Release Notes

These release notes describe the initial release of Payment Services and include:

New New features
Fixed issue Fixes and improvements
Known issue Known issues

For feature changes and fixes released outside of the regular feature release version, review the Hosted service updates sections.

Learn more about upcoming releases, product support, and which Adobe Commerce versions support the Payment Services extension, see the Adobe Commerce Release schedule and Product Availability topics.

Hosted service updates

These release notes describe feature changes and fixes that occurred and were released outside of the regular feature releases for the hosted service.

Hosted service updates

March 5, 2024

Fixed issue Now, merchants can copy data from the Dashboard grids by selecting the content of a single cell.

October 10, 2023

New issue Now, merchants can filter credit and debit card transactions by the last four digits of the card number in the Transactions report.

July 12, 2023

Fixed issue An issue introduced in the Payment Services 2.1.0 release that prevented authorization voids placed by previous extension versions is now resolved. Merchants using any version of Payment Services can void authorizations.

June 9, 2023

New Now, merchants can configure only PayPal payment buttons—and not use the PayPal credit card payment option. This allows merchants to provide various payment options, including Venmo and PayPal payment buttons, and use an existing credit card provider instead of the PayPal credit card payment option.

New Added a data visualization view, which appears on the Payment Service Home, for the Order payment status report.

Fixed issue Previously, the PayPal PayLater button did not appear in checkout for UK merchants. That issue is resolved.

Fixed issue Report data visualization views are now appearing on Payment Services Home when Payment Services is disabled.

January 25, 2023

Known issue New installations of Payment Services are unable to configure Commerce Services, rendering Payment Services inoperable. To fix this issue, update your Payment Services extension to version 1.5.3.

September 12, 2022

New The increment_id is now available for use in reconciling payouts in external ERP systems. It is propagated to the custom_id and invoice_id, visible in both the PayPal webhook and the merchant activity detail for a payout.

August 31, 2022

Fixed issue When a new merchant accesses the Payment Services Home for the first time, the page now loads immediately to display the content instead of requiring a page refresh.

August 9, 2021

New Apple Pay is now available as a PayPal Smart Button. This payment option enables customers to use the Touch ID feature on their iOS or macOS device to select Apple Pay. Apple Pay processes the payment using the credit and debit card payment credentials stored on the device.

June 28, 2021

New Disputes for store orders are now available in the Order payment status report. You can address disputes by navigating directly to the PayPal Resolution Center from Payment Services.

New User experience improvements from Payment Services Home include the ability to modify a configuration at the current inheritance level and improvements to the display of the header and navigation.

New You can now see warnings when you switch from sandbox mode to production mode and when you attempt to navigate away from a view with updates that have not been saved.

New You can now customize the data that displays in the Order payment status report and the Payouts report by showing or hiding columns using the Column settings control.

v2.4.2

April 11, 2024

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer

New Added support for Adobe Commerce 2.4.7.

v2.4.1

April 4, 2024

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer

Fix Fixed a PCI compatibility issue with newer Adobe Commerce releases. Now, Payment Services is adapted to checkout requirements in Adobe Commerce as the payment option.

Fix PayLater and Venmo are correctly displayed in Adobe Commerce. Fixed an error that disallowed the Admin to show PayLater and Venmo toggle options.

v2.4.0

March 20, 2024

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer

New Merchants can successfully configure Google Pay throughout the purchase experience, similar to other payment buttons in Payment Services through the Admin.

New Payment Services supports Google Pay through GraphQL allowing merchants to have a headless Commerce experience with the Google Pay payment method.

New Now, the Payment Services basic checkout feature is bundled for Adobe Commerce and Magento Open Source merchants. Payment Services can now support merchants with businesses in any of 200 geographies worldwide. Payment Services basic checkout provides debit/credit, PayPal, Venmo (where available), and PayLater (where available) options in a self-service onboarding.

Fix Receiving payment confirmation for some transactions may be delayed. In that case, now merchants can get an updated payment status for an order. Payment services detects the pending status of a payment transaction in an order by detecting pending transactions and proactively monitoring these transactions and updating when the pending status has been captured.

v2.3.4

March 1, 2024

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer

New Fixed async checkout compatibility.

Fix Fixed an error where a vault token not belonging to Payment Services could not be deleted.

v2.3.3

February 14, 2024

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer

New Added support for PHP 8.3

Fix Fixed an error with the is_deleted flag. Now, orders do not fail due to the Rejected status sent from the extension.

v2.3.2

January 26, 2024

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer

Fix Fixed REST/GraphQL performance issues. Now, the credit card button renders when fetched through the API.

v2.3.1

December 7, 2023

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer

New The credit/debit card brand or payment method type is now available from the following locations:

  • the customer order page on the storefront
  • the order confirmation email sent to the shopper
  • from the order details view in the Commerce Admin.

v2.3.0

December 1, 2023

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer

New Payment Services now supports GraphQL integration. With GraphQL support for PayPal payment buttons, hosted fields, and Apple Pay, Payment Services now supports a headless Commerce setup.

v2.2.1

September 27, 2023

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer

Fixed issue Fixed an issue that incorrectly populated the new header attribute correctly in Storefront when sending the extension version with the latest release. Previously, with the 1.3.0 release of the Commerce Services connector, you could not extend the User-Agent header from the Payment Services extension.

v2.2.0

August 30, 2023

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer

New Added an integration with Signifyd, which provides automated fraud protection services.

New Promoted Apple Pay to a separate payment option, outside of the PayPal payment buttons, to increase shopper visibility of the payment option and to allow merchants to control the placement and styling of Apple Pay.

New Improved the user experience of credit card fields checkout, including styling enhancements such as adding payment icons, to lower shopper cognitive load and increase conversions.

New Added functionality to allow merchants to sort the order of their payment options to prioritize certain payment options. This functionality encourages a higher checkout conversation rate.

New Merchants can now efficiently monitor the health of their stores and identify any transaction issues using the new Transactions report available from the Payment Services Admin home page. The report presents data about transaction authorization rates and negative transaction trends as well.

v2.1.0

June 9, 2023

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer

New Added support for Adobe Commerce 2.4.7-beta1.

New Added availability in the following countries and associated currencies: Australia, France, United Kingdom.

New Added expanded resources for Admin roles to ensure Admin users can create and manage orders for customers and can see Payment Services in the Sales menu.

New Added auto-voiding for orders that incur errors during checkout.

New Created functionality to show the credit/debit card payment option button on the checkout page.

v2.0.0

March 10, 2023

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer

New Added support for PHP 8.2 and Adobe Commerce 2.4.6. Not compatible with PHP 7.x.

v1.6.1

March 10, 2023

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0-2.4.5-p2

Fix Fixed an issue that prevented new Payment Services merchants from using checkout in the Admin. Payment Services was previously using the Commerce customer ID, which does not exist for new customers.

Fix Fixed an issue that caused the specified shipping address state to be replaced by the state in the default tax settings during checkout using the PayPal option. Now, customers can have their orders shipped to a state other than the one configured as the default in the merchant’s tax settings.

Fix Fixed an issue preventing customers from using card vaulting to complete a purchase or delete a vaulted payment method for a store using the Authorize and Capture payment action. Previously, a “Provider Vault ID not found” error appeared when the customer attempted to use or modify their vaulted credit cards.

v1.6.0

February 17, 2023

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer

New Added PCI 3DS compliance feature for merchants transacting in the European Union (EU) and Britain. This additional layer of security, which requires buyers to authenticate with their credit card issuer, helps prevent online fraud and is required as part of European Union (EU) compliance regulations.

New Added the ability to enable card vaulting in the Admin. This allows merchants to create an order for customers in the Admin using their vaulted payment methods.

v1.5.4

January 29, 2023

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer

Fixed issue Fixed an issue that prevented buyers from placing an order using payment buttons on the product page, mini cart, and cart. Buyers can now complete orders successfully.

v1.5.3

January 25, 2023

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer

Fixed issue Released a fix to a backward incompatible known issue. This release locks the service ID extension version to the latest stable version, which reenables new Payment Services installations to configure Commerce Services.

v1.5.2

December 22, 2022

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer

Fixed issue Improved invoicing in Payment Services when a payment method is declined.

Fixed issue Payment Services now correctly displays PayPal payment buttons for merchants using Fire Checkout’s custom template for the checkout page. Previously, the minicart intermittently displayed the buttons.

v1.5.1

November 23, 2022

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer

New Payment Services now includes the version number in the user agent header so that requests can track, filter, or deprecate unused endpoints.

Fixed issue Payment Services now correctly displays order data when an order is placed from the product page using payment buttons.

v1.5.0

November 18, 2022

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer

New A shopper can now vault (save) their credit card information during checkout to use in a later purchase for the same or another store within the same merchant account.

New Merchants can now enable the Instant Purchase Commerce feature for their stores so that shoppers can (use vaulted credit card information) to expedite checkout.

v1.4.1

October 14, 2022

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer

Fix When a customer’s payment method is declined, the visible error message is more descriptive. It advises the customer to reenter payment information and try again, try another payment method, or to contact their bank about the declined the transaction.

v1.4.0

September 30, 2022

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer

New Payment Services now includes the ability to set up a merchant account to use multiple PayPal business accounts. This enables the merchant to operate your stores in multiple countries using different currencies, or to use Adobe Commerce for a portion of your business.

New Merchants can add a Soft Descriptor to websites or individual store views configuration that show on customer transaction bank statements to delineate brands, stores, or product lines.

New Enable or disable credit card fields and PayPal payment buttons for checkout in Payment Services settings.

Fixed issue When a customer clicks Edit cart, the page redirects to the cart page and shows the updated items instead of showing an empty cart.

v1.3.1

September 6, 2022

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer

Fixed issue Now, when a merchant’s store is capturing an order authorized with a non-global currency, the capture process completes and no error is shown.

v1.3.0

August 9, 2022

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer

New General availability release—Payment Services is now supported by Adobe Commerce and Magento Open Source versions 2.4.0 to 2.4.5.

Fixed issue Apple Pay is now compatible with the Safari browser v15.5 on mobile and desktop.

v1.2.0

June 29, 2022

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer

Known issue Apple Pay is incompatible with the Safari browser v15.5 on mobile and desktop. When using Safari version 15.5, you are not able to complete checkout with Apple Pay.

Fixed issue Previously, when a logged-in user selected a billing/shipping address other than the default address for their account, checkout failed. Now, the selected billing/shipping address is sent (instead of the default saved address) and checkout is completed successfully.

Fixed issue If you disable PayPal payment buttons for checkout, no errors are shown.

Fixed issue Payments no longer fail during checkout when a guest user enters a phone number that includes dashes.

Fixed issue When Commerce Services credentials are invalid, Payment Services now alerts you by displaying a credentials error from the Payment Services Home in the Admin.

Known issue Payment Services is incompatible with commerce-data-export v101.20 and higher, which renders it incompatible with the Channel manager extension.

v1.1.0

March 31, 2022

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer

New General availability release—Payment Services is now supported by Adobe Commerce and Magento Open Source versions 2.4.0 to 2.4.4.

New The Payment Services extension for Adobe Commerce and Magento Open Source is now available for Canadian merchants. Merchants can view payments configuration in either French or English.

New Payment Services supports Canadian dollars (CAD) for credit cards and PayPal transactions.

New Merchants can onboard Payment Services extension in English or French languages.

New Merchants can now view financial reports, both the Order payment status and Payouts reports, in Canadian dollars (CAD).

Fixed issue Payment Services is now compatible with PHP 8.1.

Fixed issue Improved Sandbox mode alert to display proper alerts with multiple stores.

Fixed issue You can now enable and disable available payment methods, such as Venmo, at the store view level. Previously, you could configure payment methods per website only.

Fixed issue You can now selectively enable or disable individual PayPal payment buttons.

Fixed issue Previously removed products do not appear in the cart on the Review Order page.

Known issue Test credit card transactions may fail with PayPal when processing payments in a sandbox environment.

v1.0.0

November 29, 2021

[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer

New General availability release—Payment Services is now supported by Adobe Commerce and Magento Open Source versions 2.4.0 to 2.4.3-p1.

New The Payment Services extension for Adobe Commerce and Magento Open Source can be installed either for Adobe Commerce on cloud infrastructure or On-premises instances. These methods require the use of a Command Line Interface.

New Payment Services supports a sandbox account that allows merchants to assess the extension in test mode.

New Merchants can configure the Payment Services extension with basic payment behaviors, such as utilizing Authorize and Capture switching between sandbox or production environments.

New Your shoppers can check out with Payment Services or via manual order creation.

New Comprehensive reporting, via Order payment status and Payouts reports, are available for Payment Services to give you a clear view of your store’s orders and related payments.

New Payment Services supports flexible tiered pricing, based on total processing volume, adapted to any merchant.

New You can easily customize the look and feel of PayPal payment buttons and credit card fields for the Payment Services extension.

Known issue Using incorrect Composer keys during installation of the extension prevents the user from authenticating with the correct MAGEID.

Known issue Payment Services reports may not synchronize immediately.

Known issue Your PayPal sandbox account for Payment Services cannot be verified if you create that account during onboarding.

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