On this page: Review the audit logs that record user actions on Journey Optimizer resources, so you can increase visibility, troubleshoot issues, and demonstrate compliance with regulations and data stewardship policies.
About audit logs audit-logs
With Journey Optimizer, you can identify actions performed by users in the system on various services and capabilities like journeys, messages, landing pages etc.
This allows you to increase the visibility of activities performed in the system, troubleshoot issues, and help your business comply with regulations and corporate data stewardship policies.
Each action is recorded with metadata in “audit logs” which are accessible in Adobe Experience Platform. For more on audit logs, including how to view and manage them in UI or API, refer to Adobe Experience Platform documentation.
Event types captured by audit logs events
The following table outlines which actions on which Journey Optimizer resources are recorded by audit logs. The full list of actions captured in the Audit logs is available in Adobe Experience Plaform documentation.
This section contains structured knowledge intended to support interpretation, retrieval, and question answering related to this topic.
For complete understanding, this information should be combined with the documentation on this page. Neither source is intended to stand alone; the page describes the feature, while this section provides additional context that helps disambiguate terminology, intent, applicability, and constraints.
- TL;DR: This page explains how audit logs record user actions on Journey Optimizer resources so you can increase visibility, troubleshoot issues, and demonstrate compliance with regulations and data stewardship policies.
Intents:
- Understand what audit logs record for Journey Optimizer resources
- Identify which resources and actions are captured by audit logs
- Learn the permission required to view and export audit logs
- Know where audit logs are accessible
- Understand how to access audit logs related to decision management
Glossary:
- Audit logs: records that capture actions performed by users in the system on services and capabilities such as journeys, messages, and landing pages, stored with metadata and accessible in Adobe Experience Platform (product-specific)
- View User Activity Log: the permission that must be granted to view and export audit logs (product-specific)
- Download log: the button used to download the CSV file (product-specific)
- Decision management audit logs: audit logs related to decision management, which are only visible from the downloaded CSV file (product-specific)
Guardrails:
- To view and export audit logs, you must have the View User Activity Log permission granted (prerequisite)
- Each action is recorded with metadata in audit logs, which are accessible in Adobe Experience Platform
- Audit logs related to decision management are only visible from the CSV file that can be downloaded using the Download log button (constraint)
Terminology:
- Canonical name: Audit logs
- Do not confuse: “Audit logs” (record of user actions on resources) ≠ “Download log” (the button used to download decision management audit logs as a CSV file)
FAQ:
- Q: What permission is required to view and export audit logs? — The View User Activity Log permission must be granted.
- Q: Where are audit logs accessible? — In Adobe Experience Platform.
- Q: How do you access audit logs related to decision management? — They are only visible from the CSV file downloaded using the Download log button.
- Q: Which resource actions are captured? — Actions such as Create, Delete, Update, Activate, Stop, and Publish on resources including campaigns, journeys, landing pages, and others listed in the event types table.