We are currently redesigning the commenting experience in Adobe Workfront.
Depending on what objects you access the commenting experience for, you might see the following functionality for the Updates section:
This article contains information about the new and the legacy versions of the Updates section.
For more information about the new commenting experience and its availability, see New commenting experience.
The new commenting experience is available only for the Updates section of Workfront objects, and it is not available when you access the objects from the following areas:
The Updates section of an object shows system updates, and up to 200 of the most recent updates users made within the past 90 days.
Depending on what objects you access the commenting experience for, you might find the following experience for the Updates section:
Both the new and legacy commenting experience for the following objects:
Task (this includes Stories)
Use the New commenting option to display the new commenting experience (when you enable it) or the legacy commenting experience (when you disable it). The new commenting experience is the default. For more information, see New commenting experience.
Only the new commenting experience for the objects listed below. There is no option to enable the legacy commenting experience for these objects:
You must have an additional license to Adobe Workfront Goals to be able to access this area of Workfront. For more information, see Requirements to use Workfront Goals.
Card on a board
Only the legacy commenting experience for the following objects:
There is no option to enable the new commenting experience for iterations.
The new commenting experience is not available for iterations.
The Updates section displays information in the following tabs in the new commenting experience:
The following objects don’t have a System Activity tab:
The legacy Updates section shows the following information:
The following objects don’t record system updates:
Comments, replies, or system updates of certain objects also appear on the Updates section of higher-ranked objects.
For example, when you add an update to a task, the update appears on the Updates section for the task and on the Updates section for the project containing the task.
The following table shows the objects whose comments also display on their higher-ranking objects:
|Object where the original update was added||
Higher-ranked object where the original update also appears
|Document||Object where document is attached, Project|
Timesheet comments display in the Updates section of the user who makes the comment and the Updates section of their Home Team.
Replies added to system updates do not roll up to the parent object. Only direct replies on a child object and replies added to existing updates roll up to parent objects.
For information about the object hierarchy in Adobe Workfront, see Understand objects in Adobe Workfront.
It is not possible to reply to system updates in the new commenting experience. For more information, see New commenting experience.
There are some limitations in the Updates section of a team and when entering updates on behalf of other users.
Consider the following when viewing updates for users and teams:
You cannot add new comments in the Updates section of a team.
You can add a reply to an update you view on a team. The reply displays in the team’s Updates section as well as the Updates section of the object it belongs to.
The Updates section for teams is populated by updates entered on the following objects:
*These are not available for the new commenting experience.
On the Updates section for users and teams, you can view the updates that have been entered in the past 90 days.
If you want to see all the updates made on a user or a team, beyond the 90-day limit, you can build a report for notes. The report should not have a time filter that displays all updates made for users or teams. For more information, see Create a custom report.
Adobe Workfront administrators and group administrators can log in as other users and perform actions in Workfront such as entering comments.
For information, see Log in as another user.
Considering the following when logging in as another user and adding comments:
Any comments made on behalf of another user are indicated on the comment.
A group administrator can comment on behalf of another person but cannot delete that comment. Only an Adobe Workfront administrator can delete a comment that they made on behalf of another user.
A Workfront or group administrator can only edit a comment they added on behalf of another user only when they log out as the user and log back in as themselves. They cannot delete a comment on behalf of another user.
The Journal Entry report surfaces system updates from the Updates area of projects, tasks, and issues.
The report allows you to see:
For more information, see Report on the Updates area.