[Beta]{class="badge informative"}

When to activate

IMPORTANT
This feature is currently in beta. The functionality and documentation are subject to change. This feature is also only available on-demand. Contact your Adobe representative for access.

By default, Adobe Experience Platform exports data to a destination whenever any change occurs to a profile: an attribute update, an audience qualification or disqualification, or an identity change. This can generate a large volume of exports, many of which carry no meaningful change for downstream systems.

When to activate gives you fine-grained control over which types of profile changes trigger exports for a given destination dataflow. You can enable or disable each trigger type independently. Disabling a trigger type suppresses exports caused only by that type of change.

Supported destination types supported-destinations

The When to activate feature is supported for the following destination types:

Activation trigger types trigger-types

The table below describes each trigger type. Triggers are listed in order of expected export volume, from highest to lowest.

The When to activate panel showing four checkboxes: Attribute changes, Segmentation changes, External segmentation changes, and Identity changes, all enabled.

NOTE
All four trigger types are enabled by default. If you had existing dataflows before this feature was released, their behavior is unchanged unless you explicitly update the settings.
Trigger type
What triggers it
When to disable it
Attribute changes
Any of the profile’s mapped attributes are updated.
You want to suppress high-frequency attribute updates from triggering exports to a partner API.
Segmentation changes
A profile enters or exits an audience evaluated by Experience Platform Segmentation Service.
Identity changes
A profile’s identity graph changes, for example when a new identity is added or an existing identity is updated.
A new identity, such as an ECID from a website visit, is added to a profile, and you do not want that to trigger a communication or export to the destination.

Default behavior default-behavior

All three trigger types are enabled on every new and existing dataflow. When you disable one or more triggers, exports caused by that trigger type are suppressed. Exports that result from a combination of trigger types still fire if at least one enabled trigger caused the change.

Best practices best-practices

The best trigger configuration depends on your use case. Use the following guidance as a starting point.

Disable identity changes first. Disabling the identity changes trigger is the lowest-risk first step to reduce export volume. New identities, such as ECIDs from website visits, are added to profiles frequently and rarely represent meaningful changes for your downstream system.

Disable attribute changes for the largest volume reduction. The attribute changes trigger fires whenever any mapped attribute is updated, including from daily batch ingestion that restates unchanged values. Disabling this trigger produces the most significant reduction in export volume for most organizations.

Keep segmentation changes enabled. Audience entry and exit events are typically the most meaningful signals for downstream systems such as CRMs and ad platforms. Most organizations keep this trigger enabled.

Each organization has different use cases, so different trigger combinations may apply. Contact your Adobe account manager or Customer Care for guidance tailored to your activation setup.

Configure When to activate configure

You can configure the When to activate settings in two places:

View trigger configuration in the Browse tab browse-tab

The Browse tab in the Destinations workspace shows an Activation trigger column. The column displays the triggers currently configured for each dataflow. Use this column to quickly review which profile change types activate each of your destination connections.

The Browse tab in the Destinations workspace showing the Activation trigger column with trigger types listed for each dataflow.

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