Gold Standard releases gold-standard

You can find in this page release notes and compatibility matrix for Gold Standard releases.

Gold Standard Release Notes

Gold Standard 12 release gs-12

[Deprecated]{class="badge negative" title="Deprecated"}

September 7, 2021

The build 9032@554dbcd includes the following fix:

  • Fixed an issue which led to a 500 error when opening the link to a web application in a Line delivery with tracking enabled.

August 27, 2021

The build 9032@99a3894 includes the following fixes:

  • The tracking signature feature has been improved to prevent errors linked to the way third-party tools (email clients, internet browsers, etc.) handle special characters. URL parameters are now encoded.
  • Fixed an issue with date pickers which could result in a console displaying blocker error message. (NEO-36345)

Gold Standard 11 release gs-11

[Deprecated]{class="badge negative" title="Deprecated"}

April 14, 2021

The build 9032@d030c36 includes the following fix:

  • Fixed a client console regression which caused persistent error messages on the IMS connection screen. (NEO-34821)
  • This console build is required to maintain IMS access.

Console upgrade only is mandatory. No server upgrade is required.

  • If you are connecting to Campaign with your Adobe ID, through Adobe Identity Management Service (IMS), upgrade is mandatory for both Campaign server and client console to be able to connect to Campaign after June 30, 2021. Learn more
  • This release comes with a security fix: upgrade is mandatory to reinforce your environment security.
  • If you are using the Experience Cloud Triggers integration through OAuth authentication, you need to move to Adobe I/O as described in this page. Legacy oAuth authentication mode with Campaign has been retired on September 2021. Hosted environments benefit from an extension until February 23, 2022. As an on-premise or hybrid customer, contact Adobe Customer Care to extend support to february 2022. You must provide the AppID of the OAuth application to Adobe.
Learn more in the Gold Standard section

March 2, 2021

The build 9032@10c2709 includes the following fix:

  • Fixed a regression preventing the usage of some components of the console, such as the date picker and images management in deliveries. (NEO-31453, NEO-31454)

Console upgrade only is mandatory. No server upgrade is required.

Connect to Adobe Software Distribution to download the new version. Learn how to propose the console update to all end users in this page.

December 22, 2020

The build 9032@d3b452f includes the following improvements and fixes:

  • The connection protocol has been updated to follow the new IMS authentication mechanism.

  • Triggers integration authentication originally based on oAUTH authentication setup to access pipeline has now been changed and moved to Adobe I/O. Learn more

  • Following the end of support for iOS APNs legacy binary protocol, all instances using this protocol are updated to HTTP/2 protocol during postupgrade.

  • Fixed a security issue to reinforce protection against Server Side Request Forgery (SSRF) issues. (NEO-27777)

  • Fixed an issue that could cause workflows to fail when running an Enrichment activity. (NEO-17338)

Gold Standard 10 release gs-10

[Deprecated]{class="badge negative" title="Deprecated"}

July 7, 2020

The build 9032@efd8a94 includes the following fix:

Fixed an issue which prevented tracking from working when the signature feature was disabled. (NEO-26411)

We recommend that you upgrade the client console with the one available in this release. Refer to this page

Gold Standard 9 release gs-9

[Deprecated]{class="badge negative" title="Deprecated"}

22 June 2020

The build 9032@800be2e includes the following fixes:

  • The iOS HTTP2 connector has been improved (third-party updates and error management). (NEO-25904, NEO-25903, NEO-25799)

The following fixes are related to the tracking link security mechanism (learn more in the Security and Privacy checklist):

  • Fixed an issue which prevented the tracking of “notification clicks” from working (iOS and Android push notifications). (NEO-25965)
  • Fixed an issue which could prevent you from opening/clicking tracking URLs when using certain legacy versions of Outlook. (NEO-25688)
  • Fixed an issue which prevented the tracking of URLs using fragments in personalization parameters (anchor tags with pound-sign) from working. (NEO-25774)
  • Fixed an issue with the anti-phishing service. (NEO-25283)
  • Fixed a tracking issue when using specific custom tracking formulas. (NEO-25277)

Gold Standard 8 release gs-8

[Deprecated]{class="badge negative" title="Deprecated"}

April 29, 2020

The build 9032@3a9dc9c includes the following fixes:

  • Improved security on tracking links in email. This is enabled by default for all customers. An additional, enhanced security feature is available which can be enabled by reaching out to Customer Care. More details on the feature and steps for non-hosted customers to enable it can be found in the Security and Privacy checklist.
If you experience issues with push notifications using tracking links, or deliveries using anchor tags, we recommend that you disable the new signature mechanism for tracking links. The procedure is detailed in this page
  • Fixed an issue which could prevent images from being displayed on Line deliveries. (NEO-23207)
  • Fixed an issue with the File Transfer activity which prevented SFTP key based authentication from working on Debian 9. (NEO-23183)
  • Fixed an issue which could affect push notification when sent at a high frequency. (NEO-20516)
  • Fixed an issue in offer response management which could lead to web server crashes. (NEO-19482)
  • Fixed an error in LibreOffice management which prevented you from exporting reports. (NEO-20982)
  • Fixed an issue which caused an error when upgrading numerous workflows using a survey activity.
  • Improved LibreOffice management to avoid failures on email preview with .odt files.
  • Improved the management of Apache connection to avoid latency on web service.
  • Improved the display of version tag (7 digit) in the About menu.
  • Fixed a regression in list management preventing offers from being published.
  • Fixed a regression causing the cleanup workflow to crash.
  • Fixed a minor regression in the cleanup workflow logs.

Gold Standard 6 release gs-6

[Deprecated]{class="badge negative" title="Deprecated"}

March 9, 2020

The build 9032@19f73c5 includes the following fix:

  • Fixed an issue with external accounts using FTP over SSL. (NEO-20498)

Gold Standard 5 release gs-5

[Deprecated]{class="badge negative" title="Deprecated"}

December 17, 2019

The build 9032@d6b8062 includes the following fix:

  • Fixed a tracking issue on the following communication channels: mobile (SMS, MMS), push (iOS, Android) and social networks (Facebook, X - formerly known as Twitter). (NEO-19595)

Gold Standard 4 release gs-4

[Deprecated]{class="badge negative" title="Deprecated"}

December 11, 2019

The build 9032@bc4a935 includes the following fix:

  • Fixed a performance isssue when sending messages with a MSSQL database. (NEO-17558)

Gold Standard 3 release gs-3

[Deprecated]{class="badge negative" title="Deprecated"}

November 20, 2019

The build 9032@3468c7b includes the following fixes:

  • Fixed a login issue via IMS authentication. (NEO-17312)
  • Fixed an issue when displaying cumulative reports on multiple deliveries. (NEO-18165)
  • Fixed an issue that could block or make the web server crash.

Gold Standard 2 release gs-2

[Deprecated]{class="badge negative" title="Deprecated"}

September 19, 2019

The build 9032@cee805c includes the following fixes:

  • Fixed an issue when using the CRM Connector for Salesforce. (NEO-17712)
  • Fixed an index issue which could cause performance issues when sending transactional messages.

Release 19.1.4 - Build 9032 release-19-1-4-build-9032

[Deprecated]{class="badge negative" title="Deprecated"}

August 13, 2019

The initial 19.1.4 build includes the following fixes:

  • Fixed an issue with the scheduler activity generating undesired error messages during wizard configuration. Reverting update from NEO-11662. (NEO-17097)
  • Fixed a regression caused by the NEO-12727 which could lead to workflows being stopped when a Test activity was executed twice. (NEO-16835)
  • Fixed an issue which led to an erroneous HTTP code being returned (HTTP 200 OK instead of HTTP 403 Forbidden) when an invalid or expired session token was used in API calls. (NEO-16826)
  • Fixed an issue with the DKIM key which was not embedded into emails anymore, thus causing deliverability issues. (NEO-16804)
  • Fixed various issues with workflow scheduling. Workflows were scheduled to be executed once a day without taking into account the scheduler configuration. (NEO-16619, NEO-16426)

Gold Standard Compatibility Matrix compatibility-matrix-gs

This section lists all systems and components supported for Adobe Campaign Classic Gold Standard 19.1 builds. Products and versions that are not part of this list are not compatible with this version of Adobe Campaign.

Unless mentioned otherwise, all minor releases are supported.
Adobe Campaign Classic is compatible with all the systems and tools listed in this page. As specific versions of these 3rd party systems and tools reach end-of-life (EOL) with their respective creators, Adobe Campaign will no longer be compatible with those versions, and they will be removed from our compatibility matrix in the subsequent product release. Please ensure you are on supported versions of any systems listed in the compatibility matrix to avoid any issues.

Operating Systems OperatingSystems-gs


8.x (64 bits)

7.x (64 bits)


9 (64 bits)

8 (64 bits)


7.x (64 bits)

Important: If you are using RHEL, you must be willing to disable SELinux or to have your architects write custom SELinux rules to check that an enabled SELinux is not causing issues with Campaign operations.

Windows Server


2012 R2


Web Servers WebServers-gs

Microsoft IIS

10.0 on Windows Server 2016

8.5 on Windows Server 2012 R2

8.0 on Windows Server 2012 - Windows 8


2.4 for RHEL7 - CentOS 7, Debian 8/9, Windows (64 bits)

2.2 for RHEL6 - CentOS 6 only (64 bits)

Tools Tools-gs

Java Development Kit (JDK)


The application has been approved for the Java Development Kit (JDK) developed by Oracle as well as for OpenJDK.

Libre Office
6 (and previous versions if embedded in your system)

RDBMS servers RDBMSservers-gs

RDBMS driver must match with RDBMS server version.



11g R2







Note: you can also use Amazon RDS for PostgreSQL with the versions specified above.

SQL Server





2012 - SP1 and SP2

Warning: Microsoft SQL Server is not supported as the primary database when the Campaign server is running on Linux.



Warning: DB2 UDB is not allowed for new installations.

PostgreSQL is the default database server for Hosted environments.

CRM connectors CRMconnectors-gs

Salesforce connector API
API version 37

API version 21

API version 15

Microsoft Dynamics

Soap API - On-premise: 2007, 2015, 2016

Soap API - Online: 2015, 2016

Web API - On-premise and Online: 365, 2016, 2016 Update 1

Federated Data Access (FDA) FederatedDataAccessFDA-gs

Amazon Redshift








SQL Server





2012 SP1 and SP2







IQ 16

ASE 15.7

version 1 SPS 12
Hadoop via HiveSQL

HortonWorks HDP 2.4.X, 2.5.x, 2.6.x

HDInsight 3.4 (HDP 2.4), 3.5 (HDP 2.5), 3.6 (HDP 2.6)

Client Console ClientConsoleoperatingsystems

:warning: The following operating systems and browser are required to use Campaign Client Console.

Operating systems

Microsoft Windows Server



Microsoft Windows


10 (recommended for Japanese instances)


Microsoft Internet Explorer

Mobile SDK MobileSDK


7.x, 8.x, 9.0

with mobile SDK build 1.0.27.


iOS 9 - 14

with mobile SDK build 1.0.26, compatible with 32 and 64-bit versions.

Browsers Browsers

The following browsers are compatible with Campaign for Web Access.

Microsoft Edge
Latest version
Mozilla Firefox
Latest version
Google Chrome
Latest version
Latest version
Microsoft Internet Explorer