User management overview

Journey Optimizer allows you to define and manage the permissions assigned to different users. Permissions are a set of rights and restrictions that authorize or deny access access to in-product features and capabilities.

User management in Journey Optimizer is based on three concepts:

  • Product profile: A set of unitary rights which allows users access to certain functionalities or objects in the interface. Refer to the Out-of-the-box product profiles section

  • Permissions: Unitary rights that allow you to define the authorizations assigned to Product profile. Each permission is gathered under capabilities, e.g. Journey, Messages or Offers, which represents the different functionalities or objects in Journey Optimizer. Refer to the Permission levels section.

  • Sandbox: Virtual sandboxes that partition instances into separate, isolated virtual environments. Refer to the Using sandboxes

Each concept can be managed by Product administrators that have access to the Admin console. Learn more about Adobe Admin Console.

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