Program Member Custom Field Sync

Map Salesforce Fields to Program Member Custom Fields

1. In Marketo, click Admin.

   

2. Click Salesforce, then click Edit next to Program Member Custom Field Sync.

   

3. Use the search box to locate the Salesforce fields you want to map. In this example, we’re using Do Not Call.

   

4. Click the drop-down.

   

5. Choose the desired Marketo Program Member Custom Field to map.

   

   NOTE

   The drop-down will only show Program Member Custom Fields that match the data type of the Salesforce field.

6. For additional field mappings, clear the search box and repeat steps 3 through 5.

7. Click Save when done.

   

   IMPORTANT

   Changes to program member data on the mapped fields will be synced between Marketo and Salesforce going forward.

   NOTE

   If you rename or change the data type of a field in Salesforce, we will remove any mapping of that field with the Program Member Custom Field. But you can remap it with the new field after review.

Unmap Salesforce Fields from Program Member Custom Fields

If you ever want to free up a field in order to replace it, or just make a general change, you must perform an unmapping first. Here’s how.

1. In Marketo, click Admin.

   

2. Click Salesforce, then click Edit next to Program Member Custom Field Sync.

   

3. Use the search box to locate the field(s) you want to unmap. In this example, we’re using Do Not Call.

   

   TIP

   You can select the Mapped checkbox to see only mapped fields.

4. Unmap by clicking the X next to the field.

   

5. The mapping is now removed. Click Save.

   

Data Type Mapping

Business.Adobe.com resources