Shaping your voice and widget
Your concierge should not sound like a generic chatbot—it should sound like your brand. In this video, you shape two things: how your Adobe Brand Concierge speaks, and how its widget looks and behaves on your site.
Who is this video for?
- Brand and marketing teams
- Content designers and copywriters
- Anyone defining the concierge’s tone and appearance
Video content
- How to describe your brand voice, including phrases to always and never use
- Widget visual choices: placement, display mode, color, and font
- Naming the assistant, writing its greeting, and choosing starter prompts
For documentation, see Brand Concierge help.
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