文档Journey OptimizerJourney Optimizer 指南

使用电子邮件模板 email-templates

最近更新： 2026年9月5日

创建对象：

  • 初学者
  • 用户

在此页面上：​了解如何从Email Designer中的示例或保存的设计模板开始构建电子邮件内容。

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在​ 创建电子邮件 ​屏幕中，使用​ 选择设计模板 ​部分开始从模板构建内容。

您可以从以下内容中进行选择：

  • 示例模板。 Journey Optimizer界面提供了20个现成的电子邮件模板，您可以从中进行选择。

  • 已保存模板。 您还可以使用以下任一方式使用的自定义模板：

    • 使用​ 内容模板 ​菜单从头开始创建。 了解详情

    • 使用​ 另存为内容模板 ​选项从历程或营销活动中的电子邮件保存。 了解详情

要开始使用示例模板或保存的模板之一构建内容，请执行以下步骤。

  1. 从电子邮件​ 编辑内容 ​屏幕访问电子邮件Designer。

  2. 在​ 创建电子邮件 ​屏幕上，默认选中​ 示例模板 ​选项卡。

  3. 若要使用自定义模板，请转到​ 保存的模板 ​选项卡。

  4. 将显示在当前沙盒上创建的所有内容模板的列表。 您可以按​名称、上次修改日期​和​ 上次创建日期 ​对它们进行排序。

  5. 从列表中选择您选择的模板。

  6. 选定后，您可以使用左右箭头在某个类别的所有模板（示例或保存的模板，具体取决于您的选择）之间导航。

  7. 单击屏幕右上方的​使用此模板。

  8. 根据需要使用电子邮件Designer编辑您的内容。

AI Knowledge Reference

This section contains structured knowledge intended to support interpretation, retrieval, and question answering related to this topic.

For complete understanding, this information should be combined with the documentation on this page. Neither source is intended to stand alone; the page describes the feature, while this section provides additional context that helps disambiguate terminology, intent, applicability, and constraints.

  • TL;DR: This page explains how to start building email content from a sample or saved design template in the Email Designer, using the Select design template section of the Create your email screen.

Intents:

  • Start building email content from an out-of-the-box sample template
  • Reuse a custom saved template created from scratch or saved from a previous email
  • Access the Email Designer from the email Edit content screen
  • Browse, sort, and select templates on the current sandbox
  • Navigate between templates of a category and apply one to the email

Glossary:

  • Sample templates: Out-of-the-box email templates offered by the Journey Optimizer interface (product-specific)
  • Saved templates: Custom templates created from scratch using the Content templates menu, or saved from an email in a journey or campaign with the Save as content template option (product-specific)
  • Select design template: The section on the Create your email screen used to start building content from a template (product-specific)

Guardrails:

  • The Journey Optimizer interface offers 20 out-of-the-box email templates.
  • The Saved templates tab lists all content templates created on the current sandbox.
  • Saved templates can be sorted By name, Last modified, and Last created.
  • On the Create your email screen, the Sample templates tab is selected by default.
  • Navigation with the right and left arrows moves between templates of one category only (sample or saved, depending on the selection).

Terminology:

  • Canonical name: email template — Acronym: n/a — variants: sample template, saved template, content template
  • Synonyms: “Save as content template” = option to save an email as a template
  • Do not confuse: “Sample templates” (out-of-the-box templates) ≠ “Saved templates” (custom templates created from scratch or saved from a previous email)

FAQ:

  • Q: How many out-of-the-box email templates are available? — 20 sample templates offered by the Journey Optimizer interface.
  • Q: Where do saved templates come from? — They are custom templates created from scratch using the Content templates menu, or saved from an email in a journey or campaign with the Save as content template option.
  • Q: Which tab is selected by default on the Create your email screen? — The Sample templates tab.
  • Q: How do I apply a template once selected? — Click Use this template on the top right of the screen, then edit the content in the Email Designer.
  • Q: How can saved templates be sorted? — By name, Last modified, and Last created.
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