of all the Tasks in a chronological order. The warning sign indicates failures during the run. You can download error reports as CSV by clicking on the error report link.

xAPI Export Execution Status

Unified reports unified-reports

Learning Manager provides a way to create export with combination of reports like User data, Learner Transcript, Gamification, Feedback reports and more, as a one dataset to Power BI.

This allows Power BI users to merge the data from multiple reports to present much powerful analytics and visualizations in Power BI.

Unified Power BI reports

On Demand Export

Specify the start date and end date and export the report using the option. The report is extracted for the specified date range.

On demand export

Scheduled Export

If you want to schedule the extraction of the report. Select the Enable Schedule check-box and specify the start date and time. You can also specify the interval at which you want the report to be generated and sent.

Configure schedule

You can also export Training Reports to Power BI.

Training Reports can be exported to Power BI as part of the Unified Reports feature.

The Training Report has two additional fields:

Filter status of Learner Transcripts lt-status

In the Unified Reports section of a Power BI connection, there is an option to export Learner Transcripts based on the status of the Learning Objects.

Filter status of Learning Transcripts

You can export the required list and then use Power BI to analyze the report later.

Download Power BI templates template

Learning Manager also provides readymade Power BI templates. These templates provide better analytics capability to Adobe Learning Manager Account Administrators.

You can download the templates, export relevant reports, and plot reports using these available templates easily.

Download Power BI templates

This allows users to download these templates and use it in Power BI application and customize these further, and make your reports tell a compelling story.

Download the templates

You can also download the templates manually via the link above. Use the templates and customize your reports accordingly.

Export Training Report export-training-report

The training reports can be exported to Power BI as part of the Unified Reports feature.

The Training Report has these additional fields:

Export training report

Learning Path-related changes learning-path-related-changes

Admin: Learning Transcripts and Unified Report learning-transcripts-and-unified-reports

Existing connections

If the option Learning Path is disabled in the Admin account, no rows and columns are added in the reports.

If the option Learning Path is enabled in the Admin account, the report will contain the column type Learning Path (Higher Level) for all learners who are enrolled in a Learning Path.

New connections

If the option Learning Path is disabled in the Admin account, the training report will consist of the following columns:

In addition, the report will contain the column type Learning Path (Higher Level) for all learners who are enrolled to a Learning Path.

In the Type column, Learning Program will be renamed as Learning Path. For existing connections, there will be no change. However, for new connections, the changes will be reflected after 30 days.

Training Report: Unified Report training-report

Existing connections

If the option Learning Path is disabled in the Admin account, no rows and columns are added in the reports.

If the option Learning Path is enabled in the Admin account, the report will contain the column “Type”. The column contains the new value “Learning Path (Higher level), wherever applicable”.

New connections

If the option Learning Path is disabled in the Admin account, the training report will consist of the following columns:

In addition, the report will contain the column type Learning Path (Higher Level) for all learners who are enrolled to a Learning Path.

In the Type column, Learning Program will be renamed as Learning Path. For existing connections, there will be no change. However, for new connections, the changes will be reflected after 30 days.

Custom FTP custom-ftp

Pre-requisites

Learning Manager provides the ability to connect to your custom FTP location.

Your FTP will support these:

Data Import data-import-2

User import process allows Learning Manager Administrator to fetch employee details from the Learning Manager FTP service and import them into Learning Manager automatically. Using this feature, you can integrate multiple systems by placing the CSV generated by those systems in the appropriate folders of the FTP accounts. Learning Manager picks up the CSV files, merges them, and imports the data according to the schedule. Refer to Scheduling feature for more information.

Map attributes

Integration Administrator can choose the columns of CSV and map them to Learning Manager’s group-able attributes. This mapping is one time effort. Once the mapping is done, the same mapping is used in subsequent User imports. The mapping can be reconfigured if the Administrator wants to have a different mapping for importing users.

Data Export data-export-3

The Data Export allows users to export user skills and Learner Transcripts to the FTP location to integrate with any third-party system…

Schedule reports schedule-reports-2

Administrator can set up scheduling tasks as per organization’s requirements and users in the Learning Manager application are up-to-date according to the schedule. Similarly, Integration Admin can schedule skill export on a timely basis to be integrated with an external system. Sync can be performed on daily basis in Learning Manager application.

To configure your own FTP, sign in as an Integration Admin, and click Custom FTP > Connect.

There are two types of authentications:

Custom FTP authentication options

SSH public key

You must place this public key in your FTP server before you add the below details. Once you set the given key as the public key of your FTP, provide the FTP domain url and the username and click on Connect button to set up the connection.

Once connection set up is done then automatically folders for import and export are created in the ftp location. After that import/export functionality is provided by Custom FTP.

ADFS Connector adfsconnector

Prerequisites to establish an ADFS connection:

Steps to register your application steps-to-register-your-application

ADFS Configuration page adfs-configuration-page

Import import-8

Map attributes map-attributes-6

The Integration Administrator can choose ADFS attributes and map them to corresponding Learning Manager’s group-able attributes. Once the mapping is completed, the same mapping is used in subsequent user imports. It can be reconfigured if Administrator wants to have a different mapping for importing users.

Automated user import automated-user-import-4

User import process allows Learning Manager Administrator to fetch employee details from ADFS and import them into Learning Manager automatically.

Filtering users filtering-users-4

Learning Manager Administrator can apply filtering to the users before importing them. For example, Learning Manager Administrator can choose to import all users in the hierarchy under one or more specific Managers.

To set up ADFS connector , contact the Learning Manager CSM team.

Configure ADFS connector configure-adfs-connector

Delete a connection delete-a-connection-1

To delete an established miniOrange connection, follow these steps.

Adobe Connect connect

Add virtual classroom session information add-virtual-classroom-session-information

If the author of a virtual classroom course has not provided the session information, then Administrator can include the session details.

In Administrator login, click the VC course name. Click Instances on the left pane and Session Details. Click the Edit icon at the right corner of the Session Details page to add the session information.

With the integration of Adobe Learning Manager and Adobe Connect for creating virtual classroom modules or sessions, your Connect account should support Meeting rooms with adequate number of rooms and concurrent users for your use case. These meeting rooms are used to host Learning Manager virtual classroom modules. A new Connect meeting room is dynamically created by Learning Manager for each virtual classroom module or session within Learning Manager.

Adobe Connect persistent meeting room persistent

In Adobe Connect, customers use existing meeting rooms that they have already created in Connect. All meeting rooms in Connect are persistent and the meeting room templates are carefully set up to provide a unified experience for each persistent room.

You can create a virtual classroom session using one of the already created room in Adobe Connect.

Learning Manager also allows learners to enter the connect room for their virtual session using an authentication method.

Adobe Connect authentication

When creating a VC module using Adobe Connect, you can select a persistent room. If No is selected, a dynamic meeting room gets created as before.

Persistent room selection

Once a learner takes a course via Adobe Connect and completes the course, after a while, the recording of the session along with the passcode displays on the Learner app.

Connect recording

Import quiz scores from Adobe Connect quiz-adobe-connect

Import Connect quiz data into Learning Manager and integrate it with existing reporting workflow so that Learning Manager users can get quiz data, user responses and scores from Adobe Connect sessions within report, like the way it is available for self-paced modules having quizzes.

In the Connect section, if any learner takes a quiz course or any interactions that supports quiz reporting, all interactions by the learners are tracked in addition to completion. The course must be a Connect VC training.

Here is a brief workflow of the process.

Adobe Connect - Host

Learning Manager - Author

Learning Manager - Learner

Adobe Connect - Host

Adobe Connect - Learner

Learning Manager - Learner

Learning Manager - Admin

Marketo Engage connector marketo

Learning Manager integrates with Marketo Engage, a marketing automation software that helps run marketing campaigns.

The Marketo Engage Connector is designed to add (or update) leads in the Marketo Engage database, when a new user is added to the Learning Manager Account. It also associates learning behaviors of the user in Learning Manager (course enrollment, course completion, skill assignment and skill accomplishment) as custom objects with the corresponding leads in Marketo Engage. This enables a marketer to use this information to target audiences based on their learning behaviors captured from Learning Manager and use features of Marketo Engage like “Smart Lists”.

As an Integration Admin, you can integrate Learning Manager with a Marketo Engage instance to automate data synchronization. You can export internal users and export training enrollments and skill completion events. The operations can be performed on a schedule, and these can be configured, on demand.

For Learning Manager to integrate with your Marketo account, your Marketo account needs to have the ability to create schemas by APIs.

From the Marketo app, you can download these three reports:

When you create a Marketo Engage connection, you must provide the following details:

Enter credentials for Marketo

On the Unified Reports section of the Markeo Engage connection in the Learning Manager app, you can create campaigns based on the following:

Like any other connector, you can schedule and export data on demand.

Column mapping in Marketo Engage column-mapping-in-marketo-engage

In Marketo, there are two types of databases:

Column mapping is used to create lead database. Leads are users that you’ve exported from the User Report.

The fields from the User Report are listed under the column Adobe Learning Manager. The fields under the column Marketo are what Marketo provides. Using both the columns, you can map any field in Learning Manager to that from Marketo. From a Learning Manager column you join a related column from Marketo. After joining the columns, a lead database gets created.

You can then view all the exported users in Marketo.

In the Marketo Custom Objects section in the Marketo app, you can see that all the three reports, Learner Transcript, User Skill, and User Report, are present. These reports have the string “cp_” prepended to each. Each new user who gets exported to Marketo is considered as a lead.

Events

Export data from Learning Manager events to a Marketo Engage instance. Select the events to export to the Marketo Engage database either on demand or on a schedule.

Microsoft Teams Connector microsoft-teams-connector

Microsoft® Teams® is a persistent chat-based collaboration platform that supports document sharing, online meetings, and other features for business communications.

Adobe Learning Manager uses a virtual classroom connector that can be used to integrate Microsoft Teams meetings into Learning Manager.

Microsoft Teams connector connects the Learning Manager and Microsoft Teams systems to enable automatic data synchronization. The following list describes the Microsoft Teams connector capabilities:

Set up virtual sessions using Microsoft Teams

This connector helps integrate your Adobe Learning Manager account with your Microsoft Teams account. Once integrated, the connector enables an Author in Learning Manager to use Microsoft Teams as the technology service provider for the Virtual Classroom modules created in Learning Manager.

Allow Microsoft Teams to authenticate learners when entering virtual classroom

A meeting organizer can enable lobby to restrict entry into the meeting as well as control the other meeting options as provided by Microsoft Teams.

Use automated user completion syncing

The automated user completion syncing process allows a Learning Manager Administrator to automatically fetch the completion records and recording URL for the Teams meeting.

For more information, see Install Microsoft Teams connector in Adobe Learning Manager.

Training data access connector training-data-access

The Training Data Access connector lets you create a headless experience. This experience can be standalone, or a custom user interface based on AEM Sites. It helps retrieve and display training information to learners and allows searching and filtering. Once the data connector is enabled, a set of public APIs will be available to build the interface, where the course/learning path information will be displayed to learners.

Configure the connector configure-training-data-connector

Use the Training Data Access connector to integrate your Adobe Learning Manager account with data storage and search systems. This helps your AEM Sites-based interface get training data, display web pages, and offer better search options for learners.

Export training metadata from Adobe Learning Manager to the data retrieval and search enablement services using the APIs. You can also create a schedule to automate these exports.

To configure the training data access connector, follow these steps:

Create website in AEM create-website-in-aem

Pre-requisite: Install the AEM package from the GitHub repository.

For more information, see this document.

Learners learners

The published website displays a list of all migrated Courses, Certificates, and Learning Paths that are retrieved from the search service for non-logged in learners.

When a learner clicks Course or Certificate or Learning Path, the Overview page launches. On the page, when the learner enrolls, they must log in first, and then take the Course.

Non-logged-in experience non-logged-in-experience

The non-logged-in experience allows you to create a real-time experience for non-logged-in users. For example, a non-logged-in experience serves as a landing page for marketing campaigns to encourage sign-ups.

The non-logged-in experience in Adobe Learning Manager can be configured using the Training Data Access connector. The connector provides the following offerings:

Standard offering

The standard offering is to build the native version of Adobe Learning Manager. Users can build a demonstration-only, non-logged-in headless experience. The demonstration headless experience is unscalable and should not be used in a production environment.

Premium offering

The premium offering helps users build a headless interface, which is configured by the Training Data Access connector. This allows users to get real-time data on course and learning path details such as name, description, author, skills, duration, etc. For blended learning scenarios, you also get real-time seat limits, seats occupied, waitlist limits, and waitlist counts. Customers can use these APIs to create search and filter capabilities and a complete course summary for non-logged-in learners.

Customers can purchase a premium plan to build this highly scalable non-logged-in experience.

After a user buys a plan, the CSM team will activate the premium plan for them. Using the Training Data Access connector, users can set up a non-logged-in experience with the features mentioned earlier.

Adobe Commerce connector adobe-commerce-connector

Adobe Learning Manager now offers integration with Adobe Commerce, a platform to build eCommerce experiences for B2B and B2C customers.

Adobe Commerce is an extensible and scalable commerce enablement solution that enables you to build multi-channel commerce experiences for B2B and B2C customers on a single platform. Use the Adobe Commerce connector to connect your Adobe Learning Manager account with Adobe Commerce and realize e-commerce capabilities on the learning platform.

Enable this connector and utilize the Adobe Commerce features to provide the learning offerings as paid training. Note that you need to purchase Adobe Commerce separately before you can integrate it with Adobe Learning Manager using this connector.

The connector integrates with Adobe Commerce by sending training data to the commerce platform, which then enables learners to make a payment and purchase training.

In addition to initiating a purchase, the connector also collects purchase details from Adobe Commerce, which is used by Adobe Learning Manager to validate the purchase and unlock access to the training.

Pre-requisites

Configure the connector configure-connector

As an Integration Administrator, in the Adobe Commerce connector, click Connect.

On the configuration page, enter the following details. These details, the authorization keys, are available in Adobe Commerce. Once you create an integration in Adobe Commerce, the credentials will be available there.

Configure Adobe Commerce Connector

Once Adobe Commerce connector connection is enabled, an author can set the price for a course, Learning path, or a certificate.

After the course, Learning Path, or certificate is published, a learner can buy courses the learner app.

Workflow workflow

The Adobe Commerce Administrator configures Learning Manager as an integration.

The Author marks the courses, Learning Paths, or certificates as premium and assigns prices. This option comes only if ecommerce is enabled for the account. For more information, see Create courses.

The course or Learning Path will not be available for purchase until the data is synchronized in Adobe Commerce.

Export courses to Adobe Commerce export-commerce

After an author has set the prices on various courses, Learning Paths, or certifications, you, as the Integration Administrator, will export the courses, Learning Paths, or certifications into Adobe Commerce.

Native Learning Manager with Adobe Commerce learning-manager-with-commerce

Learner learner

As a learner, you must be logged in to buy a course, certificate, or a Learning Path.

To purchase the course, click Buy now. You are redirected to Adobe Commerce to complete the purchase. Once the payment is successful, you can see a message that prompts you to return to Learning Manager and start the course. You must also log in to Adobe Commerce separately to complete the purchase.

When you purchase a Course, Certificate, or Learning Path from ALM Native or AEM, you get emails from ALM as well as Adobe Commerce.

In addition, you can enable/disable emails from Adobe Commerce as well.

AEM sites with Adobe Commerce aem-sites-with-adobe-commerce

When the Custom-made using AEM sites option is enabled, you, as a learner, can buy courses from a custom-built AEM site.

The AEM site will have all the metadata from Learning Manager for enabling search through Adobe Commerce. The courses are fetched from Adobe Commerce in non-logged in cases.

Both logged in and non-logged in experience is possible. Non-logged in users can search and browse the course catalog, Learning Plan, and Certificates. However, if you want to purchase a course, you must log in to the AEM site.

As with native Learning Manager, after logging in, you can add a course to the cart and then preview or buy the course.

Set up the Adobe Commerce connector setup-commerce-connector

Pre-requisite pre-requisites

The Administrator enables the checkbox, Enable pricing for trainings, in Settings > General in the Admin app. If the option is enabled, Authors can specify prices for trainings. When you add an Adobe Commerce connection, this checkbox is automatically selected and enforced.

Adobe Learning Manager supports eCommerce to buy and sell training. Here, users can sell training to promote the up-selling and cross-selling of their products.

With the integration of Adobe Commerce, Adobe Learning Manager supports buying and selling of training to provide a more complete customer experience in Customer Partner Education scenarios.

The primary objectives of this integration are as follows:

Adobe Learning Manager native native-learning-manager

Integration Administrator

AEM aem

In this mode, a Learner takes the course off an AEM-based site, which is built by using AEM-based templates and components.

On the AEM site, the learner has support for shopping cart, add to cart button, deleting courses from the shopping cart, and so on.

If the user is not logged in, they can still search for course catalogs and view course details but cannot purchase a course. As a learner, you must be logged in if you want to purchase a course.

After the Learner purchases the course, they are redirected to the course overview page in the enrolled state, where they can take the purchased training.

Headless- Non-logged in headless-non-logged-in

A Learner can:

A learner cannot:

Headless- Logged in headless-logged-in

A Learner can:

On-demand sync on-demand-sync

The sync between Learning Manager and Adobe Commerce happens twice daily. After the Administrator enables an account for e-commerce, the Enable training metadata export using this connection option, when enabled, stores the images of the Course, Learning Path, and Certificates in a public CDN.

If the data remains unsynchronized, the pricing information do not appear for a learner.

For native Learning Manager, if e-commerce is enabled and sync between Learning Manager and Adobe Commerce is completed, learners can view or search free or paid training.

For AEM, there is no Buy Now, only an Add to Cart button. This button also remains disabled if the sync is not performed.

Frequently Asked Questions faqs