Free Shipping

Free Shipping

FieldScopeDescription
EnabledWebsiteWhen enabled, Free Shipping appears as an option in the Shipping section during checkout. Options: Yes / No
TitleStore ViewThe name that is used for this shipping method during checkout.
Method NameStore ViewA name that describes the method of calculation that is used to produce a shipping estimate. The method name appears next to the calculated estimated rate in the shopping cart. The default value is Free.
Minimum Order AmountWebsiteThe minimum purchase that is required to apply Free Shipping to an order.
Include Tax to AmountWebsiteDetermines if tax is included in the Minimum Order Amount calculation. Options:
Yes – Tax is included when calculating the Minimum Order amount (Subtotal + Tax - Discount).
No – Tax is not included tax when calculating the Minimum Order amount (Subtotal - Discount).
Displayed Error MessageStore ViewA message that appears if a customer chooses Free Shipping, but for some reason the method is not available.
Ship to Applicable CountriesWebsiteIdentifies the countries where you offer Free Shipping. Options:
All Allowed Countries - Customers from any country specified in the store configuration can use Free Shipping.
Specific Countries - Customers from only specific countries can use Free Shipping.
Ship to Specific CountriesWebsiteIdentifies each country where customers can use Free Shipping.
Show Method if Not ApplicableWebsiteDetermines if Free Shipping appears as an option during checkout if the method does not apply to the purchase. Options: Yes / No
Sort OrderWebsiteA number that determines the order that Free Shipping appears when listed with other delivery methods during checkout.

Table Rates

Table Rates

FieldScopeDescription
EnabledWebsiteWhen enabled, Table Rates appears as an option in the Estimate Shipping and Tax section of the shopping cart, and in the Shipping section during checkout. Options: Yes / No
TitleStore ViewThe name that is used for this shipping method during checkout.
Method NameStore ViewA name that describes the method of calculation that is used to produce a shipping estimate. The method name appears next to the calculated estimated rate in the shopping cart. The default value is Table Rate.
ConditionWebsiteDetermines the condition upon which the calculation is based. The format of the CSV file that is uploaded is specific to each condition. Options: Weight vs. Destination / Price vs. Destination / # of Items vs. Destination
Include Virtual Products in Price CalculationWebsiteDetermines if virtual products, which do not require shipping, are included in Table Rate price calculations.
Calculate Handling FeeWebsiteDetermines how the handling fee is calculated, if included. Options: Fixed / Percent
Handling FeeWebsiteThe amount of any fee that is added to the shipping charge to cover the expense of handling the shipment. Enter the value as a decimal. For example, if the fee is based on a percentage, enter 0.06 rather than 6 %. For a fixed amount, enter 6.00.
Displayed Error MessageStore ViewA message that appears if a customer chooses Table Rates, but for some reason the method is not available.
Ship to Applicable CountriesWebsiteIdentifies the countries where you offer Table Rate shipping. Options:
All Allowed Countries - Customers from any country specified in the store configuration can use Table Rate shipping.
Specific Countries - Customers from only specific countries can use Table Rate shipping.
Ship to Specific CountriesWebsiteIdentifies each country where customers can use Table Rate shipping.
Show Method if Not ApplicableWebsiteDetermines if Table Rates appears as an option during checkout if the method does not apply to the purchase. Options: Yes / No
Sort OrderWebsiteA number that determines the order that Table Rates appears when listed with other delivery methods during checkout.

In-Store Delivery

In-Store Delivery

FieldScopeDescription
EnabledWebsiteWhen enabled, in-store delivery can appear as an option in the Estimate Shipping and Tax section of the shopping cart, and in the Shipping section during checkout. Options: Yes / No
Method NameStore ViewA name that identifies the in-store pickup feature as a shipping method. This value is displayed as the label of a tab at the top of the Shipping checkout page and in the table of available shipping methods at the bottom of the same page. The default value is In-store Delivery.
TitleStore ViewThe name that is used for this shipping method during checkout.
PriceWebsiteThe price you charge the customer for an in-store pickup.
Search RadiusWebsiteThe radius, in km, to use when searching for pickup locations.
Displayed Error MessageStore ViewA message that displays when a customer selects in-store pickup, but the delivery method is not available.

Carriers

UPS

IMPORTANT
Beginning June 2024, Adobe Commerce merchants can no longer transact with the current UPS integration. This is because the United Parcel Service (UPS) APIs used by the native Adobe Commerce integration do not currently support the required OAuth 2.0 security model. To learn more about this change, refer to Developer Portal Access Key Migration Guide.
Merchants should apply a quality patch update to their store to migrate from the SOAP API to the RESTful API, which supports OAuth 2.0 authentication protocols.

UPS REST Account Settings

UPS XML Account Settings

FieldScopeDescription
Enabled for CheckoutWebsiteDetermines if UPS is available to customers as a shipping method during checkout. Options: Yes / No
Enabled for RMAWebsiteDetermines if UPS is available to customers as a shipping method for an RMA. Options: Yes / No
UPS Account Settings
Live AccountStore ViewSpecifies that the United Parcel Service account is live. Options: Yes / No
TitleStore ViewThe name that is used for this shipping method during checkout.
UPS REST Account Settings
Gateway URLWebsiteFor UPS REST service, displays the following URLs that are required to transmit JSON data: Gateway URL, Tracking URL, Shipping URL. Use either Sandbox or Production endpoints as per the Live Account setting.
ModeWebsiteDetermines the mode of transmission used for data sent to the UPS system. Options:
Development - UPS does not verify that data received from the Commerce server is sent over SSL.
Live - UPS verifies that data received from the Commerce server is sent over a secure socket layer (SSL).
User IDWebsiteYour UPS shipper account Client ID.
Origin of the ShipmentWebsite(UPS REST Only) The country or region where the product shipment originates.
PasswordStore ViewYour UPS shipper account Client Secret.

UPS Package Information

FieldScopeDescription
UPS Negotiated Rate Settings
Enable Negotiated RatesWebsite(UPS REST Only) Enables / disables special rates, according to your agreement with UPS. Options: Yes / No
Packages Request TypeWebsiteDetermines how weight is calculated for shipments with multiple packages. Options: Divide to equal weight (one request) / Use origin weight (multiple requests)
Shipper NumberWebsite(UPS REST Only) The six-character UPS Shipper Number is required for reference to use negotiated rates.
ContainerWebsiteSets the container type used to package shipments. Options: Customer Packaging / UPS Letter Envelope / Customer Packaging / UPS Letter Envelope / UPS Tube / UPS Express Box / UPS Worldwide 25 kilo / UPS Worldwide 10 kilo
Weight UnitWebsiteSets the default unit of measurement for product weight in your store. See Dimensional weight for additional information.
Tracking URLWebsite(UPS REST Only) The UPS URL that is used to track packages. Use https://onlinetools.ups.com/api/track for Production OR https://wwwcie.ups.com/api/track for Sandbox setup.
Destination TypeWebsiteSets the default shipment destination type. Options: Business / Residential
Maximum Package WeightWebsiteSets the maximum weight that a package can be as specified by UPS. If the products ordered exceeds the maximum package weight, this shipping option is not available. According to UPS.com, packages cannot exceed 150 lbs (70 kg) Check with your shipping carrier to verify the maximum weight.
Pickup MethodWebsiteSets the UPS pickup method. Options: Regular Daily Pickup / On Call Air / One Time Pickup / Letter Center / Customer Counter
Minimum Package WeightWebsiteSets the minimum weight that a package can be as specified by UPS. If the products ordered weigh less than the minimum package weight, this shipping option is not available. To verify the minimum weight, check with your shipping carrier.
Calculate Handling FeeWebsiteSets the handling fee calculation method for table rate shipping. Options:
Fixed - Handling fee is a fixed rate.
Percent - Handling fee is applied as a percentage of the order amount.
Handling AppliedWebsiteSpecifies whether handling fee is applied to each order or to each package within an order.
Handling FeeWebsiteSets the handling that is included with the shipping rate price. Handling fee can be set as a fixed amount or a percentage.

Note: If typing a percentage amount, use the decimal format 0.25 for 25%.

UPS Allowed Methods

FieldScopeDescription
UPS allowed methods
Allowed MethodsWebsiteSpecifies the allowed methods of UPS shipping that are offered to customers. Shipping rates are calculated based on the selected shipping method.
Free MethodWebsiteIdentifies the method that is used for free shipping method through UPS. To disable free shipping, choose “None”.

Note: This method is similar to basic Free Shipping, however it appears as a UPS shipping option during checkout.
Free Shipping Amount ThresholdWebsiteDetermines if free shipping is applied when the order amount meets the free shipping threshold. Options: Enable / Disable
Free Shipping Amount ThresholdWebsiteSets the minimum total amount that an order must reach to qualify for free shipping.
Displayed Error MessageStore ViewThe error message that is displayed when this shipping method is unavailable for any reason.

UPS Applicable Countries and Other Settings

FieldScopeDescription
UPS Applicable countries and other Settings
Ship to Applicable CountriesWebsiteSpecifies which country customers are allowed to use this shipping method. Options:
All Allowed Countries - Customers from all countries specified in your store configuration can use this shipping method.
Specific Countries - After choosing this option, the Ship to Specific Countries list appears. Select each country in the list where this shipping method can be used.
Show Method if Not ApplicableWebsiteDetermines if UPS always appears as a shipping option during checkout. Options:
Yes - UPS always appears as a shipping option during checkout, even if not applicable to the order.
No - UPS appears as a shipping option during checkout only if applicable to the order. (For example, if the order weight exceeds the maximum weight amount.)
DebugWebsiteSpecifies if data transmissions between your store and UPS are logged in the system for debugging. Unless there is an issue that must be tracked and logged, this option should be set to No.
Sort OrderWebsiteA number that determines the order that UPS appears when listed with other delivery methods during checkout. Enter 0 for the top of the list.

USPS

FieldScopeDescription
Enabled for CheckoutWebsiteDetermines if USPS is available to customers as a shipping method during checkout. Options: Yes / No
USPS Account Settings
Gateway URLWebsiteThe URL that is used to connect to the USPS system to dynamically retrieve shipping rates.
Secure Gateway URLWebsiteThe secure URL that is used to connect to the USPS system over a secure socket layer (SSL) to dynamically retrieve shipping rates.
TitleStore ViewThe title of this shipping option as it appears in the shopping cart checkout.
User IDWebsiteYour USPS shipper account user ID.
PasswordWebsiteYour USPS shipper account password.
ModeWebsiteDetermines the mode of transmission used for data sent to the USPS system. Options include:
Development - USPS does not verify that data received from the Commerce server is sent over SSL.
Live - USPS verifies that data received from the Commerce server is sent over a secure socket layer (SSL).

USPS Packaging Settings

FieldScopeDescription
USPS packaging Settings
Packages Request TypeWebsiteDetermines how weight is calculated for shipments with multiple packages. Options: Divide to equal weight (one request) / Use origin weight (multiple requests)
ContainerWebsiteSets the container type used to package shipments. Options: Variable / Flat Rate Box / Flat Rate Envelope / Rectangular / Non-rectangular
SizeWebsiteSets the Size option to the typical shipment package size. This option affects the calculation of the shipping rate. Options: Regular / Large / Oversize
MachinableWebsiteSpecifies whether the package can be processed by machine. This option affects the calculation of the shipping rate.
Maximum Package WeightWebsiteSets the maximum weight that a package can be as specified by USPS. If the products ordered exceeds the maximum package weight, this shipping option is not available.

USPS Handling Fee Settings

FieldScopeDescription
USPS Handling Fee settings
Calculate Handling FeeWebsiteSets the handling fee calculation method for table rate shipping. Options:
Fixed - Handling fee is a fixed rate.
Percent - Handling fee is applied as a percentage of the order amount.
Handling AppliedWebsiteSpecifies whether handling fee is applied to each order or to each package within an order.
Handling FeeWebsiteSets the handling that is included with the shipping rate price. Handling fee can be set as a fixed amount or a percentage.

Note: When typing a percentage amount, use the decimal format 0.25 for 25%.

USPS Allowed Methods

FieldScopeDescription
USPS Allowed Methods
Allowed MethodsWebsiteSpecifies the allowed methods of USPS shipping that is offered to customers. Shipping rates are calculated based on the selected shipping method.
Free MethodWebsiteSets the free shipping method through USPS, or can be disabled by selecting None.

Note: This shipping method is similar to your store’s Free Shipping method, however it is listed as a USPS shipping option and identified as USPS shipping.
Minimum Order Amount for Free ShippingWebsiteSets the minimum order amount that must be met to qualify for free shipping.
Displayed Error MessageStore ViewThe error message that appears when USPS is unavailable for any reason.

USPS Applicable Countries

FieldScopeDescription
USPS Applicable Countries
Ship to Applicable CountriesWebsiteSpecifies the countries where orders can be shipped. Options:
All Allowed Countries - Customers from all countries specified in your store configuration can use this shipping method.
Specific Countries - After choosing this option, the Ship to Specific Countries list appears. Select each country in the list where this shipping method can be used.
Show Method if Not ApplicableWebsiteControls the display of USPS shipping during checkout. Options:
Yes - USPS always appears as a shipping option during checkout, even if not applicable to the order.
No - USPS appears as a shipping option during checkout only if applicable to the order (that is, the order weight exceeds the maximum weight amount).
DebugWebsiteDetermines if a log of data transmissions between your store and USPS is maintained by the system for debugging. Unless there is an issue that must be tracked and logged, this option should be set to No.
Sort OrderWebsiteA number that determines the order that USPS appears when listed with other delivery methods during checkout. Enter 0 for the top of the list.

FedEx

FedEx account settings

FedEx Account Settings

FieldScopeDescription
Enabled for CheckoutWebsiteDetermines if FedEx is available to customers as a shipping method during checkout. Options: Yes / No
TitleStore ViewThe title of this shipping option as it appears in the shopping cart checkout.
Account IDWebsiteYour FedEx account ID.
Api KeyWebsiteYour FedEx account API key.
Secret KeyWebsiteYour FedEx account API secret key.
Sandbox ModeWebsiteTo run FedEx transactions in a test environment, set Sandbox Mode to Yes. Options: Yes / No.
Web-Services URLWebsiteThe URL that is required depends on the Sandbox Mode setting. Options:
Production - The URL to access FedEx web services when the store is live.
Sandbox - The URL to access the testing environment for FedEx web services.

FedEx packaging settings

FedEx Packaging

FieldScopeDescription
Pickup TypeWebsiteFrom the list, select the pick-up method:
DropOff at Fedex Location - (Default) Indicates that you drop off shipments at your local FedEx station.
Contact Fedex to Schedule - Indicates that you contact FedEx to request a pickup.
Use Scheduled Pickup - Indicates that the shipment is picked up as part of a regular scheduled pickup.
On Call - Indicates that the pickup is scheduled by calling FedEx.
Package Return Program - Indicates that the shipment is picked up by the FedEx Ground Package Returns Program.
Regular Stop - Indicates that the shipment is picked up at the regular pickup schedule.
Tag - Indicates that the shipment pickup is specific to an Express tag or Ground call tag pickup request. This is applicable only for a return shipping label.
Packages Request TypeWebsiteDetermines how weight is calculated for shipments with multiple packages. Options: Divide to equal weight (one request) / Use origin weight (multiple requests)
PackagingWebsiteFrom the list, select the container type that you typically use to package products ordered from your store.
Weight UnitWebsiteThe unit used for package weight. Options: Pounds (default) / Kilograms
Maximum Package WeightWebsiteThe default for FedEx is 150 pounds. Consult your shipping carrier for maximum supported weight. Using the default value is recommended unless you have special arrangements with FedEx.

FedEx handling fee settings

FedEx Handling Fee

FieldScopeDescription
Calculate Handling FeeWebsiteDetermines the method used to calculate handling fees. Options: Fixed Fee / Percentage

Note: The handling fee is optional, and appears as an extra charge that is added to the FedEx shipping cost.
Handling AppliedWebsiteDetermines how handling fees are applied. Options: Per Order / Per Package
Handling FeeWebsiteSpecifies the amount charged as a handling fee, based on the method used to calculate the amount. If the charge is based on a fixed fee, enter the amount as a decimal, such as 4.90. If the handling fee is based on a percentage of the order, enter the amount as a percentage. For example, to charge six percent of the order, enter the value as .06.

FedEx delivery methods

FedEx Delivery Methods

FieldScopeDescription
Residential DeliveryWebsiteSet to one of the following, depending on whether you sell Business-to-Consumer (B2C) or Business-to-Business (B2B):
Yes - For B2C deliveries
No - For B2B deliveries
Allowed MethodsWebsiteFrom the list, select the methods of shipment that you support. The methods depend on your FedEx account, the frequency and size of your shipments, and whether you allow international shipments. As the merchant, you might decide to offer ground shipping only.
Hub IDWebsiteAn ID provided by FedEx that is used with the Smart Post method.
Free MethodWebsiteFrom the list, select the shipping method you prefer to use for offers of free shipping.

Note: This shipping method is similar to the regular Free Shipping method, however it is listed within the FedEx shipping options and is identified as FedEx shipping.
Free Shipping Amount ThresholdWebsiteDetermines if a minimum order amount is required for free shipping. Options:
Enable - Enables free FedEx shipping for orders that meet the minimum amount.
Disable - Disables free FedEx shipping with minimum order.
Free Shipping Amount ThresholdWebsiteSpecifies the minimum order amount that is required for free shipping.
Displayed Error MessageStore ViewThe message that appears when FedEx is unavailable for any reason. You can use the default message or enter another.

FedEx applicable country settings

FedEx Applicable Countries

FieldScopeDescription
Ship to Applicable CountriesWebsiteIndicates the countries where your customers can ship by FedEx. Options:
All Allowed Countries - Customers from all countries specified in your store configuration can use this shipping method.
Specific Countries - After choosing this option, the Ship to Specific Countries list appears. Select each country in the list where this shipping method can be used.
Ship to Specific CountriesWebsiteIndicates the specific countries where your customers can ship by FedEx.
DebugWebsiteDetermines if a log of data transmissions between your store and FedEx is maintained by the system for debugging. Unless there is an issue that must be tracked and logged, this option should be set to No.
Show Method if Not ApplicableWebsiteDetermines when FedEx appears as a shipping method during checkout. Options:
Yes - The FedEx shipping option is displayed in the delivery methods list, regardless of whether the order qualifies to use it.
No - The FedEx shipping option is not displayed in the delivery methods list if it is not applicable to the order (for example, if the order weight exceeds the maximum weight amount).
Sort OrderWebsiteA number that determines the order that FedEx appears when listed with other delivery methods during checkout. Enter 0 for the top of the list.

DHL

DHL Account Settings

FieldScopeDescription
DHL Account Settings
Enabled for CheckoutWebsiteDetermines if DHL is available to customers as a shipping method during checkout. Options: Yes / No
TitleStore ViewThe title of this shipping method as it appears during checkout.
Gateway URLWebsiteUsually, you can accept the default Gateway URL. However, if DHL has given you an alternate URL, enter the value in this field.
Access IDWebsiteYour DHL shipper account access ID.
PasswordWebsiteYour DHL shipper account password.
Account NumberWebsiteYour DHL shipper account number.

DHL Package Settings

FieldScopeDescription
DHL Package Settings
Calculate Handling FeeWebsiteThe handling fee is optional and appears as an extra charge added to the DHL shipping cost. From the list, select the method that you want to use to calculate handling fees. Options: Fixed Fee / Percentage.
Handling AppliedWebsiteFrom the list, select how you want the handling fees applied. Options: Per Order / Per Package
Handling FeeWebsiteEnter the amount to be charged for a handling fee, based on the method you have chosen to calculate the amount. For example, if the charge is based on a fixed fee, enter the amount as a decimal, such as 4.90. However, if the handling fee is based on a percentage of the order, enter the amount as a percentage. For example, if you are charging six percent of the order, enter the value as .06.
Divide Order WeightStore ViewDetermines if the weight of an order over 70 kg can be divided into smaller units to ensure an accurate shipping charge. Options: Yes / No
Weight UnitStore ViewDetermines the unit of measurement for weight that is used in shipping calculations. Options: Pounds / Kilograms
SizeStore ViewDetermines the size of the package. Options:
Regular - Packages shipped conform to of DHL standard packaging methods. In the Allowed Methods list, select each packaging method used to ship products from your store.
Specific - If packages shipped have custom dimensions, complete the following: Height (cm) / Depth (cm) / Width (cm)

DHL Allowed Methods

FieldScopeDescription
DHL allowed methods
Allowed MethodsWebsiteIn the list, select each shipment method that you support.
Ready TimeWebsiteSpecifies when the package will be ready for pickup (in hours) after an order is submitted.
Displayed Error MessageStore ViewThis message appears when DHL becomes unavailable for any reason. You can use the default message or enter a message of your own.
Free MethodThis shipping method is similar to the regular Free Shipping method, however it is listed within the DHL shipping options and is identified as DHL shipping. In the list, select the shipping method you prefer to use for offers of free shipping.
Free Shipping with Minimum Order AmountWebsiteSet to one of the following:
Enable - To allow free DHL shipping for orders that meet the minimum amount.
Disable - To not offer free DHL shipping with minimum order.
Minimum Order Amount for Free ShippingWebsiteIf you enable Free Shipping with Minimum Order, enter the minimum order amount value in the field.

DHL Applicable Countries

FieldScopeDescription
DHL applicable countries
Ship to Applicable CountriesWebsiteSpecifies which country customers are allowed to use this shipping method. Options:
All Allowed Countries - All allowed countries are applicable to use the free shipping method. The Allowed Countries are specified in the General configuration page.
Specific Countries - Limits this shipping option to the countries specified in the Ship to Specific Countries list.
Ship to Specific CountriesWebsiteSpecifies the countries where DHL shipments can be sent. This selected countries list is used if Specific Countries is selected in the Ship to Applicable Countries option.
Show Method if Not ApplicableWebsiteDetermines when DHL appears as a shipping method during checkout. Options:
Yes - DHL always appears as a shipping option during checkout, even if not applicable to the order.
No - DHL appears as a shipping option during checkout only if applicable to the order (that is, order weight exceeds the maximum weight amount).
DebugWebsiteCreates a log file with error information.
Sort OrderWebsiteA number that determines the order in which DHL appears when listed with other delivery methods during checkout. To place it at the top of the list, enter 0.
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