These release notes describe the initial release of Payment Services and include:
New features Fixes and improvements Known issues
For feature changes and fixes released outside of the regular feature release version, review the Hosted service updates sections.
Learn more about upcoming releases, product support, and which Adobe Commerce versions support the Payment Services extension, see the Adobe Commerce Release schedule and Product Availability topics.
Hosted service updates
These release notes describe feature changes and fixes that occurred and were released outside of the regular feature releases for the hosted service.
Hosted service updates
August 30, 2024
Now, merchants can filter transactions by the Payment Detail in the transactions report for more detailed and accurate payment methods data.
July 15, 2024
Now, merchants can filter transactions by the Commerce customer email in the transactions report. Enter the customer email to filter transactions for that specific email.
July 9, 2024
Now, merchants can view the Commerce customer ID as a column in the transactions report to help identify transactions that a particular customer has placed. In addition, merchants can filter the transactions report by this Commerce customer ID for associated orders.
March 5, 2024
Now, merchants can copy data from the Dashboard grids by selecting the content of a single cell.
October 10, 2023
Now, merchants can filter credit and debit card transactions by the last four digits of the card number in the Transactions report.
July 12, 2023
An issue introduced in the Payment Services 2.1.0 release that prevented authorization voids placed by previous extension versions is now resolved. Merchants using any version of Payment Services can void authorizations.
June 9, 2023
Now, merchants can configure only PayPal payment buttons—and not use the PayPal credit card payment option. This allows merchants to provide various payment options, including Venmo and PayPal payment buttons, and use an existing credit card provider instead of the PayPal credit card payment option.
Added a data visualization view, which appears on the Payment Service Home, for the Order payment status report.
Previously, the PayPal PayLater button did not appear in checkout for UK merchants. That issue is resolved.
Report data visualization views are now appearing on Payment Services Home whenPayment Services is disabled.
January 25, 2023
New installations of Payment Services are unable to configure Commerce Services, rendering Payment Services inoperable. To fix this issue, update your Payment Services extension to version 1.5.3.
September 12, 2022
The increment_id is now available for use in reconciling payouts in external ERP systems. It is propagated to the custom_idandinvoice_id, visible in both the PayPal webhook and the merchant activity detail for a payout.
August 31, 2022
When a new merchant accesses the Payment Services Home for the first time, the page now loads immediately to display the content instead of requiring a page refresh.
August 9, 2021
Apple Pay is now available as a PayPal Smart Button. This payment option enables customers to use the Touch ID feature on their iOS or macOS device to select Apple Pay. Apple Pay processes the payment using the credit and debit card payment credentials stored on the device.
June 28, 2021
Disputes for store orders are now available in the Order payment status report. You can address disputes by navigating directly to the PayPal Resolution Center from Payment Services.
User experience improvements from Payment Services Home include the ability to modify a configuration at the current inheritance level and improvements to the display of the header and navigation.
You can now see warnings when you switch from sandbox mode to production mode and when you attempt to navigate away from a view with updates that have not been saved.
You can now customize the data that displays in the Order payment status report and the Payouts report by showing or hiding columns using the Column settings control.
v2.9.0
November 7, 2024
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
Payment Services now supports an upgraded SDK URL for Apple Pay, improving the integration for merchants using Apple Pay. This feature is compatible with macOS 14 and later, devices running earlier versions of macOS will not display this functionality.
Updated the Checkout, Product, Cart, and MiniCart pages to support the upgraded SDK URL for Apple Pay, enhancing the user experience for merchants who offer Apple Pay as a payment option.
Improved shipping estimates based on Apple Pay address, allowing customers to view accurate shipping costs during checkout.
Fixed various Payment Services issues at checkout, improving the reliability of the payment process for merchants and shoppers.
Fixed an issue where the customer’s first and last names were not added to the order when using smart buttons for express checkout.
Resolved an issue where merchants were unable to complete checkout using the Zero Subtotal Checkout payment option when the total amount was free.
v2.8.1
September 13, 2024
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
Fixed an issue with the cache of SDK parameters when using multiple scopes in Payment Services. SDK configuration is now cached separately for each scope instead of under a single key. This ensures that each scope’s cache is invalidated independently, improving reliability when managing multiple scopes.
v2.8.0
September 13, 2024
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
Payment Services now supports sending tracking number information to PayPal when a tracking number is entered in Adobe Commerce.
Payment Services has optimised the request process to the merchant registry when customers visit the Commerce checkout page. Previously, separate requests were made for each Payment Method (Hosted Fields, Google Pay, Apple Pay, and Smart Buttons). This improvement reduces the number of calls, enhancing performance and efficiency during the checkout process.
Payment Services now prevents the PayPal/Google Pay popup from opening if the shopper has not agreed to merchant created custom terms and conditions on the checkout page.
Payment Services has addressed an issue related to the line item breakdown of tax on the PayPal portal. If the shipping cost of an order has tax associated with it, the tax will be included as part of the shipping cost, and will be visible this way in the line item details shown in the PayPal portal.
v2.7.0
August 2, 2024
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
Payment Services now supports line item data at the order level. This feature allows merchants to see detailed information about the items in an order, such as product details, quantity, and price (including sales tax, discounts, and other relevant information).
Payment Services improves the Configuration in the Admin experience for merchants for an easier and more intuitive onboarding process. This feature allows merchants to reset their Payment Services IDs.
Payment Services includes a Payment failure notification. This feature provides near real-time notifications of payment failures to merchants, so orders can be saved by reaching out to the shopper and potentially improve issue resolution.
Fixed an issue where the Google Pay popup was blocked by Safari. Shoppers can now complete their Google Pay payment transactions on Safari.
Fixed an issue when a merchant adds customized terms and conditions to the checkout page. During an express checkout a shopper now has the ability to accept these terms and conditions to complete the checkout without any issues.
Improved In-Store Pickup (ISPU) functionalities with InstantPurchase. ISPU Delivery Methods are no longer displayed when a shopper places an order with InstantPurchase.
Fixed an issue within the Configuration Page country selector that occurred when the merchant’s country is set to Germany.
v2.6.0
June 4, 2024
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
Now, Payment Services supports L2/L3 pricing capabilities. This feature is only available for Payment Services customers with IC++ pricing enabled. If you want to use L2/L3 processing data for Payment Services, contact your Payment Services account manager.
Payment Services allows you to enable Apple Pay directly from the extension without downloading and hosting the domain association file.
v2.5.0
April 23, 2024
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
Fixed an issue that incorrectly populated the order amount totals during checkout between PayPal and Adobe Commerce. Now, Merchants can ensure that order amount totals are correct when placing an order.
v2.4.2
April 11, 2024
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
Added support for Adobe Commerce 2.4.7.
v2.4.1
April 4, 2024
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
Fixed a PCI compatibility issue with newer Adobe Commerce releases. Now, Payment Services is adapted to checkout requirements in Adobe Commerce as the payment option.
PayLater and Venmo are correctly displayed in Adobe Commerce. Fixed an error that disallowed the Admin to show PayLater and Venmo toggle options.
v2.4.0
March 20, 2024
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
Now, the Payment Services basic checkout feature is bundled for Adobe Commerce and Magento Open Source merchants.Payment Services can now support merchants with businesses in any of 200 geographies worldwide.Payment Services basic checkout provides debit/credit, PayPal, Venmo (where available), and PayLater (where available) options in a self-service onboarding.
Receiving payment confirmation for some transactions may be delayed. In that case, now merchants can get an updated payment status for an order. Payment services detects the pending status of a payment transaction in an order by detecting pending transactions and proactively monitoring these transactions and updating when the pending status has been captured.
v2.3.4
March 1, 2024
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
Fixed async checkout compatibility.
Fixed an error where a vault token not belonging to Payment Services could not be deleted.
v2.3.3
February 14, 2024
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
Added support for PHP 8.3
Fixed an error with the is_deleted flag. Now, orders do not fail due to the Rejected status sent from the extension.
v2.3.2
January 26, 2024
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
Fixed REST/GraphQL performance issues. Now, the credit card button renders when fetched through the API.
v2.3.1
December 7, 2023
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
The credit/debit card brand or payment method type is now available from the following locations:
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
Fixed an issue that incorrectly populated the new header attribute correctly in Storefront when sending the extension version with the latest release. Previously, with the 1.3.0 release of the Commerce Services connector, you could not extend the User-Agent header from the Payment Services extension.
v2.2.0
August 30, 2023
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
Promoted Apple Pay to a separate payment option, outside of the PayPal payment buttons, to increase shopper visibility of the payment option and to allow merchants to control the placement and styling of Apple Pay.
Improved the user experience of credit card fields checkout, including styling enhancements such as adding payment icons, to lower shopper cognitive load and increase conversions.
Added functionality to allow merchants to sort the order of their payment options to prioritize certain payment options. This functionality encourages a higher checkout conversation rate.
Merchants can now efficiently monitor the health of their stores and identify any transaction issues using the new Transactions report available from thePayment Services Admin home page. The report presents data about transaction authorization rates and negative transaction trends as well.
v2.1.0
June 9, 2023
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
Added expanded resources for Admin roles to ensure Admin users can create and manage orders for customers and can seePayment Services in the Sales menu.
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
Added support for PHP 8.2 and Adobe Commerce 2.4.6. Not compatible with PHP 7.x.
v1.6.1
March 10, 2023
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.4 and newer
Fixed an issue that prevented new Payment Services merchants from using checkout in the Admin.Payment Services was previously using the Commerce customer ID, which does not exist for new customers.
Fixed an issue that caused the specified shipping address state to be replaced by the state in the default tax settings during checkout using the PayPal option. Now, customers can have their orders shipped to a state other than the one configured as the default in the merchant’s tax settings.
Fixed an issue preventing customers from using card vaulting to complete a purchase or delete a vaulted payment method for a store using the Authorize and Capture payment action. Previously, a “Provider Vault ID not found” error appeared when the customer attempted to use or modify their vaulted credit cards.
v1.6.0
February 17, 2023
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer
Added the ability to enable card vaulting in the Admin. This allows merchants to create an order for customers in the Admin using their vaulted payment methods.
v1.5.4
January 29, 2023
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer
Fixed an issue that prevented buyers from placing an order using payment buttons on the product page, mini cart, and cart. Buyers can now complete orders successfully.
v1.5.3
January 25, 2023
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer
Released a fix to a backward incompatible known issue. This release locks the service ID extension version to the latest stable version, which reenables new Payment Services installations to configure Commerce Services.
v1.5.2
December 22, 2022
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer
Improved invoicing in Payment Services when a payment method is declined.
Payment Services now correctly displays PayPal payment buttons for merchants using Fire Checkout’s custom template for the checkout page. Previously, the minicart intermittently displayed the buttons.
v1.5.1
November 23, 2022
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer
Payment Services now includes the version number in the user agent header so that requests can track, filter, or deprecate unused endpoints.
Payment Services now correctly displays order data when an order is placed from the product page using payment buttons.
v1.5.0
November 18, 2022
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer
When a customer’s payment method is declined, the visible error message is more descriptive. It advises the customer to reenter payment information and try again, try another payment method, or to contact their bank about the declined the transaction.
v1.4.0
September 30, 2022
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer
Payment Services now includes the ability to set up a merchant account to use multiple PayPal business accounts. This enables the merchant to operate your stores in multiple countries using different currencies, or to use Adobe Commerce for a portion of your business.
Merchants can add a Soft Descriptor to websites or individual store views configuration that show on customer transaction bank statements to delineate brands, stores, or product lines.
Apple Pay is now compatible with the Safari browser v15.5 on mobile and desktop.
v1.2.0
June 29, 2022
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer
Apple Pay is incompatible with the Safari browser v15.5 on mobile and desktop. When using Safari version 15.5, you are not able to complete checkout with Apple Pay.
Previously, when a logged-in user selected a billing/shipping address other than the default address for their account, checkout failed. Now, the selected billing/shipping address is sent (instead of the default saved address) and checkout is completed successfully.
If you disable PayPal payment buttons for checkout, no errors are shown.
Payments no longer fail during checkout when a guest user enters a phone number that includes dashes.
When Commerce Services credentials are invalid,Payment Services now alerts you by displaying a credentials error from the Payment Services Home in the Admin.
Payment Services is incompatible with commerce-data-export v101.20 and higher, which renders it incompatible with the Channel manager extension.
v1.1.0
March 31, 2022
[Supported]{class="badge informative" title="Supported"} Adobe Commerce versions 2.4.0 and newer
The Payment Services extension for Adobe Commerce and Magento Open Source is now available for Canadian merchants. Merchants can view payments configuration in either French or English.
Payment Services supports Canadian dollars (CAD) for credit cards and PayPal transactions.
