Standard alert rules

I/O Event subscription

Alert rule

Description

Schema payload

Sources Flow Run Start

Sources Flow Run Start

This alert triggers when a source connection starts processing data.

{
   “id”: “66643b20-dc76-4b04-bacf-93bee162683c”,
   “createdAt”: 1693339079768,
   “updatedAt”: 1693339079768,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acme_client”,
   “updatedClient”: “acme_client”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “dev”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “M-05222685-e2b7-4367-a5a2-db4d7acda43d-incremental-0:2d304546-3817-42a6-b836-1a85fee51987”,
   “etag”: “"0e0158eb-0000-0d00-0000-64ee4dc70000"”,
   “metrics”: {
      “statusSummary”: {
         “status”: “inProgress”
      }
   },
   “activities”: [],
   “flowName”: “Sales plan- weekly_plan.csv”
   “alertName”: “Sources Flow Run Start”
}

Sources Flow Run Success

Sources Flow Run Success

This alert triggers when data is successfully ingested from a source connection.

{
   “id”: “e3b63e78-b9fb-4e58-bac6-b7497e7bde04”,
   “createdAt”: 1694474662038,
   “updatedAt”: 1694474985756,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acme_client”,
   “updatedClient”: “acme_client”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “mlb-enablement”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “M-cd9b4bbc-c1c6-4630-859e-49776afb483b-incremental-0:10f1f4bb-47cd-4093-a9af-95920cc11264”,
   “etag”: “"760000d9-0000-0200-0000-64ffa2e90000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1694474649498,
         “completedAtUTC”: 1694474676869
      },
      “sizeSummary”: {
         “inputBytes”: 0
      },
      “recordSummary”: {
         “inputRecordCount”: 0
      },
      “statusSummary”: {
         “status”: “success”
      }
   },
   “activities”: [{
      “id”: “4f008a00-3a04-11eb-adc1-0242ac120002”,
      “name”: “Maria DB Copy Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694474649498,
         “completedAtUTC”: 1694474676869
      },
      “latencySummary”: {},
      “sizeSummary”: {
         “inputBytes”: 0
      },
      “recordSummary”: {
         “inputRecordCount”: 0
      },
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “success”,
         “extensions”: {}
      }
   }],
   “flowName”: “Employee - Stolz Maria DB”
}

Sources Flow Run Failure

Sources Flow Run Failure

This alert triggers when an error occurs while ingesting data from a source connection.

{
   “id”: “f0b809c5-603d-4d6e-9600-977cb2e277b4”,
   “createdAt”: 1693538438769,
   “updatedAt”: 1693539887893,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acme_client”,
   “updatedClient”: “acme_client”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “dev”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “M-c0cb4b5b-367f-4946-a6cc-f7ccfe005b89-incremental-0:911c77de-7d0c-4d10-a3cb-26020efd1171”,
   “etag”: “"56010101-0000-1b00-0000-64f15e2f0000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1693538422921,
         “completedAtUTC”: 1693539869854
      },
      “recordSummary”: {
         “failedInfo”: [{
            “code”: “2200”,
            “message”: “A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond”
            }]
      },
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “CONNECTOR-1001-500”,
            “message”: “Error in copying the data from Source.”
         }],
         “activityRefs”: [“4f008a00-3a04-11eb-adc1-0242ac120002”]
      }
   },
   “activities”: [{
      “id”: “4f008a00-3a04-11eb-adc1-0242ac120002”,
      “name”: “SFTP Copy Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1693538422921,
         “completedAtUTC”: 1693539869854
      },
      “latencySummary”: {},
      “sizeSummary”: {},
      “recordSummary”: {
         “failedInfo”: [{
            “code”: “2200”,
            “message”: “A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond”
         }]
      },
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “CONNECTOR-1001-500”,
            “message”: “Error in copying the data from Source”
         }],
         “extensions”: {
            “errorDetail”: “ErrorCode=SftpNetworkIssue,‘Type=Microsoft.DataTransfer.Common.Shared.HybridDeliveryException,Message=Meet network issue when connect to Sftp server ‘13.55.109.14’, SocketErrorCode: ‘TimedOut’.,Source=Microsoft.DataTransfer.ClientLibrary.SftpConnector,’‘Type=System.Net.Sockets.SocketException,Message=A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond,Source=Renci.SshNet,’”,
            “errors”: [{
               “code”: “2200”,
               “message”: “A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond”
            }]
         }
      }
   }],
   “flowName”: “Dataflow - wx_medallia_export_combined.csv”
}

Sources Flow Run Delay

Ingestion Delay

This alert triggers when a batch ingestion flow run takes longer than 150 minutes to process.

NOTE: The delay alert evaluation will stop after 10 hours, even if the issue still exists.

{
   “id”: “c21ddbcc-cec2-4a63-9ddb-cccec2fa6360”,
   “status”: “FIRING”,
   “name”: “sources_flow_run_delay_e2e_va7_prod”,
   “message”: “Triggered : from imsOrg - Sources Flow Run Delay2 observability_e2e_test above 150 minutes. The current value is 1 minutes.”,
   “createdAt”: “2023-09-01T04:27:44.922Z”,
   “severity”: “high”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “sandboxName”: “observability-01”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “value”: “1”,
   “url”: “https://experience.adobe.com/#/@9C991D2E622D76190A495E39@AdobeOrg/sname:observability-01/platform/source/dataflows/de887077-5cf6-425f-9472-257168ad3c97/activity/test-f9d2a873-28c7-402d-891a-3f19dd6b4ad7”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “flowRunId”: “test-f9d2a873-28c7-402d-891a-3f19dd6b4ad7”,
   header": {
      “_adobeio”: {
         “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
         “providerMetadata”: “aep_observability_catalog_events”,
         “eventCode”: “source_flow_run_error”
      }
   }
}

Sources Ingestion Error Rate Exceeded

Ingestion Failure

This alert triggers when the ratio of failed records to all records exceed a threshold of 0.5%.

{
   “id”: “b391018e-eccc-4906-9101-8eecccb906a9”,
   “status”: “INACTIVE”,
   “name”: “sources_ingestion_error_rate_exceeded”,
   “message”: “Resolved : Sources Ingestion Error Rate Exceeded is above 1%. The current value is 2%.”,
   “createdAt”: “2023-09-01T00:46:54.661Z”,
   “resolvedAt”: “2023-09-01T04:31:54.661Z”,
   “severity”: “high”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “sandboxName”: “prod”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “value”: “2”,
   “url”: “https://experience.adobe.com/#/@777B575E55828EBB7F000101@AdobeOrg/sname:prod/platform/source/dataflows/4045eb32-95e2-4c54-a6b2-07209c43fff7/activity”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”
}

Sources Flow Run Info

Streaming Sources Completed

This alert triggers when data has completed processing from a streaming source dataflow run.

{
   “id”: “befcac5b-51c8-4bce-92ae-d7b92fddad21”,
   “createdAt”: 1697579102733,
   “updatedAt”: 1697582278978,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acme_foundation_connectors”,
   “updatedClient”: “acme_foundation_connectors”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “1697576400000-1697580000000”,
   “providerRefId”: “1697576400000-1697580000000”,
   “etag”: “"0e0158eb-0000-0d00-0000-64ee4dc70000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1697576400000,
         “completedAtUTC”: 1697582277000
      },
      “latencySummary”: {
         “minMs”: 1417,
         “maxMs”: 591304
      },
      “recordSummary”: {
         “inputRecordCount”: 10,
         “createdRecordCount”: 5,
         “failedRecordCount”: 0,
         “warningRecordCount”: 0,
         “ingestedRecordPercentage”: 50
      },
      “statusSummary”: {
         “status”: “partialSuccess”
      }
   },
   “flowName”: “Streaming Connection for dataset Id 5dcb24b84d955318add54eb1”,
   “flowType”: “streaming”,
   “message”: “Streaming Sources flow run Streaming Connection for dataset Id 5dcb24b84d955318add54eb1 which started at 2023-10-17 21:45:02 completed, with 5 Records ingested and Ingestion rate is 50.”,
   “url”: “https://experience-stage.adobe.com/@4E5F3EB95C746F890A49400A@AdobeOrg/sname:prod/platform/source/dataflows/10bebc5d-66c4-4382-bebc-5d66c4d38295/activity/befcac5b-51c8-4bce-92ae-d7b92fddad21”
}

I/O Event subscription

Alert rule

Description

Source Flow Run Delays, Failures and Errors

Lack of Ingestion

This alert sends you a message if ingestion is delayed by more than seven hours and no data gets ingested to Platform.

I/O Event subscription

Alert rule

Description

Schema Payload

Identity Service Flow Run Start

Identity Service Flow Run Start

This alert triggers when an Identity Service flow run starts processing data. In other words, ingested data is being loaded from the Data Lake into Identity Service.

{
   “id”: “3c41c35b-d11e-40f1-9566-a5e762c28b59”,
   “createdAt”: 1693592240366,
   “updatedAt”: 1693592240366,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acme_client”,
   “updatedClient”: “acme_client”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “64f22aaf0b0eba2866deff2a”,
   “etag”: “"1a0059ab-0000-0a00-0000-64f22ab00000"”,
   “metrics”: {
      “statusSummary”: {
         “status”: “inProgress”
      }
   },
   “activities”: [],
   “flowName”: “Datalake to Identity Service Flow”
}

Identity Service Flow Run Success

Identity Service Flow Run Success

This alert triggers when data is successfully loaded from the Data Lake into Identity Service.

{
   “id”: “1a1dd6ad-a033-4e1f-a5be-1fa2c2698ca4”,
   “createdAt”: 1694466196663,
   “updatedAt”: 1694467528023,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acme_client”,
   “updatedClient”: “acme_client”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “64ff8094a3c348289dc9a7a9”,
   “etag”: “"110013a7-0000-1b00-0000-64ff85c80000"”,
   “predecessors”: [{
      “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
      “flowRunId”: “e2af312c-6465-47d1-92bc-e21f26c4a8df”,
      “flowSpec”: {
         “id”: “9753525b-82c7-4dce-8a9b-5ccfce2b9876”,
         “version”: “1.0”
      }
   }],
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1694466196065,
         “completedAtUTC”: 1694467520000
      },
      “recordSummary”: {
         “inputRecordCount”: 1,
         “createdRecordCount”: 0,
         “updatedRecordCount”: 1,
         “outputRecordCount”: 0,
         “skippedRecordCount”: 0,
         “failedRecordCount”: 0,
         “deletedRecordCount”: 0,
         “targetSummaries”: [{
            “id”: “4c4810e6-a595-4667-852a-bf75e1b02e8a”,
            “createdRecordCount”: 0,
            “outputRecordCount”: 0,
            “updatedRecordCount”: 1,
            “deletedRecordCount”: 0
         }, {
            “id”: “4d5afd86-cb3a-459d-9c0b-81a0599d5a7d”,
            “createdRecordCount”: 0,
            “outputRecordCount”: 0,
            “updatedRecordCount”: 0
         }]
      },
      “statusSummary”: {
         “status”: “success”
      }
   },
   “activities”: [{
      “id”: “46382888-2f46-11eb-adc1-0242ac120002”,
      “name”: “Identity Service Batch Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694466196065,
         “completedAtUTC”: 1694467520000
      },
      “latencySummary”: {},
      “sizeSummary”: {},
      “recordSummary”: {
         “inputRecordCount”: 1,
         “createdRecordCount”: 0,
         “updatedRecordCount”: 1,
         “outputRecordCount”: 0,
         “skippedRecordCount”: 0,
         “failedRecordCount”: 0,
         “deletedRecordCount”: 0
      },
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “success”,
         “extensions”: {}
      }
   }],
   “flowName”: “Datalake to Identity Service Flow”
}

Identity Ingestion Delays, Failures and Errors

Identity Service Flow Run Delay

This alert triggers when an Identity Service flow run takes longer than 150 minutes to process.

NOTE: The delay alert evaluation will stop after 10 hours, even if the issue still exists.

{
   “id”: “cf60faf1-eae7-4d79-a0fa-f1eae72d7974”,
   “status”: “INACTIVE”,
   “name”: “identity_service_batch_flow_run_delay”,
   “message”: “Resolved : Identity Service Flow Run Delay Datalake_to_Identity Service_Flow has been processing for more than 150 minutes. The current value is 514 minutes.”,
   “createdAt”: “2023-09-01T17:21:08.867Z”,
   “resolvedAt”: “2023-09-01T18:48:08.867Z”,
   “severity”: “high”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “sandboxName”: “telmore-prod”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “value”: “514”,
   “url”: “https://experience.adobe.com/#/@0BD6E1CE5440F9CA0A4C98A5@AdobeOrg/sname:telmore-prod/platform/monitoring/dashboard?pageType=identity&flowId=dbc5c132-bc2a-4625-85c1-32bc2a262558&runId=389e37c6-e225-4a20-8049-674d201c28b9&us_redirect=true”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “flowRunId”: “389e37c6-e225-4a20-8049-674d201c28b9”
}

Identity Ingestion Delays, Failures and Errors

Identity Service Flow Run Failure

This alert triggers when an error occurs while ingesting data into Identity Service.

NOTE: The delay alert evaluation will stop after 10 hours, even if the issue still exists.

I/O Event subscription

Alert rule

Description

Payload schema

Profile Flow Run Start

Profile Flow Run Start

This alert triggers when a Profile flow run starts processing data.

{
   “id”: “a2f085ec-61f9-4f2e-8814-60a8f64332bb”,
   “createdAt”: 1693950380140,
   “updatedAt”: 1693950380140,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acme_client”,
   “updatedClient”: “acme_client”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “acme sandbox”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “64f7a1ab344c1728672d58a1”,
   “etag”: “"000045a2-0000-0a00-0000-64f7a1ac0000"”,
   “metrics”: {
      “statusSummary”: {
         “status”: “inProgress”
      }
   },
   “activities”: [],
   “flowName”: “Datalake to Profile Flow”
}

Profile Flow Run Success

Profile Flow Run Success

This alert triggers when data is successfully loaded into Profile from the Data Lake.

{
   “id”: “8336a037-1d7c-42c9-959d-5efc892a3c6d”,
   “createdAt”: 1693949680760,
   “updatedAt”: 1693951257493,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acme_client”,
   “updatedClient”: “acme_client”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “64f79ef0badb1428d3508035”,
   “etag”: “"bc00da87-0000-0200-0000-64f7a5190000"”,
   “predecessors”: [{
      “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
      “flowRunId”: “94b2828e-17b6-416b-a645-0025c08d45c5”,
      “flowSpec”: {
         “id”: “9753525b-82c7-4dce-8a9b-5ccfce2b9876”,
         “version”: “1.0”
      }
   }],
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1693949680540,
         “completedAtUTC”: 1693951233209
      },
      “recordSummary”: {
         “inputRecordCount”: 130,
         “createdRecordCount”: 130,
         “updatedRecordCount”: 0,
         “outputRecordCount”: 130
      },
      “statusSummary”: {
         “status”: “success”
      }
   },
   “activities”: [{
      “id”: “08e3217c-2f46-11eb-adc1-0242ac120002”,
      “name”: “Profile Batch Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1693949680540,
         “completedAtUTC”: 1693951233209
      },
      “latencySummary”: {},
      “sizeSummary”: {},
      “recordSummary”: {
         “inputRecordCount”: 130,
         “createdRecordCount”: 130,
         “updatedRecordCount”: 0,
         “outputRecordCount”: 130
      },
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “success”,
         “extensions”: {}
      }
   }],
   “flowName”: “Datalake to Profile Flow”
}

Profile Flow Run Delay

Profile Flow Run Delay

This alert triggers when loading data from the Data Lake into Profile takes longer than 150 minutes to process.

NOTE: The delay alert evaluation will stop after 10 hours, even if the issue still exists.

{
   “id”: “00cf4244-bef0-4e36-8f42-44bef02e3659”,
   “status”: “FIRING”,
   “name”: “profile_batch_flow_run_delay”,
   “message”: “Triggered : Profile Flow Run Delay Datalake_to_Profile_Flow has been processing for more than 150 minutes. The current value is 152 minutes.”,
   “createdAt”: “2023-09-05T23:59:38.867Z”,
   “severity”: “high”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “sandboxName”: “acme sandbox”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “value”: “152”,
   “url”: “https://experience.adobe.com/#/@02251C795D6036FF0A495EF7@AdobeOrg/sname:acme sandbox/platform/monitoring/dashboard?pageType=profile&flowId=dbc5c132-bc2a-4625-85c1-32bc2a262558&runId=ed32fbbe-a73c-4a0b-8685-01369c8dedf5&us_redirect=true”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “flowRunId”: “ed32fbbe-a73c-4a0b-8685-01369c8dedf5”
}

Profile Flow Run Failure

Profile Flow Run Failure

This alert triggers when an error occurs while ingesting data into Profile.

{

   “id”: “36a796e5-4e8e-4354-a356-0e43d1e7b2e9”,
   “createdAt”: 1694521355684,
   “updatedAt”: 1694529448617,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acme_client”,
   “updatedClient”: “acme_client”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “6500580b971bf828d4f8d078”,
   “etag”: “"01001034-0000-0d00-0000-650077a80000"”,
   “predecessors”: [{
      “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
      “flowRunId”: “93c6e812-434d-4f62-97c8-b45a77fe1f02”,
      “flowSpec”: {
         “id”: “9753525b-82c7-4dce-8a9b-5ccfce2b9876”,
         “version”: “1.0”
      }
   }],
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1694521355504,
         “completedAtUTC”: 1694529442409
      },
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “UPINGT-007002-500”,
            “message”: “There was an error, the profile batch ingest job failed. Please contact Profile support.”
         }],
         “activityRefs”: [“08e3217c-2f46-11eb-adc1-0242ac120002”]
      }
   },
   “activities”: [{
      “id”: “08e3217c-2f46-11eb-adc1-0242ac120002”,
      “name”: “Profile Batch Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694521355504,
         “completedAtUTC”: 1694529442409
      },
      “latencySummary”: {},
      “sizeSummary”: {},
      “recordSummary”: {},
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “UPINGT-007002-500”,
            “message”: “There was an error, the profile batch ingest job failed. Please contact Profile support.”
         }],
         “extensions”: {
            “errors”: [{
               “code”: “UPINGT-007012-400”,
               “message”: “Invalid ECID”
            }]
         }
      }
   }],
   “flowName”: “Datalake to Profile Flow”
}

I/O Event subscription

Alert rule

Description

Payload Schema

Segment Job Start

Segment Job Start

This alert triggers when a segment evaluation job starts processing data.

{
   “id”: “c29a3ef9-88fb-4b4d-aac4-70a9cc145daa”,
   “createdAt”: 1693961877584,
   “updatedAt”: 1693961877584,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acme-adapter”,
   “updatedClient”: “acme-adapter”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “bf65315e-01e9-47c0-822e-06ad1acebf66”,
   “etag”: “"90016d41-0000-0200-0000-64f7ce950000"”,
   “metrics”: {
      “statusSummary”: {
         “status”: “inProgress”
      }
   },
   “activities”: [],
   “flowName”: “Profile Segmentation flow”
}

Segment Job Success

Segment Job Success

This alert triggers when a segment evaluation job completes successfully.

{
   “id”: “62180eb7-11ce-4b47-81d8-47db31e362c2”,
   “createdAt”: 1694470184129,
   “updatedAt”: 1694470545011,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acme-adapter”,
   “updatedClient”: “acme_client”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “636fbb89-4b51-463c-a6e0-5e9fd6c52acd”,
   “etag”: “"36008246-0000-0200-0000-64ff91910000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1694470145137,
         “completedAtUTC”: 1694470524000
      },
      “recordSummary”: {
         “inputRecordCount”: 22828,
         “createdRecordCount”: 2,
         “outputRecordCount”: 2,
         “targetSummaries”: [{
            “id”: “9d3e1be0-fb83-4b6b-ad90-545b2b5768df”,
            “createdRecordCount”: 2,
            “outputRecordCount”: 2,
            “entitySummaries”: [{
               “id”: “segment:89d301a8-bba4-44b5-beda-747cea891160”,
               “createdRecordCount”: 2,
               “outputRecordCount”: 2
            }]
         }]
      },
      “statusSummary”: {
         “status”: “success”
      }
   },
   “activities”: [{
      “id”: “3c8e49bc-27a6-11ec-9621-0242ac130002”,
      “name”: “Profile Batch Segmentation Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694470145137,
         “completedAtUTC”: 1694470524000
      },
      “latencySummary”: {},
      “sizeSummary”: {},
      “recordSummary”: {
         “inputRecordCount”: 22828,
         “createdRecordCount”: 2,
         “outputRecordCount”: 2
      },
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “success”,
         “extensions”: {}
      }
   }],
   “flowName”: “Profile Segmentation flow”
}

Segment Job Delay

Segment Job Delay

This alert triggers when a segment evaluation jobs takes longer than 150 minutes to complete.
One of the following statuses will appear:
- FIRING - The condition for failure or delay has been met (Consider it in an ACTIVE state).
- INACTIVE - The condition has not been met or not resolved (Consider it in a RESOLVED state).

NOTE: The delay alert evaluation will stop after 10 hours, even if the issue still exists.

{
   “id”: “3b71eea7-75cb-4b33-b1ee-a775cb4b33d6”,
   “status”: “FIRING”,
   “name”: “profile_export_flow_run_delay”,
   “message”: “Triggered : Segment Export Delay Profile_Export_flow has been processing for more than 150 minutes. The current value is 152 minutes.”,
   “createdAt”: “2023-09-11T21:57:24.661Z”,
   “severity”: “high”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “sandboxName”: “prod”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “value”: “152”,
   “url”: “https://experience.adobe.com/#/@F6421253512D2C100A490D45@AdobeOrg/sname:prod/platform/segment/overview”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “flowRunId”: “1d69e4ba-3940-44b8-b72b-9a85448a0086”
}

Segment Job Failure

Segment Job Failure

This alert triggers when a segment evaluation job results in an error.

{
   “id”: “9236cc45-5bcc-4f5b-99d7-455bdaaf27b3”,
   “createdAt”: 1694524506427,
   “updatedAt”: 1694525578672,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acme-adapter”,
   “updatedClient”: “acme_client”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “3baac7f5-5adb-491c-8320-84dd00c0963f”,
   “etag”: “"82008a80-0000-0200-0000-6500688a0000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1694524502044,
         “completedAtUTC”: 1694525571000
      },
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “Unknown error code”,
            “message”: “Error while performing segment evaluation”
         }],
         “activityRefs”: [“3c8e49bc-27a6-11ec-9621-0242ac130002”]
      }
   },
   “activities”: [{
      “id”: “3c8e49bc-27a6-11ec-9621-0242ac130002”,
      “name”: “Profile Batch Segmentation Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694524502044,
         “completedAtUTC”: 1694525571000
      },
      “latencySummary”: {},
      “sizeSummary”: {},
      “recordSummary”: {},
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “Unknown error code”,
            “message”: “Error while performing segment evaluation”
         }],
         “extensions”: {}
      }
   }],
   “flowName”: “Profile Segmentation flow”
}

Segment Definition Disabled

Segment Definition Disabled

This alert triggers when a segment definition is disabled due to internal error. This automatically triggers a war room for an Adobe engineering team to investigate the issue. This alert is only intended to be informative and does not require any action from you.

I/O Event subscription

Alert rule

Description

Payload schema

Destination Flow Run Start

Destination Flow Run Start

This alert triggers when a destination flow run starts activating a segment.

{
   “id”: “4950662c-aa5f-42ec-9258-d2782b02326e”,
   “createdAt”: 1694471779205,
   “updatedAt”: 1694471779205,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “AepActivationService”,
   “updatedClient”: “AepActivationService”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “acme sandbox”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “segment:615545c0-8902-4f28-b4c2-4d89bd788b93”,
   “etag”: “"2100c958-0000-0a00-0000-64ff96630000"”,
   “metrics”: {
      “statusSummary”: {
         “status”: “inProgress”
      }
   },
   “activities”: [],
   “flowName”: “consent-e2e-azure-blob-destination”
}

Destination Flow Run Success

Destination Flow Run Success

This alert triggers when a segment is successfully activated to a destination.

{
   “id”: “980c20c2-5eb3-4ecd-859b-20205f62bc60”,
   “createdAt”: 1694472975816,
   “updatedAt”: 1694473015605,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “AepActivationService”,
   “updatedClient”: “acme_client”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “acme sandbox”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “a412d8709fc3ea6f8b965756bf55fe30”,
   “etag”: “"2100086b-0000-0a00-0000-64ff9b370000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1694472998780,
         “completedAtUTC”: 1694473011909
      },
      “sizeSummary”: {
         “inputBytes”: 666,
         “outputBytes”: 666
      },
      “recordSummary”: {
         “inputRecordCount”: 8,
         “createdRecordCount”: 8,
         “outputRecordCount”: 8,
         “skippedRecordCount”: 0,
         “sourceSummaries”: [{
            “id”: “4a378505-7aa5-4da1-821c-87a1fb6e79f1”,
            “inputRecordCount”: 8,
            “skippedRecordCount”: 0,
            “entitySummaries”: [{
               “id”: “segment:6eb2a673-faff-400f-9463-df8a90c28666”,
               “inputRecordCount”: 8,
               “skippedRecordCount”: 0
            }]
         }],
         “targetSummaries”: [{
            “id”: “e0b9f225-65cd-4db7-ae4f-cdc152c35eea”,
            “createdRecordCount”: 8,
            “outputRecordCount”: 8,
            “entitySummaries”: [{
               “id”: “segment:6eb2a673-faff-400f-9463-df8a90c28666”,
               “createdRecordCount”: 8,
               “outputRecordCount”: 8
            }]
         }]
      },
      “fileSummary”: {
         “inputFileCount”: 1,
         “outputFileCount”: 1
      },
      “statusSummary”: {
         “status”: “success”
      }
   },
   “activities”: [{
      “id”: “c4f238e3-7334-4933-8b56-64d7ea43ea54”,
      “name”: “Activation Batch XdmProcessor Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694472998780,
         “completedAtUTC”: 1694472998843
      },
      “latencySummary”: {},
      “sizeSummary”: {
         “inputBytes”: 666,
         “outputBytes”: 666
      },
      “recordSummary”: {
         “inputRecordCount”: 8,
         “createdRecordCount”: 8,
         “outputRecordCount”: 8,
         “skippedRecordCount”: 0
      },
      “fileSummary”: {
         “inputFileCount”: 1,
         “outputFileCount”: 1
      },
      “statusSummary”: {
         “status”: “success”,
         “extensions”: {
            “incremental.endCheckpoint”: “”,
            “full.incremental.batchId”: “”,
            “incremental.datasetId”: “”,
            “incremental.startCheckpoint”: “”,
            “full.snapshot.batchId”: “”,
            “full.incremental.datasetId”: “”,
            “full.snapshot.datasetId”: “”
         }
      }
   }, {
      “id”: “51d82b36-6b8f-11eb-9439-0242ac130002”,
      “name”: “Activation Batch Publisher Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694473006829,
         “completedAtUTC”: 1694473011909
      },
      “latencySummary”: {},
      “sizeSummary”: {
         “outputBytes”: 666
      },
      “recordSummary”: {
         “inputRecordCount”: 8,
         “createdRecordCount”: 8,
         “outputRecordCount”: 8,
         “skippedRecordCount”: 0
      },
      “fileSummary”: {
         “outputFileCount”: 1
      },
      “statusSummary”: {
         “status”: “success”,
         “extensions”: {}
      }
   }],
   “flowName”: “consent-e2e-azure-blob-destination”
}

Destination Flow Run Delay

Destination Flow Run Delay

This alert triggers when a destination flow run takes longer than 300 minutes to activate a segment.

NOTE: The delay alert evaluation will stop after 10 hours, even if the issue still exists.

{
   “id”: “47e555d4-bd39-4880-a555-d4bd39688079”,
   “status”: “FIRING”,
   “name”: “destinations_flow_run_delay”,
   “message”: “Triggered : Destination Flow Run Delay ACCV8_Close_Loop_High_Churn has been processing for more than 300 minutes. The current value is 301 minutes.”,
   “createdAt”: “2023-09-12T18:41:54.661Z”,
   “severity”: “high”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “sandboxName”: “tmo-prod”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “value”: “301”,
   “url”: “https://experience.adobe.com/#/@1358406C534BC94D0A490D4D@AdobeOrg/sname:tmo-prod/platform/monitoring/dashboard?pageType=destination&flowId=dbc5c132-bc2a-4625-85c1-32bc2a262558&runId=3a4c7446-db90-4dc2-ba74-29bc76a11c84&us_redirect=true”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “flowRunId”: “3a4c7446-db90-4dc2-ba74-29bc76a11c84”
}

Destination Flow Run Failure

Destination Flow Run Failure

This alert triggers when an error occurs while activating a segment to a destination.

{
   “id”: “3408c0ed-15f4-47d4-bf10-d81b78e964f1”,
   “createdAt”: 1694473456702,
   “updatedAt”: 1694473477107,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “aep_activation_batch”,
   “updatedClient”: “acme_client”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “dev”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “fa4a13d08f04b07e0bc826035886e137”,
   “etag”: “"2e00cc31-0000-0d00-0000-64ff9d050000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1694473459275,
         “completedAtUTC”: 1694473459282
      },
      “recordSummary”: {
         “sourceSummaries”: [{
            “id”: “4b9cf91a-5b57-4178-948a-a0286fcb84b3”,
            “inputRecordCount”: 0,
            “skippedRecordCount”: 0,
            “entitySummaries”: [{
               “id”: “dataset:5e55b556c2ae4418a8446037”,
               “inputRecordCount”: 0,
               “skippedRecordCount”: 0
            }]
         }],
         “failedInfo”: [{
            “code”: “ACTBTC-1105-400”,
            “message”: “A Platform-internal error has occurred. The dataset cannot be retrieved for the data export with the parameters flowId=dbc5c132-bc2a-4625-85c1-32bc2a262558 datasetId=5e55b556c2ae4418a8446037. The incremental dataset with ID 5e55b556c2ae4418a8446037 was not found. Please verify that the dataset exists and contact customer support if the problem persists.”
         }]
      },
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “ACTBTC-1105-400”,
            “message”: “A Platform-internal error has occurred. The dataset cannot be retrieved for the data export with the parameters flowId=dbc5c132-bc2a-4625-85c1-32bc2a262558 datasetId=5e55b556c2ae4418a8446037. The incremental dataset with ID 5e55b556c2ae4418a8446037 was not found. Please verify that the dataset exists and contact customer support if the problem persists.”
         }],
         “activityRefs”: [“c4f238e3-7334-4933-8b56-64d7ea43ea54”]
      }
   },
   “activities”: [{
      “id”: “c4f238e3-7334-4933-8b56-64d7ea43ea54”,
      “name”: “Activation Batch XdmProcessor Activity”,
      “updatedAtUTC”: 0,
      “durationSummary”: {
         “startedAtUTC”: 1694473459275,
         “completedAtUTC”: 1694473459282
      },
      “latencySummary”: {},
      “sizeSummary”: {},
      “recordSummary”: {
         “failedInfo”: [{
            “code”: “ACTBTC-1105-400”,
            “message”: “A Platform-internal error has occurred. The dataset cannot be retrieved for the data export with the parameters flowId=dbc5c132-bc2a-4625-85c1-32bc2a262558 datasetId=5e55b556c2ae4418a8446037. The incremental dataset with ID 5e55b556c2ae4418a8446037 was not found. Please verify that the dataset exists and contact customer support if the problem persists.”
         }]
      },
      “fileSummary”: {},
      “statusSummary”: {
         “status”: “failed”,
         “errors”: [{
            “code”: “ACTBTC-1105-400”,
            “message”: “A Platform-internal error has occurred. The dataset cannot be retrieved for the data export with the parameters flowId=dbc5c132-bc2a-4625-85c1-32bc2a262558 datasetId=5e55b556c2ae4418a8446037. The incremental dataset with ID 5e55b556c2ae4418a8446037 was not found. Please verify that the dataset exists and contact customer support if the problem persists.”
         }],
         “extensions”: {}
      }
   }],
   “flowName”: “AEP to ACM DEV Dataset”
}

Destination skippage rate exceeds threshold

Skippage rate exceeds threshold

This alert triggers when the ratio of skipped IDs to total IDs exceeds a threshold.

{
   “id”: “01d0e66d-0591-40a9-90e6-6d059110a9af”,
   “status”: “FIRING”,
   “name”: “activation_skipped_rate_exceeded”,
   “message”: “Triggered : Activation Skipped Rate Exceeded is above 1%. The current value is 3%.”,
   “createdAt”: “2023-09-12T16:10:38.867Z”,
   “severity”: “high”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “sandboxName”: “prod”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “value”: “3”,
   “url”: “https://experience.adobe.com/#/@A565899B544AA2E80A4C98BC@AdobeOrg/sname:prod/platform/monitoring/dashboard?pageType=destination&flowId=dbc5c132-bc2a-4625-85c1-32bc2a262558&us_redirect=true”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”
}

Destination flow run info

Streaming destination completed

This alert triggers when data has completed processing from a streaming destination dataflow run

{
   “id”: “dc9b6e4d-d920-46a0-a5bc-c00755a9asd727asd59”,
   “createdAt”: 1698104702720,
   “updatedAt”: 1698236253545,
   “createdBy”: “acme@AdobeID”,
   “updatedBy”: “acme@AdobeID”,
   “createdClient”: “acme_foundation_connectors”,
   “updatedClient”: “acme_foundation_connectors”,
   “sandboxId”: “1bd86660-c5da-11e9-93d4-6d5fc3a66a8e”,
   “sandboxName”: “prod”,
   “imsOrgId”: “5C1328435BF324E90A49402A@AdobeOrg”,
   “flowId”: “dbc5c132-bc2a-4625-85c1-32bc2a262558”,
   “providerRefId”: “1698102000000-1698105600000”,
   “etag”: “"c3004478-0000-0200-0000-6539075d0000"”,
   “metrics”: {
      “durationSummary”: {
         “startedAtUTC”: 1698102000000,
         “completedAtUTC”: 1698236208000
      },
      “sizeSummary”: {
         “outputBytes”: 0,
         “failedBytes”: 0
      },
      “recordSummary”: {
         “inputRecordCount”: 3,
         “createdRecordCount”: 0,
         “outputRecordCount”: 0,
         “skippedRecordCount”: 0,
         “failedRecordCount”: 3,
         “failedInfo”: [
               {
               “code”: “ACTSVC-9001-500”,
               “message”: “An internal processing error was reported. There is either a metadata misconfiguration or a data processing error in the system. Try again later and contact your system administrator if the problem persists.”,
               “count”: 3,
               “type”: “Error”
            }
         ]
      },
      “statusSummary”: {
         “status”: “failed”,
         “activityRefs”: [
            “076085f8-255a-11ee-be56-0242ac120002”
         ]
      }
   },
   “flowName”: “Test FB Consent”,
   “flowType”: “streaming”,
   “message”: “Test FB Consent run which started at 2023-10-23 23:45:02 completed.”,
   “url”: “https://experience-stage.adobe.com/@4E5F3EB95C746F890A49400A@AdobeOrg/sname:prod/platform/monitoring/dashboard?pageType=destination&flowId=c505ab27-4007-4646-937b-22722a650753&runId=dc9b6e4d-d920-46a0-a5bc-c00755a9asd727asd59&us_redirect=true”
}