System-tracked updates

Adobe Workfront captures the activity taking place on certain objects by logging status information in the object’s Updates area.

The Updates area includes the following types of updates:

  • User updates: Manually entered by users. Also referred to as comments, replies, and notes.

    For more information about configuring user updates, see Configure preferences for user updates.

  • System updates: Automatically made by the system. A system update includes a brief note describing what kind of change happened to the item.

    For more information about system update feeds and how to enable them, see Configure system updates.

Considerations about system-tracked updates

  • System-tracked updates are not available for all the objects that have the Updates area. The Updates area is available for the following objects:

    • Project

    • Task

    • Issue

    • Portfolio

    • Program

    • User

    • Template

    • Template Task

    • Team

    • Document

    • Timesheet

    • Story

      In Workfront, a story is a task.

    • Iteration

    • Goal

      You must have an additional license to have access to the Goals area. For information, see Requirements to use Workfront Goals.

    • Card on a board

      For more information on updates on cards, see Use connected cards on boards.

  • Workfront does not track any system updates for the following objects:

    • Team
    • Template
    • Template Task
    • Ad-hoc Card

  • Users can view system updates by default or they can choose to not display them.

    For information about disabling the display of system updates, see the section Enable or disable system updates in the article Update work.

    NOTE

    We are currently redesigning the commenting experience and the Updates area in Workfront.

    You cannot hide system updates when using the new commenting experience.

    For more information about the new commenting experience, see New commenting experience.

  • Workfront records system-tracked updates for the following objects but there is no option to disable displaying them:

    • Portfolio
    • Program
    • Iteration

  • Workfront administrators can define what type of changes the system should track in the Updates area. Not all objects that have an Updates area also have configurable update feeds. The following objects have an Updates area that captures system-tracked update feeds, but do not have configurable update feeds:

    • Document
    • Timesheet
    • Iteration
    • Goal

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