Adobe Experience Cloud Release Notes - June 2021

Last update: June 2021


Experience Cloud applications and services are updated monthly. This page is your central location for finding the latest release updates, documentation, and tutorials for Experience Cloud and Experience Platform. You can also find new documentation for Creative Cloud for Enterprise and Document Cloud.


Subscribe to the monthly Adobe Priority Product Update to receive email notifications about updates to this page. This page is maintained throughout the month, so please check back regularly for updates to Adobe enterprise product and Experience League documentation.

Latest update: June 14, 2021

Need help? Visit Experience League to find product and technical documentation, Adobe-curated courses, video tutorials, quick answers, community insight, and instructor-led training.

Icon Experience Cloud Central UI Components

Experience Cloud Central Interface Components includes updates to accessed from the unified product header, such as self-help, search, and user account preferences. Updates to People, Places (Location), and product management are found here.

Feature Date Description
Single Sign-on Support for Adobe Federated IDs June 17, 2021 If you use Federated IDs, you can sign in to Experience Cloud without having to enter an email address or password. To use this feature, add #/sso:@domain to the Experience Cloud URL.

For example, assume that you own the domain and want to sign into Adobe Analytics. The URL would be:
Experience League Search June 1, 2021 Experience League documentation search has been improved. Navigate to Experience League and use the Search field to locate tutorials, documentation, courses, and more.

More help resources

Icon Adobe System Status

Adobe System Status provides detailed information, status updates, and email notifications about Adobe cloud products and services outage, disruption, and maintenance events. Check it out at

The most recent updates to Adobe System Status are found at Adobe System Status - May 21, 2020 for the latest release information.

Icon Experience Platform

Includes release update information and new documentation for Experience Platform and Experience Platform Launch.

Experience Platform tutorials and courses

New videos, tutorials, or courses published for Experience Platform and services.

Published Name Type Description
June 2021 Prepare data with Query Service Video Learn how to clean, prepare, and combine data from multiple datasets to create a dataset using Create Table AS (CTAS) and Spark SQL functions for reporting and dashboarding.
June 2021 Copy schemas between sandboxes Video Learn how to copy a schema from one sandbox to another in Adobe Experience Platform using the Export/Import Schema API. Build and test your schemas in development sandboxes, then copy them to production.
June 2021 Update schemas Video Learn the basic things to be aware of when updating existing schemas in Adobe Experience Platform.
June 2021 Schema building blocks Video Learn the key building block elements of Experience Data Model (XDM) schemas, including fields, data types, schema field groups, classes, and behavior.
June 2021 Create schema classes Video Learn how to create classes in Adobe Experience Platform for use in Experience Data Model (XDM) schemas.
June 2021 Configure relationships between schemas Video Learn how to configure a relationship between two schemas in Adobe Experience Platform. Relationships allow you to use one dataset as a lookup table for another.
June 2021 Create schema data types Video Learn how to create your own data types in Adobe Experience Platform for use in Experience Data Model (XDM) schemas.
June 2021 Convert your data model to an experience data model Video Learn how data architects can take their existing transactional data model and convert it to an Experience Data Model. This video shows the difference in modeling approaches using entity-relationship diagrams.
June 2021 Plan your data model Video Learn what to do before you start building your schemas in Adobe Experience Platform. Document your business use cases, understand your Platform license, know the product guardrails, and identify what data to ingest before finalizing your data model.
June 2021 Connect Tableau to Query Service Video Learn how to connect to Query Service from various desktop client applications that supports PostgreSQL protocol and how to use PostgreSQL tools and drivers to connect and write queries.
June 2021 Adobe defined functions in Query Service Video Learn how to use Adobe-defined functions in Adobe Experience Platform Query Service to perform common business-related tasks on Experience Event data.
June 2021 Data exploration with Query Service Video Learn how to validate ingested data, preview data, and explore statistical and analytical properties of data using SQL functions.
June 2021 Query Service Overview Video Learn about Query Service in Adobe Experience Platform and how it helps to understand customer behavior and generate impactful insights.
June 2021 Query Service UI overview Video Learn how to write and execute queries, view previously executed queries, and access queries saved by others users within your IMS Organization in Adobe Experience Platform Query Service.
June 2021 Query API Video Learn how to write and execute queries, create schedule queries, and create a query template using Adobe Experience Platform Query Service API.

Icon Journey Orchestration

Use Experience Platform to orchestrate a customer’s journey at scale across experience channels, by intelligently anticipating every individual’s needs in real time.

More resources for Journey Orchestration

Documentation - Release Notes - How-to videos

Icon Offer Decisioning

Offer Decisioning is an Application Service integrated with Adobe Experience Platform. Use Offer Decisioning to deliver the best offer and experience to your customers across all touch points at the right time.

More resources for Offer Decisioning

Documentation - Release Notes - How-to videos

Icon Adobe Analytics

Release date: June 17, 2021

New features in Adobe Analytics

Feature General Availability - Target Date Description

New features in Customer Journey Analytics

Feature General Availability - Target Date Description

Fixes in Adobe Analytics

  • Fixed an issue with the incorrect currency showing in the Revenue Real-Time report. (AN-254649)
  • Updated the documentation on eVar case sensitivity in reporting. (AN-246438)
  • Updated the documentation to better explain Data Feed Implementation and here. (AN-219485)
  • Fixed issues with some data not being sent in the Data Warehouse report (AN-259951; AN-259712; AN-260107; AN-259953)

Additional fixes in Adobe Analytics or CJA

AN-246344; AN-250035; AN-250354; AN-252482; AN-254661; AN-254965; AN-255424; AN-256515; AN-257232; AN-257572; AN-257893; AN-258393; AN-259203; AN-259513; AN-259614; AN-259665; AN-259931; AN-260074; AN-260085; AN-260147; AN-260190; AN-260198; AN-260290; AN-260306 (CJA); AN-260508; AN-260625; AN-260793; AN-260861; AN-260938; AN-260945; AN-261149; AN-261317

Important notices for Analytics administrators

Notice Date Added or Updated Description
Browser user agents reflect incorrect operating system versions for macOS May 19, 2021 All major browsers currently report users of macOS X 11 and above incorrectly as using macOS 10, as recorded in the browser’s user agent string. This issue affects Adobe Analytics reporting, because it uses the user agent to determine device information like operating system. This inaccuracy is apparently in place to prevent compatibility issues for some websites. See this Bugzilla ticket for reference. It is not clear when or if this issue will be fixed.
Some browsers initially recorded macOS 11 correctly, so there may be some traffic matching this value. However, because of the inaccurate reporting, filtering for operating system macOS 11 is not useful.
This issue is significant because starting with Safari on macOS 11, Apple updated ITP cookie expiry limitations to apply to CNAME implementations (see WebKit blog post).
Before this update, these limitations applied only to client-side cookies set via JavaScript. This inaccuracy makes it difficult to assess how much traffic is using OS 11 and is thus impacted by the ITP change. You can learn more about cookies and Adobe Analytics here.
End-of-life for three Analytics API services May 19, 2021 On August 18, 2021, the following Analytics Legacy API services reached their end-of-life date and were shut down. Any current integrations built using these services stopped working on that day.
  • 1.3 Analytics APIs
  • 1.4 SOAP Analytics APIs
  • Legacy OAuth Authentication (OAuth and JWT)
Adobe has provided a Legacy API EOL FAQ to help answer your questions and provide guidance on how to proceed. API integrations that employ these services can migrate to the 1.4 Analytics REST APIs or the 2.0 Analytics APIs. Legacy OAuth accounts can migrate to an Adobe I/O Analytics integration account, which can be used to access both the 1.4 Analytics APIs and 2.0 Analytics APIs.
2021 ISO region updates May 13, 2021 Adobe will perform 2021 ISO region updates on May 21, 2021. Expect to see minor updates following this release.
EOL of Full Processing Data Sources April 12, 2021 Adobe plans to deprecate full processing data sources on July 31, 2021. As of March 25, 2021, new imports of this type can no longer be created. Please use Bulk Data Insertion API to import this type of data.
Sign in update to Report Builder April 9, 2021 On January 14, 2021, the Report Builder sign-in updates removed dependencies on legacy technologies and aligned the sign-in process with Experience Cloud. Experience Cloud uses your Enterprise ID (email and password). To ensure uninterrupted access to Report Builder, update the Report Builder add-in to version 5.6.47 or later by July 22, 2021. Report Builder version 5.6.47 and later supports only the Experience Cloud sign-in and will not support single sign-on.
Data Feed and Data Warehouse IP Address Changes April 6, 2021 Starting June 17, the Data Feeds and Data Warehouse delivery system will be relocated within Adobe’s data centers, and therefore can cause a change of external IP addresses visible to you. Adobe recommends that you confirm that all the IP CIDR blocks for the data center where your reports and feeds are sourced are present in firewalls for destination systems that you control. Here is a full list of IP Address ranges to place into your firewall’s allowlists.
Notice of upcoming Analytics menu changes March 24, 2021 On April 22, 2021, Adobe updated the Components, Tools, and Admin dropdown menus in order to achieve some performance gains. All of these pages are still available under the All Components, All Tools, and All Admin links - they will be removed from the dropdown menu. Here are the menu items that will be removed from the dropdown menu and placed on their respective link page:

  • Bookmarks
  • Dashboards
  • Targets
  • Calendar Events
  • Scheduled Reports
  • Report Settings
  • Recommendations Classic
  • Search & Promote
  • User Management
  • Classification Importer
  • Classification Rule Builder
  • Data Sources
  • Data Connectors
  • Company Settings
  • Logs
  • Dynamic Tag Management
  • Code Manager
  • Exclude by IP
  • Traffic Management
Same-as-SiteCatalyst VISTA Processing ON March 17, 2021 On June 17, 2021, all report suites will be updated to have Same-as-SiteCatalyst VISTA Processing set to ON. This change impacts Data Warehouse reporting by processing the data to match processing rules. For questions or clarification, reach out to Customer Care.
Reports & Analytics landing page options February 19, 2021 On March 25, 2021, options to set new Reports & Analytics dashboards or other content as your Adobe Analytics landing page were removed. If you previously set a Reports & Analytics page as your custom landing page, it continues to work until your landing page is modified in User Preferences.
EOL of Adobe Data Connectors July 13, 2020 Adobe Data Connectors are powered by legacy technology that is no longer viable or supported. A new standard is available in the Adobe Exchange Partner Program. You can use that standard for any integration to continue to be offered and supported. The official end-of-life date is August 1, 2021. Learn more…


For the latest updates on AppMeasurement releases, please refer to AppMeasurement for JavaScript release notes.

New Analytics courses and tutorials

New courses, tutorials, and articles in Analytics and Customer Journey Analytics.

Published Name Type Description
June 2021 Getting Started with Customer Journey Analytics for Administrators Course Learn how to set up, configure, and administer Customer Journey Analytics. Learn some basic concepts to give you a foundation, and then move into more configuration steps. The course is then capped off with some recommendations on migrating calculated metrics and segments from Adobe Analytics to Customer Journey Analytics.
June 2021 Configure internal site search reports Video Create and configure freeform tables in Analysis Workspace to analyze internal search functionality on your site.
June 2021 Map Web SDK variables into Adobe Analytics Video Learn how to map analytics variables from the Web SDK through to Adobe Analytics using Processing Rules.
June 2021 Implement internal search variables using Web SDK Video Learn how to use the Web SDK to implement Adobe Analytics variables for an internal search term tracking use case. See the flow of data from the page to the Experience Edge, and then to Adobe Analytics.
June 2021 Implement internal search variables using AppMeasurement Video In this video, learn the steps of implementing internal site search variables for Adobe Analytics using Experience Platform Data Collection/Launch, including search term, number of results, and others.
June 2021 Defining your internal site search business requirements Video When deciding to track internal search on your site, it is important to first decide which aspects of search you want to track, and what actions can be taken from analyzing the results. This video walks through the documenting of business requirements.

Analytics help resources

Icon Audience Manager

Fixes and improvements in Audience Manager.

Fixes and Improvements

  • Released an enhancement to the Activity Usage report which now allows you to review data older than one year. (AAM-58268)
  • Adobe provides Audience Manager customers with user access keys for the Audience Manager Amazon S3 buckets. For security reasons, the keys are now automatically disabled after 100 days of inactivity. For more information, refer to the question at the bottom of the page in the Data collection and product integration FAQ.

Icon Experience Manager

New features, fixes, and updates in Experience Manager (AEM). Adobe recommends customers with On-Premise deployments to deploy the latest patches to ensure higher stability, security, and performance.


Adobe recommends visiting the Experience Manager release updates and roadmaps page to stay current on release information.

Experience Manager product updates

  • Experience Manager

    Experience Manager 6.5, Service Pack 9.0 ( released May 27, 2021) is an important update that includes new features, key customer-requested enhancements, improved performance, stability, and security, released since the general availability of AEM 6.5, April 2019.

Experience Manager product releases

  • Experience Manager as a Cloud Service

    New features in Experience Manager as a Cloud Service:

    • Adobe Experience Manager as a Cloud Service Foundation

    • Experience Manager Sites as a Cloud Service

      You can now verify content on a new Preview tier to simulate the final experience look and feel as you would on the Publish tier. This new functionality is enabled by the Experience Manager Sites Managed Publication wizard, which lets you choose a publish destination between Publish or Preview. Experiences on Preview can then be accessed by way of a dedicated URL. After validation on Preview, you can publish content from Author to Publish as usual. Enabling the Preview Service in Experience Manager as a Cloud Service environments is gradually rolling out in the next few weeks.

    • Experience Manager Assets as a Cloud Service

      New features in the prerelease channel:

      • Metadata schemas can be applied directly to the folder properties.
      • The Asset Bulk Ingestor tool lets you add metadata during a bulk ingestion.
      • A user experience enhancement displays the number of assets present in a folder. For more than 1000 assets in a folder, Experience Manager Assets displays 1000+.

      New features in Dynamic Media:

      • Smart Imaging Device Pixel Ratio (DPR) and network bandwidth optimization let you deliver best quality images efficiently, on devices with high-resolution displays, and constrained network bandwidth. See smart imaging FAQs.

Experience Manager Community

Experience Manager release information

All Experience Manager release notes are maintained at the following pages:

New Experience Manager courses and tutorials

New videos, tutorials, and courses published over the past month.

Published Name Type Description
June 2021 GraphQL Persisted Queries Video Learn how to enable, create, update, and run Persisted Queries in Experience Manager.
June 2021 Creating your first servlet in AEM Forms Article Build your first sling servlet so you can merge data with a form template.
June 2021 Creating your first OSGi Service with Experience Manager forms Article Build your first OSGi service with AEM Forms so you can generate PDF by merging data with template.

Other Help resources for Experience Manager

Icon Adobe Campaign

Adobe Campaign provides an intuitive, automated way to deliver one-to-one messages across online and offline marketing channels. You can now anticipate what your clients want using experiences determined by their habits and preferences.

Latest product releases

Find out more about the latest capabilities, improvements, and fixes released:

  • New Adobe Campaign v8 offers significant infrastructure, security, deliverability, and monitoring enhancements. Adobe Campaign v8 dramatically improves its scale and speed, with the ability to manage a more significant number of customer profiles, as well as much higher delivery rates and transactions per hour. Learn more in the Campaign v8 documentation.

  • Adobe Campaign Classic v7 21.1.3 release: Learn more in the Campaign Classic v7 Release Notes.

  • Adobe Campaign Standard 21.2 release: Learn more in the Campaign Standard Release Notes.

New Campaign courses and tutorials

Published Name Solution Description
June 2021 Integrate Campaign Standard with Analytics to optimize your email marketing Campaign Standard (Course) Learn how to integrate Campaign Standard with Adobe Analytics and optimize your email marketing strategies using real-time data. This course shows you how to build a Campaign Standard report in Adobe Analytics. Then, learn how to use Experience Cloud Triggers and Platform Launch to configure marketing and transactional messages based on customer activity.
June 2021 Adobe Campaign V8 Tutorials Campaign V8 This user guide contains videos and tutorials on the many features and capabilities of Adobe Campaign V8.
June 2021 Create and design email deliveries Campaign V8 (Video) Understand the process of creating an email delivery and learn how to design and personalize email content.
June 2021 Design emails for deliverability Campaign V8 (Video) Learn how to apply deliverability best practices to your email deliveries.
June 2021 Manage fatigue using typology rules Campaign V8 (Video) Learn how to implement fatigue management by applying typology rules.
June 2021 Set up fatigue management using filters Campaign Standard (Video) Learn how to implement fatigue management in Adobe Campaign by using filters.

Campaign help resources

Icon Advertising

Release notes for Adobe Advertising.

New features in Advertising DSP

Last updated: June 10, 2021 for June 16 release

Feature Description
Campaign Management (June 16 release) Forecasting is available for standard display placements with placement-level pacing and budgets.

Last updated: For June 26 release

Feature Description
Campaigns (Google Ads campaigns) Advertising Cloud Search now syncs, optimizes, and provides attribution for local inventory ads in shopping campaigns.

Set up and manage your local inventory ads within Google Ads.
When you edit multiple campaigns and campaign components, you can no longer save your changes as drafts for review in the Pending view, nor schedule the changes for a specific time. All existing scheduled jobs will still be executed as scheduled.
Advertising Insights The following insights are available in beta mode:
  • Normalized Sim (Combined) Beta
  • Portfolio Launch Beta
Notification Center Beta You can now receive and manage notifications outside of your browser by installing a Notification Center Beta application for Google Chrome 40 and higher or Microsoft Edge 17 and higher. The application loads faster than the regular browser version and is automatically updated.

Once you install the application, the web application loads as a separate window that dynamically rearranges its layout based on the window size. You don’t need to log in to the application or have a browser window open to use it.
A new alert type, Campaign Management UI Actions, is available and shows the final status of all background jobs, including bulk edits and assignment changes to portfolios, constraints, classifications, and events. You’re automatically subscribed to alerts for UI Actions.

This alert type will eventually replace the legacy job status Notifications available from the right toolbar (legacy job status Notifications).
Reports The new Campaign Hourly Report shows cost, click, and (optionally) conversion data for one or more Google campaigns with keywords for each hour in the specified date range. This report is identical to the Campaign Report with a data aggregation of “Hourly” or “Day of Week (Hourly).” Those aggregation types will be deprecated from the Campaign Report in a future release.

Icon Magento

See Magento Commerce and Open Source release notes for the latest release information.


See Target release notes for the latest release information.

Icon Marketo Engage

Marketo Engage is a complete application for lead management and B2B marketers looking to transform customer experiences by engaging across every stage of complex buying journeys.

Core Marketo Engage updates

See Marketo Engage release schedule for the latest release schedule information and release notes.

Icon Workfront

Adobe Workfront is a unified work management application for sharing ideas, creating content, managing complex processes, and doing their best work.

See the Workfront releases page for a round-up of the latest information for all products.

Icon Document Cloud

New videos, tutorials, or courses published for Adobe Document Cloud.

Document Cloud courses and tutorials

Published Name Type Description
June 2021 Adobe Acrobat for Google Drive Video Get access to time-saving PDF tools and e-signature workflows directly inside the Google Drive app.

For Document Cloud help, see:

Icon Creative Cloud for enterprise

New videos, tutorials, or courses published for Creative Cloud for enterprise.

Published Name Type Description
June 2021 Try your hand at Fresco on the iPad (and iPhone) Video Explore a whole new world of digital drawing and painting with Adobe Fresco in this 15-minute hands-on workshop. Quickly learn to work with layers and clipping masks to conform paint and textures to a base shape.
June 2021 Decoding the Alphabet Soup of Graphic Formats Video PG, PNG, SVG, GIF, and EPS files are all commonly used in design, some for web pages, others for presentations, publications, and creative projects. But… what do they mean, and which should you pick? Find out in this 15-minute hands-on workshop.

See Creative Cloud for Enterprise Tutorials for the latest tutorials.

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