Get started with Live activity get-started-mobile-live

AVAILABILITY
Live activity in Journey Optimizer is only compatible with iOS.

Live activity provides real-time updates and interactive experiences within mobile apps, allowing users to stay informed about ongoing events or tasks directly on their device’s screen.

This feature enhances engagement by delivering live information, such as progress tracking, event updates, or interactive content, without requiring users to open the app.

Live activity can only be initiated via API-triggered campaigns, allowing you to provide custom payloads and perform all personalization through your own payload.
The appropriate API-triggered campaigns type must be selected based on the intended Live activity use case:

  • Select API-triggered Marketing for audience-based campaigns

    Designed for audiences or segments-based communication where the same update is sent to multiple users, e.g. sports scores, event updates, shared experiences.

  • Select API-triggered Transactional for individual campaigns

    Intended individual users identified by their profile, e.g. order status, delivery tracking.

Quick start guide

Complete the steps below to configure and implement Live activity in your application:

  1. Configure Adobe Journey Optimizer

    Set up your environment by creating a mobile configuration.

  2. Integrate the Adobe Experience Platform Mobile SDK

    Integrate with Adobe Experience Platform Mobile SDK to enable real-time, dynamic updates on the Lock Screen and Dynamic Island.

  3. Create Live activity in Journey Optimizer

    Use API-triggered campaigns in Journey Optimizer to start your Live activity.

  4. Track your campaigns

    Start measuring the impact of your Live activity with built-in reports.

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