New commenting experience

Last update: 2024-01-19
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IMPORTANT

The information in this article refers to features that have been released to the new commenting experience.

The beta program for the new commenting experience started in April 2023 and ended in October 2023. The beta program for the new commenting experience closed with the October 2023 release.

Starting in October 2023, all new features for the new commenting experience are released to all customers. For more information, see the current Release overview page for each release.

Features

The new commenting experience includes improvements and changes to the Updates section of Adobe Workfront objects.

Among the improvements included in the new commenting experience are the following:

  • Improved performance and user experience
  • Separation of user comments from the system activity updates
  • Real-time indicator when new comments are added to an object
  • Editing comments after submitting them

The following features have been removed or will be deprecated from the new experience:

  • Comment on a system update
  • Ability to edit status, condition, commit date, and percent complete while commenting on tasks and issues
  • Edit custom form
  • The “on behalf of < user name >” information when a Workfront or group administrator logs in as another user and adds a comment on their behalf was originally removed. It has been reinstated on October 19, 2023.
  • The “Ask for approval” option when you tag people while adding a comment to a document.
  • The “Show percent complete on update status” setting when editing a user’s profile box will be removed. The functionality of updating the percent complete of a task or issue has been removed.
  • The notification for the Project Owner in the Updates area that the assignee of a task or issue edited the commit date

The following table illustrates the features that will be available in the new commenting experience as well as their availability in areas where they are supported:

Feature Exists in old commenting experience Exists in the new commenting experience Will be introduced in the new commenting experience When will be introduced in the new commenting experience In research
Create/read/reply/delete comments
Rich text (excludes quoting and emojis)
Rich text (emojis)
Rich text (block quotes) Q2, 2023
Quote comments Q2, 2023
React to comments (Like)
Attach images to comments
Tag people in comments
Remove thread participants
Automatically tag all thread participants
Comments that are private to a company
Undo posting of a comment Replaced with edit comment
Turn off system updates Replaced with the Activity tab
Edit comments
Saving comment drafts when navigating away from the page
See new comments in real time (includes seeing when a comment is deleted)
Log time
Copy thread link Replaced with Copy link Q2, 2023
Copy comment link Replaced with Copy link
Quote comment text Q2, 2023
Copy body text
Search in comments Q1, 2024
Copy and paste images in a comment Q1, 2024
Drag and drop images in a comment Q1, 2024
Edit custom form
Ability to edit status, condition, commit date while commenting
Reply to system updates
Display "on behalf of" when adding comments logged in as another user

Release timeline

IMPORTANT

For information about the features released to the new commenting experience during the beta time frame, see New commenting beta experience release activity.

For more information about managing updates for Workfront objects, see Update work.

The following is a planned timeline with key milestones for the release of the new commenting experience to the Production environment. In addition to the milestones below, we will continue to improve the commenting experience with smaller enhancements.

For information about the features released for the new commenting experience after the beta period closed, see the current release overview page.

The following is a planned timeline for the release of the new commenting experience:

  • With the 23.2 release (April 6, 2023):

    • Launch the commenting experience Beta for issues
    • Release the new commenting experience for goals (as the only experience)
  • With the 23.3 release (July 20, 2023):

    • Launch the commenting experience Beta for projects, tasks, and documents.
    • Release the new commenting experience for cards in the Boards area (as the only experience)
  • During the Fourth Quarter 2023 release (limited release, only available to customers that choose the fast release):

    • Release the new commenting experience for templates, template tasks, programs, portfolios, teams, users, and timesheets (as the only experience)
    • Update the commenting experience Beta for projects, tasks, issues, and documents to become the default option. The “Beta” label is removed.
  • With the Fourth Quarter 2023 (23.10) release (October 26, 2023)

    • Release the new commenting experience for templates, template tasks, programs, portfolios, teams, users, and timesheets (as the only experience) to all customers.
    • Make the new commenting experience for projects, tasks, issues, and documents the default option.
    IMPORTANT

    This will conclude the Beta stage of the new commenting experience.

    • Make all features released for the new commenting experience starting with this date part of the current regular monthly and quarterly releases.
  • End of 2023:

    • Keep the legacy commenting experience as a secondary option for the following objects: projects, tasks, issues, and documents. The new commenting experience is the default option for all users for these objects.
    • Make the new commenting experience the only experience for all other objects.
    NOTE

    Iterations will continue to have the legacy commenting experience. The new commenting experience will not be available for iterations.

  • Second quarter of 2024 (April 2024):

    • Remove the option to switch back to the legacy commenting stream and make the new commenting stream the only experience for all objects, with the exception of Iterations.

Locate the new commenting experience

The new commenting experience is currently available for all customers and for all environments.

Depending on what objects you access the commenting experience for, you might see the following functionality for the Updates section:

  • Both the new and legacy commenting experience for the following objects:

    • Project
    • Task (this includes Stories)
    • Issue
    • Document
    TIP

    Use the New commenting option to display the new commenting experience (when you enable it) or the legacy commenting experience (when you disable it), as described in this section. The new commenting experience is the default.

    • Only the new commenting experience for the objects listed below. There is no option to enable the legacy commenting experience for these objects:

      • Goal
      NOTE

      You must have an additional license to Adobe Workfront Goals to be able to access this area of Workfront. For more information, see Requirements to use Workfront Goals.

      * Card on a board * Team * Template * Template Task * Timesheet * Program * Portfolio * User
  • Only the legacy commenting experience for the following objects:

    • Iterations

      There is no option to enable the new commenting experience for iterations. Only the legacy commenting experience is available for iterations.

To enable the commenting experience option for projects, tasks, issues, and documents:

  1. Go to an object that you want to activate the new commenting experience for, then click Updates in the left panel.

  2. (Conditional) If it is disabled, enable the New commenting option in the upper-right corner of the Updates area to enable it. This should be enabled by default.

  3. Start typing an update in the Comments tab. The Comments tab is the default tab when the new experience opens

    Or

    Click the System Activity tab to view the activity updates generated by Workfront.

  4. (Optional) To disable the new commenting experience and return to legacy commenting, deselect the New commenting option.

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