Send CRMID to Adobe Experience Platform

Adobe Experience Platform Tags is used to send the CRMID to Adobe Experience Platform (AEP) because it provides a flexible, event-driven mechanism for transmitting identity data directly from the browser. Sending CRMID after user login allows AEP to link the anonymous ECID with the known CRM profile, enabling accurate identity stitching. This linkage forms the foundation for building unified customer profiles, qualifying audiences, and delivering real-time personalized experiences in Adobe Journey Optimizer (AJO).

An Experience Platform Tags property called FinWise is created. The following extensions were added to the Tags property

tags-extensions

Configure the AEP Web SDK extension using the Financial Advisors DataStream created in the previous step.
Experience Cloud ID Service is an optional extension added to the tag property for debugging purposes.

Tag Data Elements

Create the following Data Elements

Data Element
Extension
Data Element Type
Custom Settings
crmid
Adobe Client Data Layer
Data Layer Computed State
user.crmid
ECID
Experience Cloud ID Service
ECID
identity
Adobe Experience Platform Web SDK
Identity map
image
XDMVariable
Adobe Experience Platform Web SDK
Variable
image

Create Rule

Create a rule called userLoggedin with the following event and actions

Event
event

Update Variable Action
update-variable
Send Event Action
send-event

Save and Build

Save your changes, create and build the library.

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