Migrate components and projects from Adobe Analytics to Customer Journey Analytics

In Adobe Analytics, select the Admin tab, then select All admin.

Under Data configuration & collection, select Component migration.

Locate each project that you want to migrate. You can filter, sort, or search the project list.

By default, only projects that are shared with you are displayed. To view all projects in your organization, select the Filter icon, then expand Other filters and select Show all. (For more information about filtering, sorting, and searching the project list, see Filter, sort, and search the list of projects.)

(Conditional) To migrate multiple projects at one time, select the checkbox to the left of each project that you want to migrate, then select Migrate to Customer Journey Analytics.

Consider the following when migrating multiple projects:

• You can select up to 20 projects to migrate at one time.

• The migration status must be the same for all projects you are migrating.

  For example, if you select one project to migrate that has a migration status of Not started, you cannot select another project that has a migration status of Failed.

• You must designate the same project owner for all projects you are migrating.

• Dimensions and metrics must be mapped to the same data view for all projects you are migrating.

The Migrate project_name to Customer Journey Analytics dialog box is displayed.

(Conditional) To migrate a single project, mouse over the project that you want to migrate, then select the Migrate icon .

The Migrate project_name to Customer Journey Analytics dialog box is displayed.

In the Project owner field, begin typing the name of the user who you want to set as the owner of the projects being migrated in Customer Journey Analytics, then select their name in the drop-down menu.

The owner that you specify has full management rights to the migrated projects. The owner must be an administrator in Customer Journey Analytics. You can change the ownership of the projects in a later step.

In the Map schema for report suites section, select a report suite.

In the Data view drop-down menu, select the Customer Journey Analytics data view where you want the the projects and components to be migrated.

When you are migrating multiple projects, all the projects you are migrating are combined into the single data view mapping.

Select Map schema.

In the Map schema section, expand the Dimensions and Metrics sections.

Some dimensions and metrics in Adobe Analytics are automatically mapped to a dimension or metric in Customer Journey Analytics. Others need to be manually mapped.

Automatically map dimensions and metrics

Some dimensions and metrics in Adobe Analytics are automatically mapped to a dimension or metric in Customer Journey Analytics. You can’t make any mapping decisions for these dimensions and metrics.

For example, the Visits metric in Adobe Analytics is automatically mapped with the Sessions metric in Customer Journey Analytics.

You can select any dimension or metric to view their associated IDs.

Manually map dimensions and metrics

Some dimensions and metrics in Adobe Analytics cannot be automatically mapped to a dimension or metric in Customer Journey Analytics.

When a dimension or metric cannot be automatically mapped, an orange counter displays next to the Dimensions or Metrics section header, indicating the number of dimensions or metrics that need to be manually mapped. In the table, a warning icon displays next to each dimension or metric that needs to be manually mapped.

In addition, the Status column says Not mapped.

To manually map dimensions and metrics, select a dimension or metric that contains a warning icon , then in the Mapped Customer Journey Analytics metric field (or the Mapped Customer Journey Analytics dimension field if you are mapping a dimension), select the dimension or metric in Customer Journey Analytics that you want to map to the dimension or metric you selected.

After a dimension or metric is mapped, the warning icon disappears and the Status column changes to Mapped with a green dot. (A status of Mapped with a gray dot indicates that the dimension or metric was mapped during a previous migration; any previous mappings cannot be updated.)

Repeat this process for each dimension or metric that contains the warning icon.

After all dimensions and metrics in the Adobe Analytics report suite are mapped to a dimension or metric in the Customer Journey Analytics report suite, a green check mark appears next to the report suite name in the Map schema for report suites section.

(Conditional) If the projects you are migrating contain more than one report suite, select another report suite in the Map schema for report suites section, then repeat step 6 through Step 10.

Select Migrate.

After a migration completes, the Migration status page provides a summary of what was migrated.

If the migration fails, see the Retry a failed migration section below for more information.

(Optional) After projects are migrated, you can transfer ownership of the projects to any user in Customer Journey Analytics. For more information, see Transfer assets in the Customer Journey Analytics Guide.

In Adobe Analytics, select the Admin tab, then select All admin.

Under Data configuration & collection, select Component migration.

Select Failed in the Migration status column next to the project that you want to retry.

The Migration status page displays.

This page also displays immediately after completing the migration steps described in the section Migrate Adobe Analytics projects to Customer Journey Analytics above.

Select Retry migration.

Select the column header of the column you want to sort by.

(Optional) Select the same column header again to reverse the sort order.

In the search field at the top of the Component migration page, begin typing the name of the project that you want to migrate.

Select the project when it appears in the drop-down menu.