Technical setup and optional features

Prepare your website for Adobe Brand Concierge and choose the optional features that support your visitor experience. This video covers deployment requirements, ways to add the concierge to your site, and integrations for meeting booking, live chat, and Marketo Engage.

Who is this video for?

  • Website developers and administrators
  • Marketing technology teams

Video content

  • Deployment requirements: a tag management system or manually added code snippets, target pages, an Adobe Experience Platform sandbox and IMS organization, and a datastream
  • Adding the concierge to your website with a tag manager or directly in your codebase
  • Setting up meeting booking with representatives, availability, and scheduling details
  • Enabling live chat with representative availability, visitor triggers, and a meeting-booking fallback
  • Connecting Marketo Engage to receive leads and activities, with admin access and a feature flag

For documentation, see Brand Concierge help.

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