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Configure Customer Journey Analytics

To use the Experience Platform Data Mirror feature for Customer Journey Analytics, you have to create or update connections, data views and workspace projects to use model-based data.

Connections

In your connection, add the model-based datasets that represent the data from the data warehouse native solutions. These datasets do have the Model dataset type.

When you add a model-basd dataset that contains mirrored data from a data warehouse native solution, that data is usually event data. Ensure you select the correct settings for the dataset. For example, select the correct dataset type, field for identity, and field for timestamp.

Data views

Define fields from the model-based schema as components (metrics and dimensions) in your data view. The data mirrored fields are available in the Adhoc & Model-based fields subfolder of the Event datasets folder. Use functionalities, like derived fields or component settings, to modify the components that are based on model-based fields.

Workspace projects

Set up Workspace projects that use metrics and dimensions from your model-based data. Components that are ultimately based on data in your data warehouse native solution. And are updated based on the data mirror functionality you have configured.