文件Journey OptimizerJourney Optimizer 指南

使用電子郵件範本 email-templates

最後更新： 2026年9月5日

建立對象：

  • 初級
  • 使用者

在此頁面上：​瞭解如何從Email Designer的範例或儲存的設計範本開始建立電子郵件內容。

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從​ 建立您的電子郵件 ​畫面，使用​ 選取設計範本 ​區段來開始從範本建立您的內容。

您可以選擇以下選項：

  • 範例範本。 Journey Optimizer介面提供20個立即可用的電子郵件範本，供您選擇。

  • 儲存的範本。 您也可以使用自訂範本，執行以下動作之一：

    • 使用​ 內容範本 ​功能表從頭建立。 了解更多

    • 使用​ 另存為內容範本 ​選項，從歷程或行銷活動中的電子郵件儲存。 了解更多

若要使用其中一個範例或儲存的範本開始建立您的內容，請遵循下列步驟。

  1. 從電子郵件​ 編輯內容 ​畫面存取電子郵件Designer。

  2. 在​ 建立您的電子郵件 ​畫面上，預設會選取​ 範例範本 ​索引標籤。

  3. 若要使用自訂範本，請移至​ 已儲存的範本 ​標籤。

  4. 顯示在目前沙箱上建立的所有內容範本的清單。 你可以​依名稱、上次修改日期​和​ 上次建立日期 ​來排序儲存的範本。

  5. 從清單中選取您選擇的範本。

  6. 選取後，您可以使用左右箭頭在某個類別的所有範本之間導覽（根據您的選擇而儲存或範例）。

  7. 按一下熒幕右上方的​使用此範本。

  8. 視需要使用電子郵件Designer編輯您的內容。

AI Knowledge Reference

This section contains structured knowledge intended to support interpretation, retrieval, and question answering related to this topic.

For complete understanding, this information should be combined with the documentation on this page. Neither source is intended to stand alone; the page describes the feature, while this section provides additional context that helps disambiguate terminology, intent, applicability, and constraints.

  • TL;DR: This page explains how to start building email content from a sample or saved design template in the Email Designer, using the Select design template section of the Create your email screen.

Intents:

  • Start building email content from an out-of-the-box sample template
  • Reuse a custom saved template created from scratch or saved from a previous email
  • Access the Email Designer from the email Edit content screen
  • Browse, sort, and select templates on the current sandbox
  • Navigate between templates of a category and apply one to the email

Glossary:

  • Sample templates: Out-of-the-box email templates offered by the Journey Optimizer interface (product-specific)
  • Saved templates: Custom templates created from scratch using the Content templates menu, or saved from an email in a journey or campaign with the Save as content template option (product-specific)
  • Select design template: The section on the Create your email screen used to start building content from a template (product-specific)

Guardrails:

  • The Journey Optimizer interface offers 20 out-of-the-box email templates.
  • The Saved templates tab lists all content templates created on the current sandbox.
  • Saved templates can be sorted By name, Last modified, and Last created.
  • On the Create your email screen, the Sample templates tab is selected by default.
  • Navigation with the right and left arrows moves between templates of one category only (sample or saved, depending on the selection).

Terminology:

  • Canonical name: email template — Acronym: n/a — variants: sample template, saved template, content template
  • Synonyms: “Save as content template” = option to save an email as a template
  • Do not confuse: “Sample templates” (out-of-the-box templates) ≠ “Saved templates” (custom templates created from scratch or saved from a previous email)

FAQ:

  • Q: How many out-of-the-box email templates are available? — 20 sample templates offered by the Journey Optimizer interface.
  • Q: Where do saved templates come from? — They are custom templates created from scratch using the Content templates menu, or saved from an email in a journey or campaign with the Save as content template option.
  • Q: Which tab is selected by default on the Create your email screen? — The Sample templates tab.
  • Q: How do I apply a template once selected? — Click Use this template on the top right of the screen, then edit the content in the Email Designer.
  • Q: How can saved templates be sorted? — By name, Last modified, and Last created.
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