Cumulative release notes
Features, release notes, and known issues for the Experience Cloud Central Interface Components.
For a list of documentation updates, see Documentation updates.
For release notes covering all applications, see Experience Cloud Release Notes.
October 2, 2024
September 10, 2024
May 2023
- In the Experience Cloud Help menu, the content search has been updated to filter by application in the Experience League search results.
July 2022
Stay informed with smart pinning: Your new applications are now easier to find. Newly assigned applications display a New badge and auto-pin to Quick Access.
April 2022
March 2022
February 2022
November 2021
October 2021
Unified Search continues to add objects types to the search index. In this update, global search now searches across Experience League content and the following Journey Optimizer object types:
- Datasets
- Destinations
- Queries
- Schemas
- Segments
- Sources
- Offers
- Components
- Messages
- Journeys
August 2021
July 2021
Unified Search is updated to be available for Journey Optimizer, Offers, and Experience League. Previously, this feature was available only to Experience Platform users.
June 2021
#/sso:@domain
to the Experience Cloud URL.For example, assume that you own the domain
adobecustomer.com
and want to sign into Adobe Analytics. The URL would be: https://experience.adobe.com/#/sso:@adobecustomer.com/analytics
.May 2021
August 2020
April 2020
- Experience Cloud Feed page was deprecated. (EXC-8505)
- Experience Cloud login page was updated to reflect new branding elements. (EXC-10747)
February 2020
Fixes
- Customer Attributes: Customer Attributes UI now displays additional statuses of profiles synced in Target. (MCUI-10231)
- Triggers Core Service: Due to lack of use, the propensity score “Likelihood to Return in 30 days” when creating an Abandonment type trigger has been removed. (MCUI-10056)
January 2020
- The Feed page was deprecated in December 2019. Look for an in-product deprecation notice. (MCUI-10039)
August 2019
- Fixed a critical issue in Experience Cloud login that led to session logout for some users. (MCUI-6908)
- Updated Experience Cloud login to improve performance and reduce latency. (MCUI-6854, MCUI-6869, MCUI-6883)
- Updated interface cosmetically. (MCUI-6861, MCUI-6911, MCUI-6862)
- Fixed an issue with Experience Cloud Triggers that led to incorrect interpretation of Like clause in the Trigger definition. (MCUI-6611)
April 2019
- Updated the app switcher to include Marketo in Experience Cloud application suite, and branding updates to Experience Platform. (MCUI-6529)
- Updated Experience Cloud Home to include navigation links to the Feed and Administration pages. (MCUI-6682)
- Fixed an issue in the Trigger definition for correct usage of “like” clause. (MCUI-6611)
- Improvements to Customer Attributes for better logging in the Subscription service. (MCUI-6519)
January 2019
Note: In March 2019, The Experience Cloud interface will not support Internet Explorer 11.
- Fixed an issue preventing the help search from returning results. (MCUI-1670)
- Fixed and improved eVar management in Triggers. (MCUI-6400)
August 2018
- Made improvements on assets comment sync across Creative Cloud and Experience Cloud. (CORE-15971)
- Added feature flag to control Experience Cloud-Creative Cloud asset sync. (CORE-15938)
- Made improvements to Audience segments creation, including better search and listing experience. (CORE-5833, CORE-14278)
- Fixed a high priority issue that blocked folder sharing from Experience Cloud to Creative Cloud. (CORE-16677)
July 2018
- Deployed a back-end capability to control asset sharing between Marketing Cloud-to-AEM and Marketing Cloud-to-Creative Cloud. (CORE-14386)
- Fixed an issue that blocked provisioning of new tenants on some environments. (CORE-15509)
- Fixed an issue that redirected users to
experiencecloud.adobe.com
usinghttp
instead ofhttps
. (CORE-15587) - Fixed an issue that blocked notifications for some new tenants. (CORE-15240)
June 2018
- Enabled a link to GDPR access for Administrators. (CORE-11731)
- Updated Beta Feedback feature to restrict file types that can be attached to feedback. (CORE-10474)
- Fixed an issue with deleting audiences from Audience Library. (CORE-12792)
- Fixed an issue that resulted in a blank screen while accessing Workspace links using Federated IDs. (CORE-11620)
May 2018
Fixes
- Fixed an issue where the image upload failed due to a Scene7 update. (CORE-12746)
- Made updates to drop support for TLS 1.0 protocol, as mandated by PCI to eliminate security vulnerability. (CORE-7695)
October 2017
Known Issue: Many of the maintenance notifications around scheduled maintenance / product updates are missing from the notifications email digest. We are working to ensure that all maintenance notifications are included in the email digest.
August 2017
The migration to the Admin Console for user management will proceed in waves. Adobe contacts you (system administrators) when it is time to migrate.
Analytics administrators, see Analytics Migration.
May 2017
Mapping report suites to a single organization helps enable cross-application features and services in Experience Cloud.
You can now apply a report suite to all your audience rules. (Previously, you had to specify a report suite in each rule definition.)
Props and Variables
You can now include Analytics props and default variables (in addition to eVars and events) in real-time audiences.
November 2016
accounts.adobe.com
. This update applies to all identity types (Adobe ID, Enterprise, and Federated).Fixes
- Fixed an issue with technical passwords that caused an error in folder sharing between Creative Cloud and Experience Cloud. (MAC-31067, MAC-32014)
- Fixed an issue with the upload of certain file types, including PDF, that was found after the October release in Assets Core Service. (MAC-32517)
May 2016
Experience Cloud customer administrators can use product configurations that are pre-created and mapped to default permission groups for Analytics and Dynamic Tag Management.
This optimization is available for newly provisioned organizations, and it reduces the amount of time required by organizations to manage users in the Admin Console.
Fixes
- Fixed an issue preventing thumbnails from showing for assets shared from Assets on Demand to the Experience Cloud Feed. (MAC-29955)
February 2016
In Experience Cloud Assets, you can store, share, and synchronize your digital assets from one central location. Experience Cloud Assets uses some of the features available in Adobe Experience Manager (AEM).
See Experience Cloud
Fixes
- Fixed an issue preventing linking and SSO for Analytics. This issue displayed the “Notice: The error message: ERROR IMS SSO Failed: Unable to find linked company.”
January 2016
We improved Audience Library to include helpful messages when building audiences or when a time-out occurs.
For example, when adding more than five rules, a message displays indicating you exceeded maximum allowable rules. (MAC-27376, MAC-27375)
October 2015
Known Issues
- Customers are not able to log into Report Builder if they SSO into Analytics via Experience Cloud. This issue does not impact customers using legacy Analytics credentials.
- Known issue with the “Link to Report” function in Analytics. Customers logging into Analytics via Experience Cloud are directed to a non-SSO login page for Analytics when trying to share a report.
September 2015
- Fixed an Audience Manager API performance issue causing intermittent timeouts when uploading Customer Attributes data. (MAC-26305)
- Fixed an issue that prevented users from adding up to 200 Customer Attributes to a subscription. (MAC-26188)
- Fixed an Audience Library issue that prevented audience sharing from Analytics segmentation. This issue caused “Collecting Data” (0 audiences) to display. To prevent this issue, Adobe recommends keeping the segment sizes under 50k audience members per segment. (MAC-25788)
- Fixed a previous known issue on the Customer attributes - Edit Schema page that was causing a Content Aware error that was issued when changing a display name. (MAC-25589, AN-103834)
July 2015
- Fixed an issue that prevented attribute descriptions specified on the View/Edit Schema page (in Customer Attributes) from being updated in Analytics reports. (MAC-25985)
- Fixed an issue preventing the thumbnails from rendering for uploaded assets. (MAC-25863)
- Fixed an issue that prevented new segments created in reports & analytics from being available in Experience Cloud Audiences. (MAC-25817)
- Fixed an issue that prevented audience sharing from Analytics, when using the visitor ID service. (MAC-25788, MAC-25747)
- Added support for multibyte characters in Customer Attributes. (MAC-25552)
Known Issue: A known issue is causing duplicate auto-generated accounts to be created in Audience Manager, and automatically linking them to a user’s Experience Cloud identity. This issue occurs if you attempt to navigate to Audience Manager before linking your accounts. Adobe recommends that you link your Audience Manager accounts to Experience Cloud before navigating to Audience Manager. (MAC-25640)
May 2015
The left navigation menus have been updated and arranged to provide access to all the core services and applications. Notable changes include:
- The Audience Library and Customer Attributes menu selections are now located under Audiences.
- The Exchange menu selection was moved from the Help drop-down menu to the left navigation rail.
- Solutions has been removed. You can launch all applications from the bottom half of the navigation rail.
- Fixed an issue preventing Customer Attributes from syncing for some customers.
- Fixed an issue preventing Adobe Target Product Documentation page from displaying in Japanese.
- Fixed an issue preventing the use of Japanese text in comments between the Creative Cloud and the Experience Cloud.
April 2015
Administration improvements:
- Admin Console
- Enterprise and Federated ID support
User and group management functionality has been moved to the Admin Console. The new navigation path is:
Experience Cloud > Administration > Launch Admin Console
Also, support for enterprise and federated IDs has been added. You can use enterprise IDs, federated IDs, and Adobe IDs in the same enterprise deployment. For example, use Adobe IDs for users who may use other Adobe product and services. Use enterprise or federated IDs for users where you want to strictly manage their accounts.
Fixes
- Fixed an issue preventing single sign-on between the Experience Cloud and Advertising Cloud.
Known Issues
- Linking and unlinking your dynamic tag management organization with Experience Cloud is not working for newly created Experience Cloud organizations. Adobe is working to fix this and restore normal functionality with the May release. If you experience problems when trying to single-sign on into dynamic tag management via Experience Cloud, use the legacy login at
dtm.adobe.com
. - A known issue is preventing audience sharing from report suites which are not owned by the linked Analytics account. Remedial efforts are underway
March 2015
If you capture enterprise customer data in a customer relationship management (CRM) database, you can upload the data into a Customer Attribute data source in Experience Cloud. After the data is uploaded, you can run Visitor Profile > Customer Attributes reports in Analytics.
You can also use the uploaded data as an audience segment in Adobe Target.
See Customer Attributes product documentation.
March 2015
February 2015
Fixes
- Improved the user email invitation workflow for account provisioning.
- Fixed an asset folder issue preventing Experience Cloud and Adobe Campaign assets from displaying identical folder hierarchies.
- Fixed an issue preventing the deletion of audiences that were part of deactivated Target activities.
- Fixed an issue preventing the Add (plus) icon from displaying under Rules on the Create New Audience page.
- Improved Experience Cloud interface support for Internet Explorer 9.
January 2015
Fixes
- Fixed an issue in which PNG files could not be rendered on a card.
- Fixed an issue with uploading files to Experience Cloud Assets via drag and drop.
Known Issues
- Users are not able to share PowerPoint files on boards.
- Group and entitlement changes made in User Management take effect only after a new login.
- Some users might have issues uploading large file-types to Experience Cloud Assets.
- Users might be missing links on their Experience Cloud cards from Advertising Cloud.
- Some administrative users might experience issues linking their accounts after accepting an invitation to join Experience Cloud.
- Experience Cloud interface can reduce in performance when in parallel use by multiple users.
- Some users are able to delete an out-of-date asset instead of receiving an error notification.
- Some users might experience issues when logging into two browsers with the same Adobe ID simultaneously.
- Some users might be unable to re-add a Creative Cloud user to a shared folder after the Creative Cloud user has been deleted.
- Some users might experience a delay in the notification that occurs when a folder is shared from Experience Cloud to Creative Cloud.
- Some users might experience an issue sharing a folder between Experience Cloud and Creative Cloud.
- Some users may have trouble creating an audience within an Analytics report suite after shared audiences have been enabled.
- Some users may have trouble uploading assets to a board.
November 2014
Known issues
- Some users are able to delete an out-of-date asset instead of receiving an error notification.
- Some
.png
files cannot be rendered on a card. - Some users may have trouble uploading assets to a board.
- Group and entitlement changes made in user management only take effect after a new login.
- Admins must log out and back in to see changes made in Account Settings.
- Users are not able to share PowerPoint files on boards.
- Experience Cloud interface can reduce in performance when in parallel use by many users.
- Adobe Experience Manager to Creative Cloud synchronization is not working.
October 2014
Owners of a board can now edit user permissions on the particular board.
- On the board, select Settings.
- Next to each owner, specify Owner, Viewer, or Editor.
Fixes
- Creating a card from a PDF and sharing it to the board was returning an error message.
Known Issues
- Some users may have trouble uploading assets to a board.
- Some
.png
files cannot be rendered on a card. - Group and entitlement changes made in user management only take effect after a new login.
- Some users may not be able to create a card from a PDF and share it to a board.
- Some users are able to delete an out-of-date asset instead of receiving an error notification.
- Users are not able to share PowerPoint files on boards.
- Experience Cloud interface can reduce in performance when in parallel use by many users.
- The Search&Promote linking is not available from the Organizations & Product Access page.
September 2014
Fixes and Improvements
- When you navigate to
experience.adobe.com
, the login experience is now consistent with Adobe’s Creative Cloud login. - On the Manage Organizations page, the linking experience (after an invite is received) is now consistent for each application.
Known Issues
- Group and entitlement changes made in user management only take effect after a new login.
- Some users cannot create a card from a PDF and share it to a board.
- Some users may have trouble uploading assets to a board.
- Some users are able to delete an out-of-date asset instead of receiving an error notification.
- Users are not able to share PowerPoint files on boards.
- Some .png files cannot be rendered on a card.
- Experience Cloud interface can reduce in performance when in parallel use by many users.
- The Search&Promote linking is not available from the Organizations & Product Access page.
- Some users may experience their Creative Cloud contents being removed from their folder, if the content is unshared in the Experience Cloud.
August 2014
Known Issues
- Group and entitlement changes made in user management only take effect after a new login.
- Some users may not be able to create a card from a PDF and share it to a board.
- Some users may have trouble uploading assets to a board.
- Some users may not be able to log in from Target to Experience Cloud.
- Some Audience Manager users cannot log into the Experience Cloud.
- Some users are able to delete an out-of-date asset instead of receiving an error notification.
- Files deleted from Experience Cloud are not being deleted from Digital Asset Management.
- Users are not able to share PowerPoint files on boards.
- Some .png files cannot be rendered on a card.
- Experience Cloud interface can reduce in performance when in parallel use by many users.
- The Search&Promote linking is not available from the Organizations & Product Access page.
- Some users may experience their Creative Cloud contents being removed from their folder, if the content is unshared in the Experience Cloud.
July 2014
Known Issues
- Files deleted from Experience Cloud are not being deleted from Digital Asset Management.
- Some Exchange users may find their names in the comments to be a long string ID instead of their names
- Some .png files cannot be rendered on a card
- Uploading files allows more file types than the drag-and-drop method. For best results, upload using Assets.
- The Search&Promote linking is not available from the Organizations & Product Access page.
- Exchange users must clear their cookies to improve their experience.
- Experience Cloud interface can slow down when in parallel use by many users.
- Some users may experience their Creative Cloud contents being removed from their folder if the content is unshared in the Experience Cloud.
- You will be logged out after 15 minutes of inactivity. Also, logging out in one location logs you out of the Experience Cloud.
- Some users may not be able to link their Audience Manager accounts to Experience Cloud.
- Exchange users can only see English in language selector.
June 2014
Known Issues
- Files deleted from Experience Cloud are not being deleted from Digital Asset Management.
- Uploading files allows more file types than the drag-and-drop method. For best results, upload using Assets.
- The Search&Promote linking is not available from the Organizations & Product Access page.
- Filters applied to trended reports from Analytics are not applied to cards in the Experience Cloud.
- Some users are not able to link their audience management account with their Experience Cloud account.
- You will be logged out after 15 minutes of inactivity. Also, logging out in one location logs you out of Experience Cloud.
- Some Exchange users may find their names in the comments to be a long string ID instead of their names
Fixes
- Fixed an issue preventing video upload to apps.
May 2014
Experience Cloud > Help > Exchange
The Experience Cloud Exchange is a single destination where you can search, browse, select, pay, and download digital marketing extensions via apps.
Apps include data connectors, custom configurations to Adobe's core product, third-party applications, reports, and Experience Cloud cards.
Experience Cloud > Audiences
Audiences is where you create, edit, and manage audiences, similar to how you work with segments. For example, you can create a segment in Reports & Analytics, then share it to Experience Cloud Audiences. Once shared, the audience is available in Adobe Target for campaign activities, and in Adobe Audience Manager for segmentation.
Note: To request enablement in Target, visit https://adobe.allegiancetech.com/cgi-bin/qwebcorporate.dll?idx=X8SVES.
Fixes
- Experience Cloud was not linking to Adobe Target. This issue occurred if the Adobe Target login can be used on multiple Target servers.
- Adobe Advertising Cloud was not creating users automatically when the user has been created in Experience Cloud.
- Options in combo boxes used for adding new users temporarily disappeared while typing.
- The Comments link on asset card view was not selectable.
- After adding a custom tag to an asset, no other metadata changes were not persisting.
- Deleting an image, Assets does not warn if the image is used in Adobe Target Essentials.
- Slow Experience Cloud interface performance when in parallel use by many users.
- Deleting an image in Experience Cloud Assets was not issuing a warning if the image was used in Adobe Target Essentials.
- When remember me was not selected during login, the user was logged out after 15 minutes.
- Users were having to log out and back in for all permission and entitlement changes to take effect.
- Logging in to the Experience Cloud was taking longer than a second.
- For certain users, deleting files from the Experience Cloud did not synchronizing with Digital Asset Management.
- Users were being logged out after only 15 minutes of browser inactivity.
- User were not able to share PowerPoint files on boards.
- Some users were experiencing poor visual layout in Internet Explorer 10.
April 2014
After you enable the Share to Adobe Experience Cloud feature in your browser's Bookmark toolbar, you can now share help pages from the microsite URL.
To share a help topic
-
In the Experience Cloud, select Administration.
-
Drag the Share to Adobe Experience Cloud button to your Bookmark toolbar.
-
Navigate to a help page (or remain on this one), then select Share to Adobe Experience Cloud in your browser's Bookmarks toolbar.
This step creates a card, which you can view in the Experience Cloud.
Fixes
- After adding a custom tag to an asset, no other metadata changes can be persisted.
- Users have to refresh the board to make the deleted cards disappear from view.
- When Remember me is not selected during login, the user is logged out after 15 minutes
- Analytics application landing page shows formatting errors.
- Users must log out and log back in for all permission and entitlement changes to take effect.
- Deleting an image, Assets does not warn if the image is used in Adobe Target Essentials.
- Comments link on asset card view is not selectable.
- Options in combo boxes for adding new users temporarily disappear while typing.
- Logging in to the Experience Cloud takes longer than a second.
- Data shared from Advertising Cloud is misrepresented in the Experience Cloud.
- Adobe Advertising Cloud does not create users automatically when user has been created in the Experience Cloud.
- The Experience Cloud cannot be linked to Adobe Target, if the Adobe Target login can be used on multiple Target servers.
- Experience Cloud interface can slow down when in parallel use by many users.
- Search&Promote linking is not available from the Organizations & Product Access page.
- Adobe Advertising Cloud simulation cards are not rendering correctly.
- Filters applied to trended reports from Analytics are not applied to cards in Experience Cloud.
- Filters applied to trended reports from Analytics are not applied to cards in Experience Cloud.
- Some Excel or CSV files cannot be uploaded to a board.
- Some users may not be able to link their audience management account with their Experience Cloud.
- Some users may experience error when sharing Analytics segments in the Experience Cloud.
- Some users may not be able to drill down to subfolders in Asset Selector.
- Some users are not able to share AdLens gadgets in the Experience Cloud.
March 2014
Fixes
- Added the ability to remove your avatar image.
- Fixed an issue preventing you from unlinking your Adobe Advertising Cloud accounts.
Known Issues
- Deleting an image in Experience Cloud Assets does not warn if the image is used in Adobe Target Essentials.
- Refreshing a card from Analytics can sometimes lead to an empty chart in the expanded card.
- Users must log out and log back in for all permission and entitlement changes to take effect.
- When
Remember me
is not selected during login, the user will be logged out after 15 minutes. - Analytics application landing page shows formatting errors.
- The Comments link on asset card view is not selectable.
- Experience Cloud interface can slow down when in parallel use by many users
- Experience Cloud cannot be linked to Adobe Target, if the Adobe Target login can be used on multiple Target servers.
- Logging in to Experience Cloud takes longer than a second.
- After adding a custom tag to an asset, no other metadata changes can be persisted.
- Adobe Advertising Cloud does not create users automatically when user has been created in Experience Cloud.
- Options in combo boxes for adding new users temporarily disappear while typing.
- Data shared from Advertising Cloud is mis-represented in Experience Cloud.
- Sharing Flickr images fails.
- Filters applied to trended reports from Analytics are not applied to cards in Experience Cloud.
- Group and entitlement changes made in user management only take effect after a new login.
- Search&Promote linking is not available from Organizations & Product Access.
- Users have to refresh the board to make the deleted cards disappear from view.
- Some Excel or CSV files cannot be uploaded to a board.
- Adobe Advertising Cloud simulation cards are not rendering correctly.
- Some PNG files cannot be rendered on a card.
- Beta feedback cannot be submitted.
February 2014
card is now hidden if the application does not allow a data refresh.
Fixes
- Fixed an issue that prevented shared Analytics reports from applying segment filters.
- Fixed an issue causing applications to display on the Experience Cloud Solutions page as linked, even if the applications accounts were not linked.
- Fixed an issue that prevented Adobe Target customers in Asia from being able to select the Continue to Experience Cloud button on the linking page.
- Fixed an issue that prevented the sharing of YouTube videos.