Step 3. Complete the details for each sales email message
-
If necessary, expand
-
Verify that Enabled is set to
Yes
(default). -
Set New Order Confirmation Email to the store contact that appears as the sender of the message.
-
Set New Order Confirmation Template to the template that is used for the email that is sent to registered customers.
-
Set New Order Confirmation Template for Guest to the template that is used for the email that is sent to guests who do not have an account with your store.
-
For Send Order Email Copy To, enter the email address of anyone who is to receive a copy of the new order email.
If sending a copy to multiple recipients, separate each address with a comma.
-
Set Send Order Email Copy Method to one of the following:
Bcc
- Sends a blind courtesy copy by including the recipient in the header of the same email that is sent to the customer. The BCC recipient is not visible to the customer.Separate Email
- Sends the copy as a separate email.
-
Expand
-
Complete the configuration for the remaining sales email types:
- Invoice / Invoice Comments
- Shipment / Shipment Comments
- Credit Memo / Credit Memo Comments
-
When complete, click Save Config.
When prompted, click the Cache Management link in the message at the top of the workspace and clear all invalid caches.