[SaaS only]{class="badge positive" title="Applies to Adobe Commerce as a Cloud Service projects only (Adobe-managed SaaS infrastructure)."}

Commerce Admin in Adobe Unified Experience

The Commerce Admin for Adobe Commerce as a Cloud Service opens in Adobe Unified Experience when you select an instance name in Commerce Cloud Manager.

The Adobe Unified Experience interface provides the shared top navigation used across Adobe products, an updated left navigation, and refreshed Admin page styling.

You can switch between organizations, products, and Commerce instances, and access help, notifications, and account preferences from the top navigation. Your existing Commerce role permissions continue to determine which Admin menu items you can access.

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Open the Commerce Admin

After you sign in to Adobe Experience Cloud, open Commerce Cloud Manager. Then, select an instance to open the Admin in Unified Experience.

The sign-in flow lets you move between Commerce instances without signing in separately to each instance.
You can move between Adobe products and Commerce instances without further sign-in prompts.

For the access procedure, see Access an instance in the Adobe Commerce as a Cloud Service Guide.

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Choose an Admin interface classic-ui

For the initial release of the Commerce Admin in Unified Experience, Adobe Commerce as a Cloud Service supports two Commerce Admin experiences, Adobe Unified Experience and the Classic UI.

By default, when you select a Commerce instance in Commerce Cloud Manager, the Commerce Admin opens in Adobe Unified Experience. To switch back to the Classic UI, use an existing bookmark or find the URL for the Classic UI. See Open Classic UI.

The links for the Unified Experience and Classic UI are available in the instance details panel in Commerce Cloud Manager.

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Illustration based on the instance-list screenshot and the updated instance-details design. The URLs shown use staging hosts.

URL formats

Unified Experience identifies the organization after @ and the instance after in:. Classic UI places the instance ID directly after the hostname.

For example, these staging URLs open the same instance:

These staging hostnames are not production URLs. Always use your instance links from Commerce Cloud Manager rather than constructing URLs.

Open Classic UI

To open the Classic UI:

There is no interface switch inside the Admin. Use Commerce Cloud Manager or a saved Admin URL to return to the classic interface if you need it.

Identify your organization and instance

Before you make changes, check the organization and instance that you are working in:

Use the environment badge to distinguish a production instance from a sandbox when you switch between instances.

Switch organizations, products, and instances

The top navigation provides separate controls for switching your working context.

Switch organizations

Use the organization switcher in the top navigation to move between the organizations that you have access to.

Organization switcher

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See it in action

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The account menu also shows which organization you are working in. Select your profile picture ( {width="24"}) in the top navigation, and then check the Organization line.

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The instances that you can open belong to the organization that you are working in. To change instances, see Switch Commerce instances.

Switch products

Use the product switcher ( {width="24"}) in the top navigation to change applications at any time. It works the same way as in other Adobe products.

Product switcher menu

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See it in action

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For Adobe Commerce as a Cloud Service user and role management, see User management.

Switch Commerce instances

The top navigation includes an instance switcher button. It always shows the Production or Sandbox badge and the name of the instance that you are in.

The instance is part of the page URL, so you can bookmark or share a link that opens a specific instance. If you open the Admin without an instance in the link, it loads the last instance that you used.

Use the left navigation

The Commerce Admin menu appears in the left navigation of Adobe Unified Experience. Expand or collapse menu sections to find the tools that you need, or type to jump to a menu item.

The menu is specific to the instance that you are working in. When you switch instances, the left navigation updates to match.

Your existing role permissions carry over. You see only the menu items that your role allows.

Continue to use the Admin Guide for tasks such as managing products, orders, customers, and configuration. Admin pages have refreshed styling, so their appearance can differ from screenshots of Classic UI in this guide.

Commerce Admin left navigation

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See it in action

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Get help and provide feedback

To access resources without leaving your Commerce Admin, open the help panel using the help icon ( {width="24"}) in the top navigation.

Help, support, and feedback are available in context. You stay in your Commerce Admin and do not lose your place.

Help panel

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See it in action

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View notifications view-notifications

To view notifications, requests, and product announcements in context, open the notifications panel using the bell icon ( {width="24"}) in the top navigation.

The panel brings your Requests, Notifications, and Announcements together in one place. You do not need to leave the Commerce Admin to see any of them.

Use the bell icon in the Unified Experience top navigation for this panel, rather than the notification control within the Commerce page header. For instructions about Commerce Admin inbox messages, see Message inbox.

Notifications panel

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See it in action

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Manage account preferences

Select your profile picture ( {width="24"}) in the top navigation to open the account menu. From this menu, you can:

Account menu with dark mode

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See it in action

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Updated page styling

Pages in the Commerce Admin have a refreshed look that matches Adobe Unified Experience. More restyling is planned for later releases.