Pre-setup tasks for Amazon sales channel

Before Store Integration, you must ensure that your Amazon Seller Central account and your Commerce account are ready for the integration. To successfully integrate, there are some required pre-setup tasks.

When you set up your first Amazon store in Amazon sales channel, a list of setup tasks appears. It is recommended that you review these tasks before you add an Amazon store. After adding your first store, you can review these tasks in the Learning and Preparation view of the Amazon sales channel home page.

1. Enable background tasks in Commerce

All products and data synced between Commerce and Amazon is managed by a cron job. When you complete tasks such as add or update listings and receive orders, a cron job sends and receives data between your Commerce backend and your Amazon Seller Central account.

2. Create your Amazon Seller Central account

Before you begin to set up your Amazon sales channel, you must have an active Amazon Seller Central account. If you don’t have an existing Amazon Seller account in the North America (US, CA, MX) or European (UK) region, you can complete Amazon’s seller account setup process.

Amazon sales channel requires a Professional Seller account on Amazon Seller Central. Amazon charges a monthly subscription and fees for selling. See Amazon: Choose your selling plan.

3. Make sure you are an approved Amazon seller

To integrate, you must have an approved Amazon Seller Central account. Your account must not have any restrictions for products or categories. Some products and categories require approval before creating listings. Review Amazon policies for category and product approval to ensure that your products are approved. See Amazon: Categories and products requiring approval (Seller Central login required).

It is also important to ensure that you have configured the following in your Amazon Seller Central account:

  • Ensure that your return policy is as good as or better than the Amazon return policy. See Amazon: Return Policy.

  • Ensure that your tax settings are configured. See Amazon: Tax Policies (Seller Central login required).

  • Ensure that your shipping methods are configured accurately. To set up the shipping methods that Commerce are offered to customers to fulfill your Amazon orders, update the Amazon: Shipping Settings in your Amazon Seller Central account.

4. Make sure that your VAT is configured for your stores

(Primarily used by UK sellers.) Amazon recommends signing up for the Amazon VAT Calculation Service. If you choose a different method, you are responsible for VAT compliance.

It may take 10-14 days for Amazon to verify and activate your VAT Calculation Service account.

5. Increase the number of automatic catalog matches

During onboarding, Amazon sales channel uses product attributes to match your existing Amazon listings (if applicable) to existing products in your Commerce catalog. After onboarding, these product attributes are used to publish your Commerce catalog items to an Amazon listing and to sync your product data between Commerce and Amazon.

To have the highest number of Commerce products automatically match with Amazon listings, you should create a set of product attributes for your Commerce catalog. Before you set up your Amazon sales channel store, you should add Commerce product attributes to match these Amazon attributes, for example: ASIN, EAN, ISBN, UPC, or GCID. See Create a product attribute in Commerce.

6. Configure your currency and conversion (as needed)

If your Amazon store uses a different currency than is configured for your Commerce store, enable the currency and set the currency conversion rate.

7. Create a product condition attribute (as needed)

If your Amazon listings contain more than one product condition (such as new, used, or like new), create a Commerce attribute and assign condition values. You must map this attribute during onboarding to the Amazon Condition product attribute. See Creating Attributes for Amazon.

8. Configure your Amazon Seller Central shipping method

To set up shipping methods that you want to offer for fulfilling your Amazon orders, refer to Settings & Shipping Settings in your Amazon Seller Central account.

Additional configurations

When your Amazon account is set up and active, there are several Commerce recommendations that help streamline the Amazon sales channel onboarding process.

Review and note any products that you want to exclude

You may not want some products to be listed on Amazon. Amazon sales channel has a listing rule engine that is used to determine which products are eligible for publishing to Amazon. Listing rules allow you to select subsets of products to be published (or not published) to your Amazon Seller Central account, such as by category selection or by defining one or more product attributes. Like Commerce catalog or shopping cart price rules, product attributes used for Amazon listing eligibility must have Use for Promo Rule Conditions set to Yes. See the Use for Promo Rule Conditions in Product Attributes.

Set your Amazon Seller Central region to inactive

To help facilitate error-free data transition during integration, it is recommended that you set your Amazon region to Inactive status in Settings > Account Info > Vacation Settings. When your setup is complete, change the status back to Active in Amazon.

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