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Customer Journey Analytics Guide
Release Notes
Latest release
2023 releases
2022 releases
2021 releases
2020 releases
CJA releases
CJA documentation updates
Getting Started
Customer Journey Analytics overview
Quick start guide
Landing page
Frequently asked questions
Compare CJA to BI solutions
Customer Journey Analytics and Adobe Analytics
Evolution from Adobe Analytics
User Guide for Adobe Analytics users
Comparison with Adobe Analytics
Utilize Adobe Analytics data in Customer Journey Analytics
Customer Journey Analytics feature support
Compare terminology for Analytics data passed through the Analytics Source Connector
Compare data processing across Adobe Analytics and CJA
Virtual reporting environments and sandbox environments
Processing Rules, VISTA and classifications versus Data Prep
AAID, ECID, AACUSTOMID and the Analytics Source Connector
Data Ingestion
Data Ingestion Overview
Ingest and use quick start guides
Adobe Analytics
Adobe Experience Platform Web SDK and Edge Network
Batch data
Streaming data
Source connectors
Connections
Connections overview
Create a connection
Manage connections
Combined event datasets
Standard lookups
Cross-Channel Analytics
Data Views
Data views overview
Create or edit a data view
Component Settings
Component settings overview
Attribution
Behavior
Format
Include exclude values
Metric deduplication
No value options
Persistence
Substring
Value bucketing
Standard component reference
Labels and policies
Workspace projects
Analysis Workspace overview
Perform basic analysis
Perform advanced analysis
Projects
Projects overview
Create projects
Save projects
Folders in Workspace
About Folders in Workspace
Create Folders and Subfolders
Delete Folders
Add Projects
Remove a Project
Save a New Project
Hotkeys (Shortcuts)
Color Palettes
View Density
Visualizations
Visualizations overview
Manage data sources
Freeform table
Freeform table
Column and row settings
Column settings
Row settings
Dynamic vs. Static items
Filter and sort tables
Workspace Totals
Cohort Table
What is cohort analysis?
Configure a cohort analysis report
Cohort analysis use cases
Fallout
Fallout overview
Configure a fallout visualization
Inter-dimensional fallout
Apply filters in fallout analysis
Flow
Flow overview
Configure a flow visualization
Inter-dimensional flows
Area and area stacked
Bar and bar stacked
Bullet graph
Combo chart
Donut
Histogram
Horizontal Bar and Horizontal Bar Stacked
Intelligent captions
Key metric summary
Line
Scatterplot
Summary Number and Summary Change
Text
Tree map
Venn
Panels
Panels overview
Attribution panel
Blank panel
Experimentation panel
Freeform panel
Quick Insights panel
Media Concurrent Viewers panel
Media Playback Time Spent
Overview
Input and Output Settings
FAQs
Curate, Share and Schedule projects
Share menu
Curate projects
Share projects
Create shareable links
View-only projects
Download PDF or CSV files
Schedule projects
Virtual Analyst
Virtual Analyst overview
Anomaly Detection
Anomaly Detection overview
View anomalies in Analysis Workspace
Statistical techniques used in anomaly detection
User preferences
Workspace FAQs
Frequently asked questions
Error messages
Analysis Workspace limitations
Administration requirements
Accessibility in Analysis Workspace
Long-tail in Analysis Workspace
Analytics dashboards
Analytics dashboards - Overview
Curator tasks
Create a mobile scorecard
Set up executives to use dashboards
Executive user quick start guide
Guided analysis
Overview
Analysis types
Overview
Funnel
Trends
User growth
FAQ
Components
Components overview
Add component descriptions
Annotations
Annotations overview
Create annotations
Manage annotations
View annotations
Mobile annotations
Audiences
Audiences overview
Create and publish audiences
Manage audiences
Dimensions
Preview dimensions
Break down dimensions
Time-parting dimensions
Dimensions with very high cardinality
Metrics
Filters
Filters overview
Create filters
Quick filters
Filter builder
Manage filters
Operators
Calculated metrics
Calculated metrics overview
Calculated metrics workflow
Calculated metrics workflow
Find metrics
Build metrics
Metric type and attribution
Build a “Page Views per Visits” metric
Build a “Participation” metric
Filtered metrics
Stack and replace filters
Filtered and weighted metrics
Use functions
Tag calculated metrics
Approve calculated metrics
Share calculated metrics
Calculated metric manager
Default calculated metrics
Basic functions
Advanced functions
Calendar and date ranges
Calendar and date ranges overview
Create a date range
Manage date ranges
Create custom date ranges
Date comparison
Data Dictionary
Data Dictionary overview
View component information in the Data Dictionary
Edit component entries in the Data Dictionary
Monitor Data Dictionary health
Report Builder
Report Builder Overview
Report Builder Set Up
Create a Data Block
Report Builder Hub
Select a Data View
Select a Date Range
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Filter Dimensions
Manage Data Blocks
Schedule Workbooks
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Report Builder Settings
Cross-Channel Analytics
Cross-Channel Analytics overview
How replays work
Cross-Channel Analytics FAQ
Adobe integrations
Integrate Adobe solutions with CJA overview
Integrate Adobe Analytics with Customer Journey Analytics
Integrate Journey Optimizer data with CJA
Integrate Decision Management data with CJA
Integrate Customer AI with CJA
Data Governance
Data Governance
Audit Log
Customer Managed Keys
Use cases
Customer Journey Analytics use cases
Google Analytics data
Migrate data from Google Analytics to CJA overview
Ingest Google Analytics historical data into Platform
Configure streaming Google Analytics data into Platform
Report on Google Analytics data in CJA
Data ingestion
Ingest Marketo Engage data into AEP and report in CJA
Ingest AEP audiences into CJA
Data views
Data views use cases
Use binding dimensions and metrics
B2B
Add account-level data as a lookup dataset
Cross-channel data
Analyze data across channels
Import call center and web data
Adobe Analytics data
Use Marketing channel dimensions
Combine report suites with different schemas
Complex data
Use arrays of objects
Administration
Access Control
View and manage usage
Deletion implications
Optimize CJA performance
Labs
Labs User Guide
Troubleshooting
Compare your Adobe Analytics data to CJA data
Consistency of metrics and audience membership counts between Real-time CDP and CJA
CJA glossary
CJA API
Documentation
Customer Journey Analytics
Customer Journey Analytics Guide
Freeform panel
Freeform panel
A Freeform Panel is a blank panel with a freeform table included as the starting state.
Business.Adobe.com resources
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