Grant a user full administrative access

IMPORTANT

The procedure described on this page applies only to organizations that have not yet been onboarded to the Admin Console. If your organization has been onboarded to the Adobe Admin Console, you must perform this action through the Adobe Admin Console.

For instructions on granting full administrator access in the Adobe Admin Console:

For a list of procedures that differ based on whether your organization has been onboarded to the Adobe Admin Console, see Platform-based administration differences (Adobe Workfront/Adobe Business Platform).

As an Adobe Workfront administrator, you can create another Workfront administrator by assigning them the System Administrator access level. A user with this access level has full administrative access to everything in Workfront, including items they did not create themselves.

NOTE

This is different from using an access level to grant users administrative access to certain areas of the system. For more information, see the following:

Access requirements

You must have the following access to perform the steps in this article:

Adobe Workfront plan Any
Adobe Workfront license Plan
Access level configurations

You must be a Workfront administrator. For more information, see Grant a user full administrative access.

NOTE: If you still don't have access, ask your Workfront administrator if they set additional restrictions in your access level. For information on how a Workfront administrator can modify your access level, see Create or modify custom access levels.

Grant full System Administrator access to a single user

  1. Click the Main Menu icon in the upper-right corner of Adobe Workfront, then click Users .

  2. Click the name of the user to whom you want to grant administrator rights.

  3. Click the More menu , then click Edit.

  4. On the Edit Person box that appears, click Access.

  5. In the access level drop-down list, select the System Administrator access level.

    Depending on changes made in your system, the name of this access level might have changed.

  6. Click Save Changes.

    The user now has full System Administrator rights in the system.

Access of a Workfront administrator vs. access of a Plan user with administrative rights

The two tables below show the difference between the access rights of a user with a Workfront administrator access level versus those of a user with a Plan license with some administrative rights.

Workfront administrators can view all the objects in the system (regardless of who created them), create new ones, and modify or delete existing ones. They have full access to all objects in the system.

Users with a Plan license who can edit functionality in one area have full access to the functionality in that area.

NOTE

Users with a Plan license who are designated as group administrators can perform some of the actions allowed for Workfront administrators. They are allowed to perform these actions only for the groups they administer, their subgroups, and the users in these groups and subgroups. For more information, see Group administrators.

Access to the Setup area

Area/object Workfront administrator User with a Plan license and some administrative rights
Project Preferences: Projects Full access No access
Project Preferences: Tasks & Issues Full access No access
Project Preferences: Statuses Full access

No access
Project Preferences: Priorities Full access No access
Project Preferences: Severities Full access No access
Project Preferences: Exchange Rates Full access Full access
Processes: Approvals

Full access

 Full access
Processes: Milestone Paths Full access Full access
Custom Forms Full access

Manage custom forms they created or custom forms shared with them.

Attach custom forms they created or custom forms shared with them to objects they have manage or contribute permissions to.
Recycle Bin: Recently Deleted Full access

Users who are group administrators can restore projects assigned to Groups they manage, and tasks, issues, or documents associated with those projects.
Recycle Bin: Recently Restored Full access Users who are group administrators can see the items they have recently restored.
Job Roles Full access

Modify but not delete existing job roles.

Add new job roles.
Teams Full access

No access to create Teams.

Add existing teams to users when creating or editing users.
Groups Full access

No access to create Groups.

Only group administrators can manage group membership, subgroups, and group-level statuses for the groups they manage.

Companies Full access Full access
Log in As Full access

If their group administrative access is enabled on their access level and they are designated as a group administrator, they can log in as the users in the group they administer and their subgroups. They cannot log in as a System Administrator.
For more information about enabling group administrative access for users, see Grant access to users.
Schedules Full access

No access to edit Schedules.

Access to add existing schedules to other users, at the user level.

Timesheet & Hours: Timesheet Profiles Full access

Access to assign existing Timesheet Profiles to users, at the user level.

Users who are group administrators can create Timesheet Profiles for the groups they administer and their subgroups.

Timesheet & Hours: Hour Types Full access

Access to assign Hour Types to users, at the user level.
Timesheet & Hours: Preferences Full access No access
Email: Notifications: Event Notifications Activate/ Deactivate all No access
Email: Notifications: Reminder Notifications Full access Full access
Email: Notifications: Email Templates Full access

No access to edit Email Templates.

Access to add existing Email Templates to Reminder Notifications.
Email: Automatic Reminders Full access No access
Email: Invitations Full access

No access to edit Email Invitations.

Access to resend email invitations to unregistered users only from the People tab.
Email: Setup Full access

No access
Scorecards Full access

Full access
Expense Types Full access

No access
Risk Types Full access No access
Access Levels

Full access to modify all access levels.

The System Administrator and External User access levels cannot be modified, by default.

No access to edit Access Levels.

Assign an access level to other users which is lower or equal to theirs at the user level.
Interface: Layout Templates Full access

Access to assign existing Layout Templates to other users, at the user level.

Users designated as group administrators can create Layout Templates for groups and subgroups they manage.
Interface: Update Feeds Full access

No access to modify Update Feeds.

Access to add fields to be tracked in the Update Feeds when editing Custom Forms.
Interface: Filters Full access

No access to create Filters in the Setup area.

Access to create new filters in a list of objects.
Interface: Views Full access

No access to create Views in the Setup area.

Access to create new views in a list of objects.
Interface: Groupings Full access

No access to create Groupings in the Setup area.

Access to create new groupings in a list of objects.
Interface: List Controls Full access

No access
Documents: Cloud Providers Full access

No access to configure Cloud Providers.

Access to link documents to and from Cloud Providers from the Documents tab, after the Cloud Providers have been integrated with Workfront.
Documents: Metadata Mapping Full access No access
Documents: SharePoint Integration Full access

No access to configure a SharePoint integration.

Access to link documents to and from SharePoint from the Documents tab, after the SharePoint integration with Workfront has been configured.
Documents: Custom Integration Full access

No access to configure a Custom Integration.

Access to link documents to and from third-party providers from the Documents tab, after the third-party providers have been integrated with Workfront.
System: Branding Full access No access
System: Customer Info Full access No access
System: Single Sign-On (SSO) Full access No access
System: Update Users for SSO Full access No access
System: Kick-Starts Full access No access
System: Diagnostics Full access No access
System: Preferences Full access No access

Access to objects

Area/object Workfront administrator User with a Plan license and some administrative rights
Calendars Full access Manage calendars they create and calendars shared with them.
Dashboards Full access Manage dashboards they create and dashboards shared with them.
Documents Full access Manage documents they upload or documents shared with them.
Issues Full access Manage issues they create or issues shared with them.
Portfolios Full access Manage portfolios they create or portfolios shared with them.
Programs Full access Manage programs they create or programs shared with them.
Project Full access Manage projects they create or projects shared with them.
Reports Full access Manage reports they create or reports shared with them. View, copy and edit system reports.
Tasks Full access Manage tasks they create or tasks shared with the
Templates Full access Manage templates they create or templates shared with them
Timesheets Full access Full access
Users Full access

Limited access

They cannot assign groups to users for which they are not a group administrator or groups that are not public.

They cannot assign an access level to users which is higher then their own access level.

If their group administrative access is enabled on their access level and they are designated as a group administrator on a group, they can reset the password of and log in as the users in the group they administer and their subgroups. They cannot reset the password of or log in as a System Administrator.
For more information about enabling group administrative access for users, see Grant access to users.

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