Documentation Experience Platform Real-Time Customer Profile Guide

Entities endpoint (Profile access)

Last update: February 27, 2025

Topics:
Profiles

CREATED FOR:

Developer

IMPORTANT

ExperienceEvent lookup using the Profile access API will be deprecated. Please use features such as computed attributes for use cases that require looking up ExperienceEvents. For more information about this change, contact Adobe Customer Care.

Adobe Experience Platform enables you to access Real-Time Customer Profile data using RESTful APIs or the user interface. This guide outlines how to access entities, more commonly known as “profiles”, using the API. For more information on accessing profiles using the Platform UI, please refer to the Profile user guide.

Getting started

The API endpoint used in this guide is part of the Real-Time Customer Profile API. Before continuing, please review the getting started guide for links to related documentation, a guide to reading the sample API calls in this document, and important information regarding required headers that are needed to successfully make calls to any Experience Platform API.

Retrieve an entity

You can retrieve a Profile entity by making a GET request to the /access/entities endpoint along with the required query parameters.

API format

GET /access/entities?{QUERY_PARAMETERS}

Query parameters provided in the request path specify which data to access. You can include multiple parameters, separated by ampersands (&).

To access a Profile entity, you must provide the following query parameters:

schema.name: The name of the entity’s XDM schema. In this use case, the schema.name=_xdm.context.profile.
entityId: The ID of the entity you’re trying to retrieve.
entityIdNS: The namespace of the entity you’re trying to retrieve. This value must be provided if the entityId is not an XID.

A complete list of valid parameters is provided in the query parameters section of the appendix.

Request

The following request retrieves a customer’s email and name using an identity.

A sample request to retrieve an entity using an identity

curl -X GET 'https://platform.adobe.io/data/core/ups/access/entities?schema.name=_xdm.context.profile&entityId=janedoe@example.com&entityIdNS=email&fields=identities,person.name,workEmail' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}'

Response

A successful response returns HTTP status 200 with the requested entity.

A sample response that contains the requested entity

{
    "BVrqzwVv7o2p3naHvnsWpqZXv3KJgA": {
        "entityId": "BVrqzwVv7o2p3naHvnsWpqZXv3KJgA",
        "sources": [
            "1000000000"
        ],
        "entity": {
            "identities": [
                {
                    "id": "89149270342662559642753730269986316601",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "janedoe@example.com",
                    "namespace": {
                        "code": "email"
                    }
                },
                {
                    "id": "johnsmith@example.com",
                    "namespace": {
                        "code": "email"
                    }
                },
                {
                    "id": "89149270342662559642753730269986316604",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "58832431024964181144308914570411162539",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "89149270342662559642753730269986316602",
                    "namespace": {
                        "code": "ecid"
                    },
                    "primary": true
                }
            ],
            "person": {
                "name": {
                    "firstName": "Jane",
                    "middleName": "F",
                    "lastName": "Doe"
                }
            },
            "workEmail": {
                "primary": true,
                "address": "janedoe@example.com",
                "label": "Jane Doe",
                "type": "work",
                "status": "active"
            }
        },
        "lastModifiedAt": "2018-08-28T20:57:24Z"
    }
}

NOTE

If a related graph links more than 50 identities, this service will return HTTP status 422 and the message “Too many related identities”. If you receive this error, consider adding more query parameters to narrow your search.

API format

GET /access/entities?{QUERY_PARAMETERS}

Query parameters provided in the request path specify which data to access. You can include multiple parameters, separated by ampersands (&).

To access the B2B Account data, you must provide the following query parameters:

schema.name: The name of the entity’s XDM schema. In this use case, this value is schema.name=_xdm.context.account.
entityId: The ID of the entity you’re trying to retrieve.
entityIdNS: The namespace of the entity you’re trying to retrieve. This value must be provided if the entityId is not an XID.

A complete list of valid parameters is provided in the query parameters section of the appendix.

Request

A sample request to retrieve a B2B Account

curl -X GET 'https://platform.adobe.io/data/core/ups/access/entities?schema.name=_xdm.context.account&entityIdNs=b2b_account&entityId=2334262' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}'

Response

A successful response returns HTTP status 200 with the requested entity.

A sample response that contains the requested entity

{
    "GuQ-AUFjgjaeIw": {
        "entityId": "GuQ-AUFjgjaeIw",
        "mergePolicy": {
            "id": "a6150f47-a94f-4c9d-bfa0-958a370020ee"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "{SOURCE_ID}",
                    "sourceKey": "{SOURCE_KEY}",
                    "sourceInstanceID": "{SOURCE_INSTANCE_ID}",
                    "sourceType": "{SOURCE_TYPE}"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334262",
            "identityMap": {
                "b2b_account": [
                    {
                        "id": "2334263"
                    },
                    {
                        "id": "2334262"
                    },
                    {
                        "id": "{SOURCE_ID}"
                    }
                ]
            },
            "isDeleted": false,
            "accountKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            }
        }
    }
}

API format

GET /access/entities?{QUERY_PARAMETERS}

Query parameters provided in the request path specify which data to access. You can include multiple parameters, separated by ampersands (&).

To access a B2B Opportunity entity, you must provide the following query parameters:

schema.name: The name of the entity’s XDM schema. In this use case, the schema.name=_xdm.context.opportunity.
entityId: The ID of the entity you’re trying to retrieve.
entityIdNS: The namespace of the entity you’re trying to retrieve. This value must be provided if the entityId is not an XID.

A complete list of valid parameters is provided in the query parameters section of the appendix.

Request

A sample request to retrieve a B2B Opportunity entity

curl -X GET 'https://platform.adobe.io/data/core/ups/access/entities?schema.name=_xdm.context.opportunity&entityIdNs=b2b_opportunity&entityId=2334262' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}'

Response

A successful response returns HTTP status 200 with the requested entity.

A sample response that contains the requested entity

{
  "Ggw_AUFjgjaeIw": {
        "entityId": "Ggw_AUFjgjaeIw",
        "mergePolicy": {
            "id": "162824be-07f5-4cd0-aa85-2ff3c8f6c775"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "00394S0001xpG6xABE",
                    "sourceKey": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce",
                    "sourceInstanceID": "00DC0000000Q35nMAC",
                    "sourceType": "Salesforce"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334262",
            "identityMap": {
                "b2b_opportunity": [
                    {
                        "id": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce"
                    },
                    {
                        "id": "2334263"
                    },
                    {
                        "id": "2334262"
                    }
                ]
            },
            "isDeleted": false,
            "opportunityKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            },
            "accountKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            }
        }
    }
}

Retrieve multiple entities

You can retrieve multiple Profile entities by making a POST request to the /access/entities endpoint and providing the identities in the payload.

API format

POST /access/entities

Request

The following request retrieves the names and email addresses of several customers by a list of identities.

A sample request to retrieve multiple entities

curl -X POST https://platform.adobe.io/data/core/ups/access/entities \
  -H 'Content-Type: application/json' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}' \
  -d '{
        "schema":{
            "name":"_xdm.context.profile"
        },
        "fields":[
            "identities",
            "person.name",
            "workEmail"
        ],
        "identities":[
            {
                "entityId":"89149270342662559642753730269986316601",
                "entityIdNS":{
                    "code":"ECID"
                }
            },
            {
                "entityId":"89149270342662559642753730269986316900",
                "entityIdNS":{
                    "code":"ECID"
                }
            },
            {
                "entityId":"89149270342662559642753730269986316602",
                "entityIdNS":{
                    "code":"ECID"
                }
            }
        ],
        "timeFilter": {
            "startTime": 1539838505,
            "endTime": 1539838510
        },
        "limit": 10,
        "orderby": "-timestamp"
      }'

Property

Type

Description

schema.name

String

(Required) The name of the XDM schema the entity belongs to.

fields

Array

The XDM fields to be returned, as an array of strings. By default, all fields will be returned.

identities

Array

(Required) An array containing a list of identities for the entities you want to access.

identities.entityId

String

The ID of an entity you wish to access.

identities.entityIdNS.code

String

The namespace of an entity ID you wish to access.

timeFilter.startTime

Integer

Specifies the start time to filter Profile entities (in milliseconds). By default, this value is set as the beginning of available time.

timeFilter.endTime

Integer

Specifies the end time to filter Profile entities (in milliseconds). By default, this value is set as the end of available time.

limit

Integer

The maximum number of records to return. By default, this value is set to 1000.

orderby

String

The sort order of retrieved experience events by timestamp, written as (+/-)timestamp with the default being +timestamp.

Response

A successful response returns HTTP status 200 with the requested fields of entities specified in the request body.

A sample response that contains the requested entities

{
    "A29cgveD5y64ezlhxjUXNzcm": {
        "entityId": "A29cgveD5y64ezlhxjUXNzcm",
        "sources": [
            "1000000000"
        ],
        "entity": {
            "identities": [
                {
                    "id": "89149270342662559642753730269986316601",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "janedoe@example.com",
                    "namespace": {
                        "code": "email"
                    }
                },
                {
                    "id": "05DD23564EC4607F0A490D44",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "89149270342662559642753730269986316603",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "janesmith@example.com",
                    "namespace": {
                        "code": "email"
                    }
                },
                {
                    "id": "89149270342662559642753730269986316604",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "89149270342662559642753730269986316700",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "89149270342662559642753730269986316701",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "58832431024964181144308914570411162539",
                    "namespace": {
                        "code": "ecid"
                    }
                },
                {
                    "id": "89149270342662559642753730269986316602",
                    "namespace": {
                        "code": "ecid"
                    },
                    "primary": true
                }
            ],
            "person": {
                "name": {
                    "firstName": "Jane",
                    "middleName": "F",
                    "lastName": "Doe"
                }
            },
            "workEmail": {
                "primary": true,
                "address": "janedoe@example.com",
                "label": "Jane Doe",
                "type": "work",
                "status": "active"
            }
        },
        "lastModifiedAt": "2018-08-28T20:57:24Z"
    },
    "A29cgveD5y64e2RixjUXNzcm": {
        "entityId": "A29cgveD5y64e2RixjUXNzcm",
        "sources": [
            ""
        ],
        "entity": {},
        "lastModifiedAt": "1970-01-01T00:00:00Z"
    },
    "A29cgveD5y64ezphxjUXNzcm": {
        "entityId": "A29cgveD5y64ezphxjUXNzcm",
        "sources": [
            "1000000000"
        ],
        "entity": {
            "identities": [
                {
                    "id": "89149270342662559642753730269986316602",
                    "namespace": {
                        "code": "ecid"
                    },
                    "primary": true
                },
                {
                    "id": "janedoe@example.com",
                    "namespace": {
                        "code": "email"
                    }
                }
            ],
            "person": {
                "name": {
                    "firstName": "Jane",
                    "middleName": "F",
                    "lastName": "Doe"
                }
            },
            "workEmail": {
                "primary": true,
                "address": "janedoe@example.com",
                "label": "Jane Doe",
                "type": "work",
                "status": "active"
            }
        },
        "lastModifiedAt": "2018-08-27T23:25:52Z"
    }
}

API format

POST /access/entities

Request

The following request retrieves the requested B2B Accounts.

A sample request to retrieve multiple entities

curl -X POST https://platform.adobe.io/data/core/ups/access/entities \
  -H 'Content-Type: application/json' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}' \
  -d '{
        "schema":{
            "name":"_xdm.context.account"
        },
        "identities": [
            {
                "entityId": "2334262",
                "entityIdNS": {
                    "code":"b2b_account"
                }
            },
            {
                "entityId": "2334263",
                "entityIdNS": {
                    "code":"b2b_account"
                }
            },
            {
                "entityId": "2334264",
                "entityIdNS": {
                    "code":"b2b_account"
                }
            }
        ]
    }'

Property

Type

Description

schema.name

String

(Required) The name of the XDM schema the entity belongs to.

identities

Array

(Required) An array containing a list of identities for the entities you want to access.

identities.entityId

String

The ID of an entity you wish to access.

identities.entityIdNS.code

String

The namespace of an entity ID you wish to access.

Response

A successful response returns HTTP status 200 with the requested entities.

A sample response that contains the requested entities

{
    "GuQ-AUFjgjeeIw": {
        "requestedIdentity": {
            "entityId": "2334263",
            "entityIdNS": {
                "code": "b2b_account"
            }
        },
        "entityId": "GuQ-AUFjgjeeIw",
        "mergePolicy": {
            "id": "a6150f47-a94f-4c9d-bfa0-958a370020ee"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "00394S0001xpG6xABE",
                    "sourceKey": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce",
                    "sourceInstanceID": "00DC0000000Q35nMAC",
                    "sourceType": "Salesforce"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334262",
            "identityMap": {
                "b2b_account": [
                    {
                        "id": "2334263"
                    },
                    {
                        "id": "2334262"
                    },
                    {
                        "id": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce"
                    }
                ]
            },
            "isDeleted": false,
            "accountKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            }
        }
    },
    "GuQ-AUFjgjaeIw": {
        "requestedIdentity": {
            "entityId": "2334262",
            "entityIdNS": {
                "code": "b2b_account"
            }
        },
        "entityId": "GuQ-AUFjgjaeIw",
        "mergePolicy": {
            "id": "a6150f47-a94f-4c9d-bfa0-958a370020ee"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "00394S0001xpG6xABE",
                    "sourceKey": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce",
                    "sourceInstanceID": "00DC0000000Q35nMAC",
                    "sourceType": "Salesforce"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334262",
            "identityMap": {
                "b2b_account": [
                    {
                        "id": "2334263"
                    },
                    {
                        "id": "2334262"
                    },
                    {
                        "id": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce"
                    }
                ]
            },
            "isDeleted": false,
            "accountKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            }
        }
    },
    "GuQ-AUFjgjmeIw": {
        "requestedIdentity": {
            "entityId": "2334265",
            "entityIdNS": {
                "code": "b2b_account"
            }
        },
        "entityId": "GuQ-AUFjgjmeIw",
        "mergePolicy": {
            "id": "a6150f47-a94f-4c9d-bfa0-958a370020ee"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "00394S0001xpG6xABE",
                    "sourceKey": "0054c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce",
                    "sourceInstanceID": "00DC0000000Q35nMAC",
                    "sourceType": "Salesforce"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334265",
            "identityMap": {
            "b2b_account": [
                {
                    "id": "0054c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce"
                },
                {
                    "id": "2334265"
                }
            ]
        },
        "isDeleted": false,
        "accountKey": {
            "sourceID": "2334265",
            "sourceKey": "2334265",
            "sourceInstanceID": "2334265",
            "sourceType": "Random"
        }
    }
}

API format

POST /access/entities

Request

The following request retrieves the requested B2B opportunities.

A sample request to retrieve multiple entities

curl -X POST https://platform.adobe.io/data/core/ups/access/entities \
  -H 'Content-Type: application/json' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}' \
  -d '{
        "schema":{
            "name":"_xdm.context.opportunity"
        },
        "identities": [
            {
                "entityId": "2334262",
                "entityIdNS": {
                    "code":"b2b_opportunity"
                }
            },
            {
                "entityId": "2334263",
                "entityIdNS": {
                    "code":"b2b_opportunity"
                }
            },
            {
                "entityId": "2334264",
                "entityIdNS": {
                    "code":"b2b_opportunity"
                }
            },
            {
                "entityId": "2334265",
                "entityIdNS": {
                    "code":"b2b_opportunity"
                }
            }
        ]
    }'

Property

Type

Description

schema.name

String

(Required) The name of the XDM schema the entity belongs to.

identities

Array

(Required) An array containing a list of identities for the entities you want to access.

identities.entityId

String

The ID of an entity you wish to access.

identities.entityIdNS.code

String

The namespace of an entity ID you wish to access.

Response

A successful response returns HTTP status 200 with the requested entities.

A sample response that contains the requested entities

{
    "Ggw_AUFjgjaeIw": {
        "requestedIdentity": {
            "entityId": "2334262",
            "entityIdNS": {
                "code": "b2b_opportunity"
            }
        },
        "entityId": "Ggw_AUFjgjaeIw",
        "mergePolicy": {
            "id": "162824be-07f5-4cd0-aa85-2ff3c8f6c775"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "00394S0001xpG6xABE",
                    "sourceKey": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce",
                    "sourceInstanceID": "00DC0000000Q35nMAC",
                    "sourceType": "Salesforce"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334262",
            "identityMap": {
                "b2b_opportunity": [
                    {
                        "id": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce"
                    },
                    {
                        "id": "2334263"
                    },
                    {
                        "id": "2334262"
                    }
                ]
            },
            "isDeleted": false,
            "opportunityKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            },
            "accountKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            }
        }
    },
    "Ggw_AUFjgjieIw": {
        "requestedIdentity": {
            "entityId": "2334264",
            "entityIdNS": {
                "code": "b2b_opportunity"
            }
        },
        "entityId": "Ggw_AUFjgjieIw",
        "mergePolicy": {
            "id": "162824be-07f5-4cd0-aa85-2ff3c8f6c775"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "00394S0001xpG6xABE",
                    "sourceKey": "0041c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce",
                    "sourceInstanceID": "00DC0000000Q35nMAC",
                    "sourceType": "Salesforce"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334264",
            "identityMap": {
                "b2b_opportunity": [
                    {
                        "id": "2334264"
                    },
                    {
                        "id": "0041c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce"
                    }
                ]
            },
            "isDeleted": false,
            "opportunityKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            },
            "accountKey": {
                "sourceID": "2334264",
                "sourceKey": "2334264",
                "sourceInstanceID": "2334264",
                "sourceType": "Salesforce"
            }
        }
    },
    "Ggw_AUFjgjeeIw": {
        "requestedIdentity": {
            "entityId": "2334263",
            "entityIdNS": {
                "code": "b2b_opportunity"
            }
        },
        "entityId": "Ggw_AUFjgjeeIw",
        "mergePolicy": {
            "id": "162824be-07f5-4cd0-aa85-2ff3c8f6c775"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "00394S0001xpG6xABE",
                    "sourceKey": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce",
                    "sourceInstanceID": "00DC0000000Q35nMAC",
                    "sourceType": "Salesforce"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334262",
            "identityMap": {
                "b2b_opportunity": [
                    {
                        "id": "0043c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce"
                    },
                    {
                        "id": "2334263"
                    },
                    {
                        "id": "2334262"
                    }
                ]
            },
            "isDeleted": false,
            "opportunityKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            },
            "accountKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            }
        }
    },
    "Ggw_AUFjgjmeIw": {
        "requestedIdentity": {
            "entityId": "2334265",
            "entityIdNS": {
                "code": "b2b_opportunity"
            }
        },
        "entityId": "Ggw_AUFjgjmeIw",
        "mergePolicy": {
            "id": "162824be-07f5-4cd0-aa85-2ff3c8f6c775"
        },
        "sources": [
            "er_m_attr"
        ],
        "entity": {
            "_id": "id1",
            "extSourceSystemAudit": {
                "lastReferencedDate": "2024-03-09 12:21:43.0",
                "lastActivityDate": "2024-03-09 12:21:43.0",
                "lastUpdatedDate": "2024-03-09 12:21:43.0",
                "lastUpdatedBy": "{USER_ID}",
                "externalKey": {
                    "sourceID": "00394S0001xpG6xABE",
                    "sourceKey": "0054c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce",
                    "sourceInstanceID": "00DC0000000Q35nMAC",
                    "sourceType": "Salesforce"
                },
                "lastViewedDate": "2024-03-09 12:21:43.0",
                "createdDate": "2024-03-09 12:21:43.0"
            },
            "accountID": "2334265",
            "identityMap": {
                "b2b_opportunity": [
                    {
                        "id": "2334265"
                    },
                    {
                        "id": "0054c329201xpG6xAAE@00DC0000000Q35nWIN.Salesforce"
                    }
                ]
            },
            "isDeleted": false,
            "opportunityKey": {
                "sourceID": "2334262",
                "sourceKey": "2334262",
                "sourceInstanceID": "2334262",
                "sourceType": "Random"
            },
            "accountKey": {
                "sourceID": "2334265",
                "sourceKey": "2334265",
                "sourceInstanceID": "2334265",
                "sourceType": "Random"
            }
        }
    }
}

Access a subsequent page of results

Results are paginated when retrieving time series events. If there are subsequent pages of results, the _page.next property will contain an ID. Additionally, the _links.next.href property provides a request URI for retrieving the next page. To retrieve the results, make another GET request to the /access/entities endpoint and replace /entities with the value of the provided URI.

NOTE

Ensure you do not accidentally repeat /entities/ in the request path. It should only appear once like, /access/entities?start=...

API format

GET /access/{NEXT_URI}

Parameter

Description

{NEXT_URI}

The URI value taken from _links.next.href.

Request

The following request retrieves the next page of results by using the _links.next.href URI as the request path.

A sample request to access the next page of results

curl -X GET \
  'https://platform.adobe.io/data/core/ups/access/entities?start=c8d11988-6b56-4571-a123-b6ce74236037&orderby=timestamp&schema.name=_xdm.context.experienceevent&relatedSchema.name=_xdm.context.profile&relatedEntityId=89149270342662559642753730269986316900&relatedEntityIdNS=ECID&fields=endUserIDs,web,channel&startTime=1531260476000&endTime=1531260480000&limit=1' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}'

Response

A successful response returns the next page of results. This response does not have subsequent pages of results, as indicated by the empty string values of _page.next and _links.next.href.

A sample response that contains the next page of entities

{
    "_page": {
        "orderby": "timestamp",
        "start": "c8d11988-6b56-4571-a123-b6ce74236037",
        "count": 1,
        "next": ""
    },
    "children": [
        {
            "relatedEntityId": "A29cgveD5y64e2RixjUXNzcm",
            "entityId": "c8d11988-6b56-4571-a123-b6ce74236037",
            "timestamp": 1531260477000,
            "entity": {
                "endUserIDs": {
                    "_experience": {
                        "ecid": {
                            "id": "89149270342662559642753730269986316900",
                            "namespace": {
                                "code": "ecid"
                            }
                        }
                    }
                },
                "channel": {
                    "_type": "web"
                },
                "web": {
                    "webPageDetails": {
                        "name": "Fernie Snow",
                        "pageViews": {
                            "value": 1
                        }
                    }
                }
            },
            "lastModifiedAt": "2018-08-21T06:50:01Z"
        }
    ],
    "_links": {
        "next": {
            "href": ""
        }
    }
}

Delete an entity

You can delete an entity from the Profile Store by making a DELETE request to the/access/entities endpoint along with the required query parameters.

API format

DELETE /access/entities?{QUERY_PARAMETERS}

Query parameters provided in the request path specify which data to access. You can include multiple parameters, separated by ampersands (&).

To delete an entity, you must provide the following query parameters:

schema.name: The name of the entity’s XDM schema. In this use case, you can only use schema.name=_xdm.context.profile.
entityId: The ID of the entity you’re trying to retrieve.
entityIdNS: The namespace of the entity you’re trying to retrieve. This value must be provided if the entityId is not an XID.
mergePolicyId: The merge policy ID of the entity. The merge policy contains information about identity stitching and key-value XDM object merging. If this value is not provided, the default merge policy will be used.

Request

The following request deletes the specified entity.

A sample request to delete an entity

curl -X DELETE 'https://platform.adobe.io/data/core/ups/access/entities?schema.name=_xdm.context.profile&entityId=janedoe@example.com&entityIdNS=email' \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'x-sandbox-name: {SANDBOX_NAME}'

Response

A successful response returns HTTP status 202 with an empty response body.

Next steps

By following this guide you have successfully accessed Real-Time Customer Profile data fields, profiles, and time series data. To learn how to access other data resources stored in Platform, see the Data Access overview.

Appendix

The following section provides supplemental information regarding accessing Profile data using the API.

Query parameters

The following parameters are used in the path for GET requests to the /access/entities endpoint. They serve to identify the profile entity you wish to access and filter the data returned in the response. Required parameters are labeled, while the rest are optional.

Parameter

Description

Example

schema.name

(Required) The name of the entity’s XDM schema.

schema.name=_xdm.context.profile

relatedSchema.name

If schema.name is _xdm.context.experienceevent, this value must specify the schema for the profile entity that the time series events are related to.

relatedSchema.name=_xdm.context.profile

entityId

(Required) The ID of the entity. If the value of this parameter is not an XID, an identity namespace parameter (entityIdNS) must also be provided.

entityId=janedoe@example.com

entityIdNS

If entityId is not provided as an XID, this field must specify the identity namespace.

entityIdNS=email

relatedEntityId

If schema.name is _xdm.context.experienceevent, this value must specify the related profile entity’s ID. This value follows the same rules as entityId.

relatedEntityId=69935279872410346619186588147492736556

relatedEntityIdNS

If schema.name is “_xdm.context.experienceevent”, this value must specify the identity namespace for the entity specified in relatedEntityId.

relatedEntityIdNS=CRMID

fields

Filters the data returned in the response. Use this to specify which schema field values to include in data retrieved. For multiple fields, separate values by a comma with no spaces between.

fields=personalEmail,person.name,person.gender

mergePolicyId

Identifies the merge policy by which to govern the data returned. If one is not specified in the call, your organization’s default for that schema will be used. If no default merge policy has been configured, the default is no profile merge and no identity stitching.

mergePolicyId=5aa6885fcf70a301dabdfa4a

orderBy

The sort order of retrieved entities by timestamp. This is written as (+/-)timestamp, with the default being +timestamp.

orderby=-timestamp

startTime

Specifies the start time to filter the entities (in milliseconds).

startTime=1539838505

endTime

Specifies the end time to filter entities (in milliseconds).

endTime=1539838510

limit

Specifies the maximum number of entities to return. By default, this value is set to 1000.

limit=100

property

Filters by the property value. This query parameter supports the following evaluators: =, !=, <, <=, >, >=. This can only be used with experience events, with a maximum of three properties being supported.

property=webPageDetails.isHomepage=true&property=localTime<="2020-07-20"

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