Privacy requests with the Adobe Campaign Standard User Interface

Adobe Campaign offers data controllers three methods for performing Privacy access and delete requests of PII data in compliance with privacy acts such as GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act):

• Via the Privacy Core Service integration: Privacy requests pushed from Privacy Service to all Experience Cloud solutions are automatically handled by Campaign via a dedicated workflow. To learn how to create privacy requests from the Privacy Core Service refer to the Adobe Experience Platform Privacy Service

• Via the API: Adobe Campaign provides an API that allows the automatic process of privacy requests using REST

• Via the Adobe Campaign interface: for each privacy request, the data controller creates a privacy request in Adobe Campaign

Video Tutorials

Prerequisites for Privacy Requests

1. Create a Namespace
2. Modify custom resources

Create, track, and execute Privacy requests through the Adobe Campaign user interface

• Create and track privacy requests through the Adobe Campaign user interface
• Execute privacy requests

Additional resources

• General Privacy Guidelines for Campaign
• CCPA for ACS
• Adobe Experience Platform Privacy Service
• Adobe Campaign Standard REST API Documentation

Business.Adobe.com resources

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