Documentation Updates
- Applies to:
- Campaign Classic v7
- Topics:
- Release Notes
CREATED FOR:
- Beginner
- User
This page lists all the new features and documentation updates per month and Campaign release.
Refer to the Adobe Campaign Classic Release Notes for release related updates.
2025
March 2025
As part of a Campaign v8 promotion initiative, we have started reorganizing the Campaign Classic documentation set. In 7.4.2, we are releasing the first milestone. The following guides have been replaced with landing pages including links to v8 documentation:
- Orchestrate marketing campaigns: this guide has been replaced with a landing page.
- Marketing Resource Management: this guide has been removed.
- Distributed Marketing: this guide has been removed.
- Automate with workflows: this guide has been replaced with a landing page
2024
Sept 2024
The release statuses have been reduced and simplified. Read more
Linux packages installation has been updated for v7.4.1. Read more
June 2024
Updated Release Notes section with 7.4.1 improvements, compatibility updates, and patches. Read more
A note has been added to specify how to clear instance variables when restarting workflows. Read more
April 2024
A caution note has been added about user creation with Adobe Identity Management System (IMS). Read more
Missing options for the Web Download workflow activity have been added. Read more
A caution note has been added to the Change Dimension and Change Data source activities about their usage in a workflow. Read more
March 2024
Mobile app configuration section has been updated for iOS token-based connection to APNs. Read more
January 2024
Information has been added on how the default postalAddress field for Direct Mail is defined and why it is important to make sure that addresses are complete. Read more
Added a new page on how to configure the SMS channel in Campaign on a mid-sourcing infrastructure. Read more
2023
December 2023
JWT (JSON Web Tokens) is currently in the process of depreciation and is being replaced with OAuth. The transition is being carried out progressively within Campaign’s upcoming releases and documentation will be updated to reflect these updates.
Added FDA external account configuration for Amazon Redshift. Read more
August 2023
A limitation has been added to specify that you cannot use Adobe Campaign to uncompress zipped files larger than 4Gb. Read more
April 2023
Added a technote about how to enable Microsoft Edge Chromium on on-premise/hybrid environments. Read more
March 2023
Updated Release Notes section with 7.3.3 improvements and patches. Read more
2022
November 2022
Updated Release Notes section with 7.3.2 improvements and patches. Read more
Updated Compatibility Matrix with Teradata 17 support. Read more
The File and resource management section has been updated with additional information on the uploadWhiteList attribute. Read more
The documentation on security zones has been updated withn additional information on the allowDebug attribute attribute. Read more
The migration guide has been updated. References to unsupported Adobe Campaign versions have been removed. Read more
July 2022
Documentation updates coming with the 7.3.1 release
Updated Compatibility Matrix. Read more
Updated Release Notes section. Read more
Time Sensitive notifications with iOS 15. Read more
March 2022
Added a detailed description for the Test SMTP delivery option. Read more
The Get Started with upgrades page has been updated to clarify Campaign Console upgrade guidelines. Read more
New Campaign v7.2.2 build is now available. Read more
Legacy PostgreSQL versions that have reached end of life have been added to the Deprecated and removed features page.
February 2022
Updated the File transfer activity section with a reminder to manually monitor the size of the archived content in the SFTP directory in case the Delete the source files after transfer option is not selected. Read more
The Quarantine vs Denylist section has been clarified. Read more
The sections on how to send an address to quarantine and how to remove addresses from the quarantine list have been updated. Read more
Added a workflow best practice to recommend not to perform multiple stop requests on the same workflow. Read more
Added information on how to stop a recurring delivery from running within a campaign. Read more
January 2022
Documentation updates coming with the 7.2.1 release
Updated Compatibility Matrix. Read more
Updated Release Notes section. Read more
Updated FDA external account configuration for Snowflake. Read more
Updated FDA external account configuration for Azure Synapse Analytics. Read more
Updated Google BigQuery FDA Connector. Read more
Following their deprecation, Microsoft CRM, Salesforce, Oracle CRM On Demand action activities have been removed from the documentation.
New option Abort on error added to the workflow Error Management section. Read more
Added batch update option in the CRM connector activity. Read more
2021
December 2021
Campaign Classic v7 Release Notes have been reorganized to simplify navigation. Read more
Documentation about Form edition in Campaign has been updated and improved. Read more
CentOs 8 has reached End-of-Life and is now deprecated with Adobe Campaign Classic. Read more
November 2021
Added a limitation about Incoming SMS (MO). Read more
Updated the migration process logs details for CRM connector deployment. Read more
Added requirements about IMS permissions to implement Adobe Campaign-Adobe Analytics integration. Read more
Updated Adobe Analytics Data Connector End-of-Life date from March 1, 2022 to August 17, 2022. Read more
Added a section about how to use JavaScript to calculate values, exchange data and to execute specific operations using SOAP calls.Read more
Added samples of JavaScript codes implementation in workflows. Read more
October 2021
Existing technotes have been grouped to the new Technote section.
The Hardware sizing recommendations page has been updated and added to the Technotes section. Read more
September 2021
Documentation updates coming with the 21.1.4 release
The Gauge chart type has been removed.
Reports and web applications screenshots and parameters have been updated following Adobe Flash removal.
The billing technical workflow description has been updated with a new guardrail.
August 2021
Added new workflow activity: Change Data Source - Learn more
Applicability badges have been added to the documentation pages: Applies to v7 for Campaign Classic v7 capabilities only, and Applies to v7 & v8 for common capabilities.
Added a note about the integration between Campaign and AEM Assets which has been decomissonned starting Adobe Experience Manager 6.4. Learn more
July 2021
Campaign 21.1.3 release has moved to General Availability (GA).
June 2021
The Transactional Messaging section has been reorganized and clarified with a new Get started section, including an enhanced schema for a better understanding of the process. Read more
Documentation updates coming with the 21.1.3 release
Integration with Adobe Journey Orchestration - Learn more. A step-by-step use case is presented in this page
LINE channel enhancements - Learn more
New Vertica Analytics FDA connector - Learn more
New Google BigQuery FDA connector - Learn more
The “Billing (billing)” technical workflow description now includes the tasks originally performed by the “Number of active billing profiles (billingActiveContactCount)”. Read more
May 2021
The Workflow Heatmap report documentation has been updated and improved. Read more
Campaign Client Console requirements have been updated in the Compatibility Matrix. Read more
Campaign Client Console installation for steps have been improved and clarified. Read more
A new technote has been created about the Tracked URLs signature issue. Read more
April 2021
A new section has been on how to work with Adobe Experience Platform Sources and Destinations to share data between Campaign Classic and Adobe Real-time Customer Data Platform (RTCDP). Read more
A new technote has been created to learn how to update bounce qualification after an ISP outage. Read more
March 2021
The Get started with SMS section has been reorganized and improved. You can now learn how to configure the SMS channel, create an SMS, send and track SMS in dedicated sections.
The “Help & support options” page for Campaign Classic has been integrated into the core documentation. Read more
A new section has been added with best practices and checks to perform regarding security and privacy. Read more
The permission management chapter has been improved and split into sections, including details about Operators , Groups of operators , Named rights and Folder management .
Learn how to create and manage your campaigns through these new pages:
- Create and configure campaign templates
- Marketing campaign deliveries
- Select the audience of your campaigns
- Manage associated documents
- Set up and manage the approval process
Information has been added in the Advanced JavaScript activity section on how to use the task.setCompleted() method to terminate the task and prevent future recalls. Read more
The Deliverability section has been updated and now includes links to the new Adobe Deliverability Best Practice Guide. All generic information related to deliverability that can apply to various Adobe solutions has been moved to the Best Practice Guide Appendix.
February 2021
Documentation updates coming with the 21.1 release
The new Email Feedback Service capability (private beta) is documented here.
The Server configuration file section has been updated with the configuration parameters needed for Campaign to connect to another service using IMS. Read more
In the list of delivery statuses, the description for Taken into account by the service provider has been updated: this status is now also used for email deliveries sent using the Email Feedback Service. Read more
The keyboard shortcuts available on the new logon screen to connect to Adobe Campaign are now documented. Read more
Other updates
A new section has been added with detailed information on how to perform A/B testing using workflows. Read more
The Adobe Campaign Enhanced MTA section has moved here.
A new page has been added to provide an overview of tracking capabilities in Campaign Classic. Read more
A troubleshooting section has been added to help you solve common issues related to tracking. Read more
The Sending an email section has been reorganized and clarified with new subsections. Read more
Information has been added on how to add links in emails that can be personalized and that support tracking. Read more.
January 2021
The Fork activity section has been enriched with best practices. Read more
The CRM Connectors section has been updated, improved and reorganized. Read more.
Steps to connect Adobe Campaign and Microsoft Dynamics are now detailed in a dedicated page. Read more.
Oracle On Demand API is now deprecated as a CRM connected with Campaign. Read more.
Learn how to find out the current version of embedded Tomcat web servlet used in an instance of Adobe Campaign here.
The list of technical workflows with their associated packages has been enhanced and centralized into one single page. Read more
The troubleshooting section of the Monitoring guide has been reorganized and enhanced with a landing page. Read more.
A new Importing and exporting data section is available with new pages related to workflows, data compression, encryption, and import best practices. Read more
2020
December 2020
The Delivery monitoring section has been reorganized into thematic topics. Read more
A use case has been added on how to add senders’ IP addresses to the delivery logs. Read more
Privacy FAQ has been moved to this section.
A use case has been added on how to use the Deduplication activity’s merge functionality. Read more
The complete description of SMS connector protocol and settings page is now available here.
A note has been added to the Transactional messaging section to warn that the event folders must not be set as views on the execution instances, to avoid access right issues. Read more
November 2020
Campaign data model overview has been improved and reorganized. Read more.
External account configuration has moved to this section.
Campaign Federated Data Access (FDA) documentation has been improved with details for each external database configuration, and moved to this section.
Campaign 20.2.3 release has moved to General Availability (GA).
The Privacy section has been moved and enriched with two new pages: Privacy management and Managing privacy requests.
A note has been added in the mid-sourcing server configuration page to specify that the external account’s internal name should not be updated once the server has been setup. Read more
Information has been added on the syntax to use when specifying a path to an external SFTP server. Read more
The Personal Data and Personas section has been updated with a use case scenario to illustrate how the different personas are interacting when it comes to Privacy. Read more
A new section listing Frequently Asked Questions on Privacy has been added. Read more
October 2020
New capabilities included in 20.3 release
Push notifications improvements for iOS - Read more
Push notifications improvements for Android - Read more
Other documentation updates coming with the release
The Compatibility matrix has been updated. Read more
The Deprecated and removed features page has been updated. Read more
Release notes and Compatibility matrix for Gold Standard release are now available in a dedicated page.
Read more.
Triggers integration originally based on oAUTH authentication setup to access pipeline has now been changed and moved to Adobe I/O. Read more
Other updates
Documentation pages have been updated to reflect the Tomcat 8 update.
Details have been added in the ‘About’ box description in the ‘Getting your Adobe Campaign version’ section. Read more
Guidelines to perform a build upgrade have been added to the ‘Updating Adobe Campaign Classic’ section. Read more
FAQs about Campaign build upgrade have been added to Campaign common questions. Read more Read more
Campaign on-premise, hosted and hybrid hosting models are now described in a dedicated section. Read more
Campaign capability matrix per hosting model has been updated and moved in the Installation guide. Read more
Campaign Reporting advanced capabilities section has been improved to detail how to use URL parameters and variables in custom reports. Read more
The reports properties page has been reorganized and enriched to facilitate configuration. Read more
September 2020
A note has been added to specify that Active profiles count is available for Marketing instances only. Read more
A new sample about schema edition has been added to link a field to an existing reference table. Read more
A note has been added regarding the use of additional data with seed addresses in deliveries. Read more
August 2020
Learn best practices related to delivery design and sending with Campaign in a dedicated section. Read more
The Deliverability best practices landing page has been improved to facilitate access to sub-sections. Read more
How-to videos are now available on the following topics:
-
How to set up fatigue management using typology rules and predefined filters
-
How to create a multilingual newsletter with conditional content
Information has been added on the checks and actions to perform when getting the “Couldn’t resolve host name” error after connecting to an FTP server. Read more
New use cases have been referenced in the list of workflow use cases:
- Automating content creation, edition and publishing
- Setting up a recipient approval process before a delivery is sent
- Calling an instance variable in a query
- Applying a split percentage on a population
The AND-join activity section has been enriched with additional information on its usage, and a note regarding the use of variables. Read more
July 2020
A use case on how to automatically update a list using an incremental query has been added to the workflow use cases. Read more
The Release Notes have been reorganized: an overview page has been added with information on build statuses, upgrade process, recommendations and important links. A dedicated page for Gold Standard releases has also been added and the Compatibility matrix has been integrated.
A new section has been added with guidelines related to Campaign Classic monitoring. Read more
The Privacy and Consent section has been enhanced with more detailed information and useful links. Read more
The Privacy Management in Campaign Classic page has been updated with information on the ‘regulation’ field which is now available when using the API allowing to setup automatic Privacy request process. Read more
The Privacy Management Overview page has been updated to include information on the Thailand’s Personal Data Protection Act (PDPA) and the Brazil’s Lei Geral de Proteção de Dados (LGPD). Read more
Information has been added on sub-workflows logs and behavior in case of error. Read more
Best practices have been added in the Scheduler activity section. Read more
June 2020
The Removing a quarantined address section has been updated. This includes clarification of the cases in which addresses are automatically removed from the quarantine list. Read more
Use cases have been added on how to encrypt and decrypt data using Control Panel and Campaign workflows.
The Experience Cloud Triggers and Adobe Campaign Classic integration page has been moved here.
July 2020
New capabilities included in 20.2 release
Support of Emoticons - Read more
Azure Synapse FDA Connector - Read more
Thailand and Brazil Privacy Laws - Read more
Other documentation updates coming with the release
The new option enabling to unpublish a transactional message template is documented in this section.
The new options allowing to set limitations when sending emails that include images downloaded from a personalized URL and attachments have been added to the list of Campaign Classic options. Read more
The new Prepare the delivery parts in the database option is documented in this section.
The Validating the delivery section has been clarified and updated. Read more
The parameters related to the new tracking link signature mechanism have been added to the Server configuration file section.
The Compatibility matrix has been updated. Read more
The cleanup workflow section has been updated. Learn more
The Campaign network endpoints have been moved to this section.
The Spam Assassin installation section has been updated with the new installation file name. Learn more
The section on duplicating environments has been updated. Learn more
May 2020
The Monitoring deliverability section has been moved and improved. Read more
The Deliverability troubleshooting section has been moved and improved. Read more
Deliverability guidelines when starting a new platform have been enhanced. Read more
The Sending transactional emails with attachments section has been moved and updated. Read more
The Data package best practices section has been moved and updated. Read more
April 2020
The FDA rights table has been moved to the Accessing an external database (FDA) documentation. Read more
The FAQ has been updated with tips on how to clear soft and hard cache. Read more
Data model best practices have been improved with additional information on indexes. Read more
The section describing the Adobe Campaign built-in data model has been updated with more details on each table. Read more
Workflow use cases have been updated and reorganized into thematic sections. Read more
The Bounce mail qualification and Email management rules sections have been enhanced with updated information.
The Adobe Campaign Enhanced MTA article has been updated. It now only applies to Campaign Classic. Read more
March 2020
Data model best practices have been updated with new sections including Sequences, Performance and Large tables, amongst others. Read more
A new section describing the Adobe Campaign built-in data model and interaction between tables is now available. Read more
Additional key links have been added to the documentation home page. Read more
A use case has been added on how to integrate a dynamic offer from Adobe Target into an email in Adobe Campaign. Read more
A new section detailing the different languages available in Adobe Campaign is now available. Read more
Access management guidelines have been updated with more information on Named rights. Read more
February 2020
A new section outlining best practices and key recommendations while designing the Adobe Campaign data model is now available. Read more
A new section is available about Technical email configurations. Read more
The Deliverability FAQ has been updated with more details on the “quotas met” error message. Read more
AMP for Email is now supported by new email providers: the related documentation has been updated. Read more
The Email archiving section has been improved. Read more
January 2020
New capabilities included in 20.1 release
Snowflake FDA Connector - Read more
Hadoop FDA Connector Enhancements - Read more
Other documentation updates coming with the release
The installation, production and configuration guides have been updated with the new systemd unit used by the nlserver service startup. You can still use /etc/init.d/nlserver6, but Adobe recommends that you now use the systemctl command for interacting with the nlserver service.
The installation guide has been updated and synchronized with the latest version of the compatibility matrix. New supported systems have been added. Occurrences of deprecated and unsupported systems have been removed. Read more
The Compatibility matrix has been updated with the Hadoop 3.0 and Snowflake FDA connectors. Read more
A best practice on IP affinity has been added to the installation guide. Read more
The database cleanup workflow section has been updated. The provided batch figures now reflect the code implementation. Read more
A limitation on FDA over HTTP has been added to the transactional messaging guide. Read more
Information has been added on the new option that allows you to define a time-out period for the JavaScript code and Advanced JavaScript code workflow activities. Read more
Information has been added on the new Start Pending view available in the Administration > Audit > Workflows Status node. Read more
The Sending push notifications guide has been moved, reorganized and improved with clarified information.
The new parameter for URLs report configuration has been documented here.
The Campaign Classic On-premise & Hosted capability matrix page has been updated with the new FDA connectors. Read more.
The Campaign Classic Capability matrix page has been updated. Read more
The new Cleanup of Nmsaddress workflow has been documented here.
A limitation has been added when using a query activity in a workflow. Read more.
A new section has been added to detail the enhanced email address validation rules to send an address to quarantine in case of soft error. Read more
The parameter from the configuration file indicating that an instance is using the Enhanced MTA or not is now documented. Read more
The Deliverability section has been moved, reorganized, and enhanced with updated content. Read more
A new section describing the Adobe Campaign Classic data model basics and how to access the description of each table is now available. Read more
The Adobe Campaign Enhanced MTA article has been updated with more detailed information on installing a specific Typology package on instances that do not add the required Enhanced MTA headers to every message. Read more
The use cases related to query designing have been reorganized into separate sections. Read more
A new section about tips and tricks on managing offers and using the Interaction module in Adobe Campaign Classic is now available. Read more
The Interaction documentation has been enriched with links to several videos that help understand better how to manage offers. Read more
The best practices article on how to optimize the queries running on your instance has been integrated into the documentation. Read more
Reporting guide has been updated and reorganized. Read more
An example of how to use an instance variable in a workflow has been added. Read more