Help Center

What’s new

• New navigation in Offer Decisioning

  The navigation in Offer Decisioning has been reorganized into two new menus: Offers and Components. Additionally, “Offer activities” have been renamed to “Decisions”. You can now access them in the Offers menu, Decisions tab.

More updates

Get started

• What is Offer Decisioning?

  Learn more on the Offer Decisioning service and access tutorial videos.

• Tutorial videos

  Watch tutorial videos to learn more about Offer Decisioning and how to use it.

• Discover the Offer Library user interface

  Learn how to access and navigate in the Offer Library

Additional Resources

• Experience Platform documentation
• Real-time Customer Profile documentation
• Experience Cloud XDM field definition