Adobe Experience Manager 6.5 Latest Service Pack Release Notes aem-service-pack-release-notes

hCaptcha and Cloudfare Turnstile Captcha services: AEM Forms support the following Captcha services:

• hCaptcha protects forms from bots, spam, and automated abuse by challenging users with a checkbox widget. It ensures that only human users proceed, enhancing security for online transactions.
• Cloudflare Turnstile offers a security measure that aims to protect forms from automated bots, malicious attacks, spams and unwanted automated traffic. It presents a checkbox on form submission to verify that they are human, before allowing them to submit the form.

Adaptive Form versioning:

• Create multiple versions of an Adaptive Form: Now users can easily manage variations of existing forms. This simplifies version control and facilitates comparison for form optimization, all within a single, streamlined workflow.
• Compare Adaptive Forms: Now users can easily compare two forms to identify differences. It facilitates smooth collaboration by enabling team members to compare revisions and discuss changes efficiently.

Added support to enable font embedding in Interactive Communications Batch APIs: Interactive Communications now includes support for embedding Adobe Ming and Adobe Myungjo fonts in PDFs generated through the Batch API. This enhancement ensures accurate text rendering in generated documents, even when using font subsets, providing improved support for multilingual content in PDF outputs.

Table of Content API for PDF Accessibility: AEM Forms on OSGi now support the new TOC Tag API to enhance PDF for accessibility standards. It makes PDFs more accessible for users with assistive technology.

Fragment XDP resolution: AEM Forms on OSGi now resolves Fragment XDPs referenced in Master XDPs and stored in the AEM CRX Repository.

PDF/A compliance enhancements: Now users can convert PDFs to PDF/A formats (1a, 2a, 3a) for archival purposes while ensuring accessibility and verifying compliance with these standards.

Support for Auto Sizing of Font for Static PDF documents: AEM Forms Designer, OutputService and FormsService now supports auto sizing of fonts for static PDF’s. If user mentions font size 0 in the template for fields like text field, numeric field, password field, or datetime field, the font size auto adjust inside these fields without any change in the size of the field itself. To use the feature, users pass a flag in the custom xci: <behaviorOverride>patch-LC-3921991:1</behaviorOverride>.

Annotation swatch selector button was missing an accessible name. That is, using a screen reader, there is no human-understandable name for the button to select after entering a new hex value. (SITES-11992)

The following elements in the left rail menu appear like a list but are not marked up as such in the screen reader:

• Site
• Live copy
• Launch
• Language Copy
• Folder
• CSV Report (SITES-2874)

The AEM Core Web Content Management requires an accessibility label for hyperlinks in the Rich Text Editor. When a hyperlink is used in the text component, the anchor tag should include the aria-label attribute to ensure that screen readers can read and convey the link text accurately for accessibility purposes. (SITES-11511)

In AEM, interactive elements in the table header in List View do not have the required “button” role. As such, the NVDA screen reader does not announce the expected button roles for the following table headers: Title, Name, Modified, Published, Preview, Template, Operation, Workflow. Each interactive element in the table header should be assigned a “button” role to ensure compatibility with assistive technologies like NVDA. (SITES-10962)

In some instances of AEM, the version preview and comparison functionalities were not working as expected across several pages. Specifically:

• Preview Issue: When attempting to preview a page version, an error appears initially. After retrying, the preview results in a blank page.
• Version Comparison Issue: The “Compare to Current” feature only displayed the current version, without highlighting any differences between versions. (SITES-23988)

An unexpected <br> tag appears in the Rich Text Editor (RTE) field when using the defaultPasteMode set to plaintext during a copy and paste action. This issue results in different markup for the same content, resulting in the same text content being translated twice in a customer’s translation memory. (SITES-23606)

In AEM 6.5.20.0, a functionality issue was encountered with the Manage Publication feature. When selecting a node and scheduling it for future publication, an error message—“Failed to retrieve child resources for selected items”—could appear when trying to include child nodes. This issue was blocking the use of the Include Children option, preventing complete publication of the intended content hierarchy. (SITES-23000)

A template’s “Published” timestamp was not updating in the author environment, even though the template was successfully replicated to the publish instances. The expected behavior was for the timestamp on the author instance to reflect the latest publication, but this update was not occurring as intended. (SITES-21585)

There was a discrepancy in the count of Incoming Links in the AEM author environment. The left side rail showed fewer links compared to the Classic UI. Also, some Incoming Links that were legitimate, do not work. (SITES-24837)

Extremely long loading times were being reported when viewing page versions in the Timeline view of AEM. It was taking up to 19 minutes to display versions. This issue was ongoing since the upgrade from AEM 6.4.8 to 6.5.18, significantly disrupting workflow efficiency. (SITES-22468 & SITES-22467)

Experience Fragments do not sort by title as expected when the Title column header is clicked in the List View. A quick flicker of the screen is observed, but it does not sort. (SITES-23706)

In AEM 6.5.17, an issue was encountered when converting a page component into an Experience Fragment using the out-of-the-box feature. After conversion, the Experience Fragment appeared empty during editing, despite displaying correctly on the page where it was used. The issue stemmed from incorrect node creation: the component node was placed outside the root / container node, violating the template’s structure. You needed to move the component node manually into the correct root / container node to restore the fragment’s editability. (SITES-22974)

After migrating from AEM 6.5.11 to 6.5.20, Cloud configurations on Experience Fragments were not saving correctly. Although the configurations appeared to save in crx/de, they would not display upon reopening the configurations console, indicating an issue with persistence. (SITES-22287)

The URLs generated for file attachments in saved drafts in AEM Forms does not reflect the configured Apache Sling Resource Resolver Factory mappings. (FORMS-16949)

When a user on AEM Forms Service Pack 19 (6.5.19.0) previews a letter, the content does not align properly, as the spaces appear missing and the character ‘'x” appears at some locations. (FORMS-16670)

When a user on AEM Forms Service Pack 18 (6.5.18.0), attempts to print the files using CIFS protocol, it fails with the error: (FORMS-16629)
ALC-OUT-001-401: Unknown error while printing using CIFS on the Printer: \\\\\\\\NSMVPLUETEST01\\\\TH_Test.

When a user upgrades from AEM Forms Service Pack 17 (6.5.17.0) to AEM Forms Service Pack 20 (6.5.20.0), the Rule Editor icon does not appear at the Form Container level. (FORMS-16430)

When a user upgrades from AEM Forms Service Pack 17 (6.5.17.0) to AEM Forms Service Pack 21 (6.5.21.0), the modified Adaptive Form submit URL Path fails to work. (FORMS15894)

On AEM Forms Service Pack 19 (6.5.19.0), AEM Forms 6.5 PDF/A validation fails for certain files with the error creation date and modification date mismatch with timezone, while it runs smoothly on Acrobat Pro PDF/A validation for a compliance check. (FORMS-15840)

When a user deletes form drafts using “Drafts and Submissions” component on a site page on AEM Forms Service Pack 15 (6.5.15.0) on OSGi, deletion fails. (FORMS-15755)

When a user has a SharePoint list with more than 999 entries and the form includes an attachment, the form submission fails. (FORMS-15057)

When a user employs two date picker components labeled as Start Date and End Date, after adding a validation rule to ensure that the end date is not earlier than the start date and setting a custom script validation message, the validation does not trigger if the end date is earlier than the start date. (FORMS-14757)

When a user employs the show and hide functionality on a table in an adaptive form, the field size shrinks. The field size corrects itself on adding and removing a row. (FORMS-14756)

When a user print forms on AEM Forms Service Pack 19 (6.5.19.0), some forms do not render correctly on the server, causing errors during the printing process. (FORMS14734)

When user updates from AEM Forms Service Pack 15 (6.5.15.0) to AEM Forms Service Pack 19 (6.5.19.0), and uses a form where a particular variable is set as number and the custom display pattern is set as num{$zzz,zz9.99}, the pattern does not render correctly in preview and Agent UI. (FORMS-14694)

When a user previews a letter in an Interactive Communication with a saved data xml, the letter becomes stuck in the “Loading” state on AEM UI. Previewing the letter again with the same XML works fine. (FORMS-14521)

When a user on AEM Forms Service Pack 20 (6.5.20.0), sends an email with an attachment using a ‘Send Email’ submit action button in an adaptive form, the attachment name appears on the next line rather than inline. (FORMS-14426)

When a user generates a PDF in AEM Forms with bulleted lists set to the default “Disc” style, the PDF fails the Accessibility Check in Adobe Acrobat’s accessibility tool. List with ‘Bullet’ and ‘Square’ styles pass the accessibility check. (FORMS-13802, LC-3922179)

When a user upgrades from AEMForms-6.5.0-0065 to AEMForms-6.5.0-0087 on Standalone RHEL8 JBoss setup, it fails to connect with the LiveCycle service container. (FORMS-15907) •

On AEM Forms on JEE, In AEM Workspace when a user selects a previously submitted form and start a new form process, forms with prepopulated data processes wipe out all previously submitted data and replace it with the prepopulated data, not retaining any fields that were manually filled out in the previous form. (FORMS-15376)

On AEM Forms Service Pack 20 (6.5.20.0) when a user converts Tiff file to PDF using PDFG service, it fails with the error: (FORMS-14879) ALC-PDG-011-028-Error occurred while converting the input image file to PDF. com/sun/image/codec/jpeg/JPEGCodec

Upgrade in AEM Forms on JEE jar files: The commons-collections:commons-collections:jar library is now included to improve dependency resolution and functionality across various AEM Forms JEE job such as:

• Assembler Job enhancement to improve job processing and error handling.
• PDF Generator (PDFG) Job enhancement to ensure smoother operations for document generation and conversion.
• LC-Upgrade Job enhancement to improve the upgrade process while ensuring a stable transition between versions.
• Rights Management Job enhancement to secure document handling and improved rights management capabilities.
• Process Management Job enhancement for more reliable job processing and system management.

Related to Oak
From Service Pack 13 and above, the following error log has begun to appear which affects the persistence cache:

org.h2.mvstore.MVStoreException: The write format 1 is smaller than the supported format 2 [2.0.202/5]
at org.h2.mvstore.DataUtils.newMVStoreException(DataUtils.java:1004)
    at org.h2.mvstore.MVStore.getUnsupportedWriteFormatException(MVStore.java:1059)
    at org.h2.mvstore.MVStore.readStoreHeader(MVStore.java:878)
    at org.h2.mvstore.MVStore.<init>(MVStore.java:455)
    at org.h2.mvstore.MVStore$Builder.open(MVStore.java:4052)
    at org.h2.mvstore.db.Store.<init>(Store.java:129)

Or

org.h2.mvstore.MVStoreException: The write format 1 is smaller than the supported format 2 [2.1.214/5].

To resolve this exception, do the following:

1. Delete the following two folders from crx-quickstart/repository/

   • cache
   • diff-cache

2. Install the Service Pack, or restart Experience Manager as a Cloud Service.
   New folders of cache and diff-cache are automatically created and you no longer experience an exception related to mvstore in the error.log.

Update your GraphQL queries that may have used a custom API name for your content model to use the default name of the content model instead.

A GraphQL query may use the damAssetLucene index instead of the fragments index. This action might result in GraphQL queries that fail, or take a long time to run.

To correct the problem, damAssetLucene has to be configured to include the following two properties under /indexRules/dam:Asset/properties:

• contentFragment

  • jcr:primaryType="nt:unstructured"
  • name="jcr:content/contentFragment"
  • propertyIndex="{Boolean}true"
  • type="Boolean"

• model

  • jcr:primaryType="nt:unstructured"
  • name="jcr:content/data/cq:model"
  • ordered="{Boolean}true"
  • propertyIndex="{Boolean}true"
  • type="String"

After the index definition is changed, a reindexing is required (reindex = true).

After these steps, the GraphQL queries should perform faster.

When trying to move, delete, or publish either Content Fragments, Sites, or Pages, there is an issue when Content Fragment references are fetched. The background query fails. That is, the functionality does not work.
To ensure correct operation, you must add the following properties to the index definition node /oak:index/damAssetLucene (no reindexing is required):

"tags": [
    "visualSimilaritySearch"
  ]
"refresh": true

If you upgrade your Experience Manager instance from 6.5.0 - 6.5.4 to the latest Service Pack on Java™ 11, you see RRD4JReporter exceptions in the error.log file. To stop the exceptions, restart your instance of Experience Manager.

Users can rename a folder in a hierarchy in Assets and publish a nested folder to Brand Portal. However, the title of the folder is not updated in Brand Portal until the root folder is republished.

The following errors and warning messages may be displayed during installation of Experience Manager 6.5.x.x:

• "When the Adobe Target integration is configured in Experience Manager using the Target Standard API (IMS authentication), then exporting Experience Fragments to Target results in wrong offer types getting created. Instead of type “Experience Fragment”/source “Adobe Experience Manager,” Target creates several offers with type “HTML”/source “Adobe Target Classic.”
• com.adobe.granite.maintenance.impl.TaskScheduler: No maintenance windows found at granite/operations/maintenance.
• Adaptive Form server-side validation fails when aggregate functions such as SUM, MAX, and MIN are used (CQ-4274424).
• com.adobe.granite.maintenance.impl.TaskScheduler : No maintenance windows found at granite/operations/maintenance.
• The hotspot in a Dynamic Media interactive image is not visible when previewing the asset through the Shoppable Banner viewer.
• com.adobe.cq.social.cq-social-jcr-provider bundle com.adobe.cq.social.cq-social-jcr-provider:1.3.5 (395)[com.adobe.cq.social.provider.jcr.impl.SpiSocialJcrResourceProviderImpl(2302)] : Timeout waiting for register change to complete unregistered.

Starting with AEM 6.5.15, the Rhino JavaScript Engine provided by the org.apache.servicemix.bundles.rhino bundle has a new hoisting behavior. Scripts that use the strict mode (use strict;) have to declare their correct variables. Otherwise, they do not get run, and end up throwing a runtime error.

Installing tagging related out-of-the-box content by way of an official update package resets the languages property of the /content/cq:tags node to default. This action is true for Service Packs, Security Service Packs, Extended Feature Packs, Cumulative Feature Packs, patches, and so on. Therefore, it is necessary to add it from the properties before installation.

After installing AEM Forms JEE Service Pack 21 (6.5.21.0), if you find duplicate entries of Geode jars (geode-*-1.15.1.jar and geode-*-1.15.1.2.jar) under the <AEM_Forms_Installation>/lib/caching/lib folder (FORMS-14926), perform the following steps to resolve the issue:

1. Stop the locators, if they are running.
2. Stop the AEM Server.
3. Go to the <AEM_Forms_Installation>/lib/caching/lib.
4. Remove all the Geode patch files except geode-*-1.15.1.2.jar. Confirm that only the Geode jars with version 1.15.1.2 are present.
5. Open the command prompt in administrator mode.
6. Install the Geode patch using the geode-*-1.15.1.2.jar file.

If a user tries to preview a draft letter with saved XML data, it gets stuck in Loading state for some specific letters. To download and install the hotfix, refer to the Adobe Experience Manager Forms Hotfixes article. (FORMS-14521)

After upgrading to AEM Forms Service Pack 6.5.21.0, the PaperCapture service fails to perform OCR (Optical Character Recognition) operations on PDFs. The service does not generate output in the form of a PDF or a log file. To download and install the hotfix, refer to the Adobe Experience Manager Forms Hotfixes article. (CQDOC-21680)

When users upgraded from AEM 6.5 Forms Service Pack 18 or 19 to Service Pack 20 or 21, they encountered a JSP compilation error. This error prevented them from opening or creating adaptive forms. It also caused issues with other AEM interfaces. Those interfaces included the page editor, AEM Forms UI, Workflow editor, and System Overview UI. (FORMS-15256)

If you face such an issue, perform the following steps to resolve it:

1. Navigate to the directory /libs/fd/aemforms/install/ in CRXDE.
2. Delete the bundle with the name com.adobe.granite.ui.commons-5.10.26.jar.
3. Restart your AEM Server.

After updating to AEM Forms Service Pack 20 (6.5.20.0) with the Forms Add-On, configurations relying on the legacy Adobe Analytics Cloud Service using credential-based authentication stop working. This issue prevented analytics rules from executing correctly. To download and install the hotfix, refer to the Adobe Experience Manager Forms Hotfixes article. (FORMS-15428)

When a user updates to AEM Forms Service Pack 20 (6.5.20.0) on the JEE server and generates PDFs using output services, the PDFs render with accessibility issues. To download and install the hotfix, refer to the Adobe Experience Manager Forms Hotfixes article. (LC-3922112)

When a user generates Tagged PDFs using the output service on JEE, it shows “Inappropriate structure warning.” To download and install the hotfix, refer to the Adobe Experience Manager Forms Hotfixes article. (LC-3922038)

When a form is submitted on AEM Forms JEE, the instances of a repeating XML element are removed from the data. To download and install the hotfix, refer to the Adobe Experience Manager Forms Hotfixes article. (LC-3922017)

When a user in a Linux® environment renders an adaptive form (on JEE) in HTML, it fails to render properly. To download and install the hotfix, refer to the Adobe Experience Manager Forms Hotfixes article. (LC-3921957)

When a user converts an XTG file to PostScript format using the Output Service on AEM Forms JEE, it fails with the error: AEM_OUT_001_003: Unexpected Exception: PAExecute Failure: XFA_RENDER_FAILURE. To download and install the hotfix, refer to the Adobe Experience Manager Forms Hotfixes article. (LC-3921720)

After upgrading to AEM Forms Service Pack 18 (6.5.18.0) on JEE server, when a user submits a form, it fails to render HTML5 or PDF Forms and XMLFM crashes. To download and install the hotfix, refer to the Adobe Experience Manager Forms Hotfixes article. (LC-3921718)

In the Print Preview of the Interactive Communications Agent UI, the currency symbol (such as the dollar sign $) is inconsistently displayed for all field values. It appears for values up to 999 but is missing for values of 1000 and above. (FORMS-16557)

Any modifications to nested layout fragments’ XDP in an Interactive Communication are not reflected in the IC editor. (FORMS-16575)

In the Print Preview of the Interactive Communications Agent UI, some calculated values are not displayed correctly. (FORMS-16603)

When the letter is viewed in Print Preview, the content is changed. That is, some spaces disappear, and certain letters are replaced with ‘x’. (FORMS-15681)

When a user configures a WebLogic 14c instance, the PDFG service in AEM Forms Service Pack 21 (6.5.21.0) on JEE running on JBoss fails due to classloader conflicts involving the SLF4J library. The error is displayed as follows (CQDOC-22178):

Caused by: java.lang.LinkageError: loader constraint violation: when resolving method "org.slf4j.impl.StaticLoggerBinder.getLoggerFactory()Lorg/slf4j/ILoggerFactory;"
the class loader org.ungoverned.moduleloader.ModuleClassLoader @404a2f79 (instance of org.ungoverned.moduleloader.ModuleClassLoader, child of 'deployment.adobe-livecycle-jboss.ear'
@7e313f80 org.jboss.modules.ModuleClassLoader) of the current class, org/slf4j/LoggerFactory, and the class loader 'org.slf4j.impl@1.1.0.Final-redhat-00001' @506ab52
(instance of org.jboss.modules.ModuleClassLoader, child of 'app' jdk.internal.loader.ClassLoaders$AppClassLoader) for the method's defining class, org/slf4j/impl/StaticLoggerBinder,
have different Class objects for the type org/slf4j/ILoggerFactory used in the signature