DocumentationWorkfrontWorkfront Guide

New commenting experience

Last update: Tue Apr 16 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • User
IMPORTANT
The information in this article refers to features that have been released to the new commenting experience.
The beta program for the new commenting experience started in April 2023 and ended in October 2023, with the October 2023 release.
Since April 11, 2024 all features for the new commenting experience have been available in the Production environment for all customers.

Features

The new commenting experience includes improvements and changes to the Updates section of Adobe Workfront objects.

Among the improvements included in the new commenting experience are the following:

  • Improved performance and user experience
  • Separation of user comments from the system activity updates
  • Real-time indicator when new comments are added to an object
  • Editing comments after submitting them

The following features have been removed or will be deprecated from the new experience:

  • Comment on a system update. Comments added to the system updates in the past have been imported as read-only comments in the new System Activity tab.

  • Ability to edit Status, Condition, Commit Date, and Percent Complete while commenting on tasks and issues.

    As an alternative, we recommend that you add these fields in the Summary panel of tasks and issues, to easily access them from lists, Home, Workfront Balancer, or a timesheet.

  • Ability to edit the custom form

  • The “on behalf of < user name >” information when a Workfront or group administrator logs in as another user and adds a comment on their behalf was originally removed. It has been reinstated on October 19, 2023.

  • The “Ask for approval” option when you tag people while adding a comment to a document.

  • The “Show percent complete on update status” setting when editing a user’s profile box will be removed. The functionality of updating the percent complete of a task or issue has been removed.

The following table illustrates the features that will be available in the new commenting experience as well as their availability in areas where they are supported:

Feature
Exists in old commenting experience
Exists in the new commenting experience
Will be introduced in the new commenting experience
When will be introduced in the new commenting experience
In research
Create/read/reply/delete comments
✓
✓
Rich text (excludes quoting and emojis)
✓
✓
Rich text (emojis)
✓
✓
Rich text (block quotes)
✓
✓
Q2, 2023
Quote comments
✓
✓
Q2, 2023
React to comments (Like)
✓
✓
Attach images to comments
✓
✓
Tag people in comments
✓
✓
Remove thread participants
✓
Automatically tag all thread participants
✓
Comments that are private to a company
✓
✓
Undo posting of a comment
✓
Replaced with edit comment
Turn off system updates
✓
Replaced with the Activity tab
Edit comments
✓
Saving comment drafts when navigating away from the page
✓
✓
See new comments in real time (includes seeing when a comment is deleted)
✓
Log time
✓
✓
Copy thread link
✓
Replaced with Copy link
Q2, 2023
Copy comment link
✓
Replaced with Copy link
Quote comment text
✓
✓
Q2, 2023
Copy body text
✓
✓
Search in comments
✓
Q1, 2024
Copy and paste images in a comment
✓
Q1, 2024
Drag and drop images in a comment
✓
✓
Q1, 2024
Edit custom form
✓
Ability to edit Status, Condition, Commit Date while commenting
✓
Reply to system updates
✓
Display "on behalf of" when adding comments logged in as another user
✓
✓
Ability for the Project Owner to change the Planned Completion Date of a task when the Commit Date is changed from the Updates section
✓
Might be released at a later date
✓

Release timeline

IMPORTANT
For information about the features released to the new commenting experience during the beta time frame, see New commenting beta experience release activity.
For more information about managing updates for Workfront objects, see Update work.

The following is a planned timeline with key milestones for the release of the new commenting experience to the Production environment. In addition to the milestones below, we will continue to improve the commenting experience with smaller enhancements.

For information about the features released for the new commenting experience after the beta period closed, see the current release overview page.

The following is a planned timeline for the release of the new commenting experience:

  • With the 23.2 release (April 6, 2023):

    • Launch the commenting experience Beta for issues
    • Release the new commenting experience for goals (as the only experience)

  • With the 23.3 release (July 20, 2023):

    • Launch the commenting experience Beta for projects, tasks, and documents.
    • Release the new commenting experience for cards in the Boards area (as the only experience)

  • During the Fourth Quarter 2023 release (limited release, only available to customers that choose the fast release):

    • Release the new commenting experience for templates, template tasks, programs, portfolios, teams, users, and timesheets (as the only experience)
    • Update the commenting experience Beta for projects, tasks, issues, and documents to become the default option. The “Beta” label is removed.

  • With the Fourth Quarter 2023 (23.10) release (October 26, 2023)

    • Release the new commenting experience for templates, template tasks, programs, portfolios, teams, users, and timesheets (as the only experience) to all customers.
    • Make the new commenting experience for projects, tasks, issues, and documents the default option.
    note important
    IMPORTANT
    This will conclude the Beta stage of the new commenting experience.
    • Make all features released for the new commenting experience starting with this date part of the current regular monthly and quarterly releases.

  • End of 2023:

    • Keep the legacy commenting experience as a secondary option for the following objects: projects, tasks, issues, and documents. The new commenting experience is the default option for all users for these objects.
    • Make the new commenting experience the only experience for all other objects.
    note note
    NOTE
    Iterations will continue to have the legacy commenting experience. The new commenting experience will not be available for iterations.

  • With the Second Quarter 2024 release (April 11, 2024):

    Remove the option to switch back to the legacy commenting stream and make the new commenting stream the only experience for all objects.

Locate the new commenting experience

The new commenting experience is available in the following areas of Workfront:

  • In the Updates section of all objects.

    For information about accessing the Updates section of Workfront objects, see Updates section overview.

  • In the Summary panel of tasks, issues, and documents in all areas where this is available (lists, timesheets, Workload Balancer, and Home).

  • In the Home area for tasks and issues.

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