Segmentation health checks

The segmentation health checks scan your sandbox for audience counts approaching platform limits across batch, streaming, and edge evaluation methods.

Check
Object type
Audience sandbox limit
Segment
Streaming audiences
Segment
Edge audiences
Segment

Audience sandbox limit audience-sandbox-limit

Scans the total number of active audience definitions in a sandbox against the platform limit.

Detail
Description
Issue
The total number of active audience definitions in the sandbox is approaching the limit of 4,000.
Impact
Every active audience is re-evaluated in each scheduled batch segmentation job. Approaching the limit increases the latency of every batch segmentation job.
Remediation
Review your active audiences and deactivate or delete any that are no longer needed.

When you select the Audience Sandbox Limit card, a detail panel opens on the right. The panel shows:

  • Description: Scans whether the total number of audiences defined in the sandbox exceeds the limit of 4,000. Every defined audience, whether batch, streaming, or edge, is re-evaluated in every scheduled batch segmentation job.
  • Impact: Exceeding 4,000 audiences increases the latency of every batch segmentation job.
  • General areas of impact: Batch segmentation and activation.
  • Experience League Documentation: A link to guardrails for Real-Time Customer Profile.

Audience Sandbox Limit detail panel showing description, impact, general areas of impact, and Check Passed confirmation {modal="regular"}

For more information, see the guardrails for Real-Time Customer Profile data and segmentation.

Streaming audiences streaming-audiences

Scans the number of streaming-evaluated audiences in a sandbox against the platform limit.

Detail
Description
Issue
The number of streaming-evaluated audiences in the sandbox is approaching the limit of 500.
Impact
Streaming audiences consume significant compute resources. Approaching the limit causes performance degradation across all streaming audiences in the sandbox, increasing evaluation latency.
Remediation
Review your streaming audiences and consolidate or remove any that are no longer needed.

When you select the Streaming Audiences card, a detail panel opens on the right. The panel shows:

  • Description: Scans whether the number of streaming-evaluated audiences in the sandbox exceeds the guardrail of 500.
  • Impact: Exceeding the guardrail causes performance degradation across all streaming audiences in the sandbox, increasing evaluation latency.
  • General areas of impact: Real-time audience evaluation and activation.
  • Experience League Documentation: A link to guardrails for Real-Time Customer Profile.

Streaming Audiences detail panel showing description, impact, general areas of impact, and Check Passed confirmation {modal="regular"}

For more information, see the guardrails for Real-Time Customer Profile data and segmentation and the streaming segmentation documentation.

Edge audiences edge-audiences

Scans the number of edge-evaluated audiences in a sandbox against the platform limit.

Detail
Description
Issue
The number of edge-evaluated audiences in the sandbox is approaching the limit of 150.
Impact
Exceeding the limit causes performance degradation across all edge audiences in the sandbox, increasing evaluation latency and risking timeouts for real-time decisioning.
Remediation
Consolidate overlapping edge audiences where possible. Audit existing edge audiences to identify candidates that can move to streaming evaluation. Only audiences that require sub-second qualification at page load need edge evaluation.

When you select the Edge Audiences card, a detail panel opens on the right. The panel shows:

  • Description: Scans whether the number of edge-evaluated audiences in the sandbox exceeds the guardrail of 150.
  • Impact: Exceeding 150 edge audiences causes performance degradation across all edge audiences in the sandbox, increasing evaluation latency and risking timeouts for real-time decisioning.
  • General areas of impact: Edge-based real-time audience evaluation and personalization.
  • Experience League Documentation: A link to guardrails for Real-Time Customer Profile.
  • Recommendation: Consolidate overlapping edge audiences where possible to reduce the total count. Audit existing edge audiences to identify candidates that can move to streaming evaluation.
  • Edge Audiences: The current count of edge audiences against the sandbox limit.

Edge Audiences detail panel showing description, impact, general areas of impact, and Check Passed confirmation {modal="regular"}

For more information, see the guardrails for Real-Time Customer Profile data and segmentation and the edge segmentation documentation.

Next steps next-steps

recommendation-more-help
experience-platform-help-run-and-operate