Journey Optimizer 的協助工具 accessibility

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• TL;DR: Journey Optimizer provides accessibility features aligned with WCAG 2.1 Level A and Level AA, inherited from Adobe Experience Platform, along with keyboard shortcuts for navigating and working in the interface.

Intents:

• Understand which accessibility standards Journey Optimizer aligns with
• Navigate user interface elements, sections, and menu groups using the keyboard
• Use keyboard shortcuts specific to the journey canvas in draft status
• Configure activities, events, data sources, and actions using the keyboard
• Find guidance for designing accessible email and landing page content

Glossary:

• WCAG 2.1: The Web Content Accessibility Guidelines that Journey Optimizer follows at Level A and Level AA
• Keyboard accessibility: One of the accessibility features inherited from Adobe Experience Platform (product-specific)
• Color contrast: One of the accessibility features inherited from Adobe Experience Platform (product-specific)
• Validation of required fields: One of the accessibility features inherited from Adobe Experience Platform (product-specific)
• Journey canvas in draft status: The interface area where a specific set of keyboard shortcuts applies (product-specific)

Guardrails:

• Journey Optimizer follows the Web Content Accessibility Guidelines (WCAG) 2.1 Level A and Level AA.
• The accessibility features in Journey Optimizer are inherited from Adobe Experience Platform: keyboard accessibility, color contrast, and validation of required fields.
• Some keyboard shortcuts apply only within specific areas of the interface, such as the journey canvas in draft status, the configuration pane, text fields, pop-up windows, the simple expression editor, XDM field browsing, and payload preview.
• Guidelines for designing accessible content for emails and landing pages are covered in a separate section, not on this page.

Terminology:

• Canonical name: Web Content Accessibility Guidelines — Acronym: WCAG — variants: WCAG 2.1, WCAG 2.1 Level A, WCAG 2.1 Level AA
• Synonyms: “keyboard shortcut” = “shortcut”
• Do not confuse: “Tab” (move forward between elements) ≠ “Shift + Tab” (move backward between elements)
• Do not confuse: “Enter or Spacebar” (select or clear an element in focus) ≠ “Esc” (cancel a selection, collapse a pane, or close a dialog box)

FAQ:

• Q: Which accessibility standards does Journey Optimizer follow? — It follows the internationally recognized best practices in WCAG 2.1 Level A and Level AA.
• Q: Where do the accessibility features come from? — They are inherited from Adobe Experience Platform and include keyboard accessibility, color contrast, and validation of required fields.
• Q: How do I delete selected activities on the journey canvas? — On the journey canvas in draft status, press Delete or Backspace, then Enter to confirm the deletion.
• Q: How do I discard changes in a configuration pane using the keyboard? — Press Esc to discard changes and close the configuration pane.
• Q: Where can I find guidance for accessible email and landing page content? — In the accessible content section referenced from this page.