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Configure a custom SMS provider

Last update: May 6, 2026

CREATED FOR:

  • Beginner
  • Experienced
  • Admin

Learn how to configure an SMS provider other than Sinch, Twilio, or Infobip in Adobe Journey Optimizer, set up API credentials and webhooks for inbound messaging, manage opt-in/opt-out keywords, and launch personalized SMS campaigns using native tools and custom payloads.

See Configure a custom SMS provider for more information.

https://video.tv.adobe.com/v/3431625/?learn=on&enablevpops
https://video.tv.adobe.com/vc/3431625/eng.json
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