Sign in

Search, Social, & Commerce is transitioning to the Adobe Identity Management Service (IMS) for login authentication. IMS provides single sign-on (SSO) access to all Adobe products that support IMS, including Real-Time Customer Data Platform, Customer Journey Analytics, Target, and Analytics. With the change:

  • You can use one Adobe ID to sign in across Adobe products from either the Experience Cloud sign-in page or the legacy Search, Social, & Commerce sign-in page. Your Adobe ID provides user profile management and the ability to switch to a different Adobe product from the top menu. In a future release, you’ll be able to change the Search, Social, & Commerce account and IMS organization account from the top menu.

  • Enterprise authentication is supported.

  • You can stay logged in for 24 hours.

Your current Search, Social, & Commerce credentials will remain active until 15 July 2025 so that you can prepare for the change.

For more information about the Experience Cloud interface, including managing your user profile, see “Experience Cloud interface and administration.”

Sign in from the legacy Search, Social, & Commerce sign-in page

Use a legacy Search, Social, & Commerce login for authentication

This option is available until 15 July 2025.

Use an Adobe ID for authentication

  1. Go to enterprise-na.efrontier.com/ or enterprise-intl.efrontier.com/ and click Sign in with SSO.

  2. Enter your Adobe ID, and click Continue.

  3. If prompted, select either **Personal Account" or Company or School Account.

    The new user interface opens by default.

  4. If you have access to multiple IMS organizations, select the correct organization in the upper right of the page.

Sign in from Adobe Experience Cloud using an Adobe ID

  1. Go to experience.adobe.com.

  2. Enter your Adobe ID, and click Continue

  3. If prompted, select either **Personal Account" or Company or School Account.

  4. In the Quick Access section of your home page, click Advertising Search, Social, & Commerce.

Advertising Search, Social, & Commerce)

The new user interface opens by default.

  1. If you have access to multiple IMS organizations, select the correct organization in the upper right of the page.
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